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Cloud service scrutinization and selection framework (C3SF): : A novel unified approach to cloud service selection with consensus

Published: 01 March 2022 Publication History

Abstract

Cloud service selection (CSS) remains a strategically significant decision and has a substantial impact on an organization’s competitive edge. Despite considerable research, the literature lacks a comprehensive unified approach to consensual CSS. Recognizing the significance of CSS decisions, in this paper, we propose a novel Cloud Service Scrutinization and Selection Framework (C3SF) that includes four interdependent phases: (1) requirements elicitation, (2) scrutinization, (3) evaluation, and (4) ranking & selection. As part of C3SF, we use conjunctive screening to scrutinize cloud services. We also propose a novel multi-criteria decision-making (MCDM) approach called the modified Best-Worst Method (MBWM), which computes the weights of criteria using early-stage consensus among decision-makers. In addition, we introduce an innovative two-step consensus process for ranking services using leading MCDM methods followed by an aggregation of ranks using a Markov chain-based approach. Moreover, to develop a broader consensus, we propose another two-stage novel mechanism comprising multi-aggregation and synthesis/fusion of rank information using a partially ordered set. We validate the performance and effectiveness of C3SF through a CSS case study using real-world data followed by a comprehensive analysis. The results show that C3SF is robust, practical, and suitable for well-informed decision-making.

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            Published In

            cover image Information Sciences: an International Journal
            Information Sciences: an International Journal  Volume 586, Issue C
            Mar 2022
            721 pages

            Publisher

            Elsevier Science Inc.

            United States

            Publication History

            Published: 01 March 2022

            Author Tags

            1. Cloud service selection
            2. Best Worst Method (BWM)
            3. Multi-criteria Decision-Making (MCDM)
            4. Multi-aggregation
            5. Partially ordered set (Poset)

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            • (2025)A Markov chain-based multi-criteria framework for dynamic cloud service selection using user feedbackThe Journal of Supercomputing10.1007/s11227-024-06508-981:1Online publication date: 1-Jan-2025
            • (2024)A software trustworthiness evaluation methodology for cloud services with picture fuzzy informationApplied Soft Computing10.1016/j.asoc.2023.111205152:COnline publication date: 1-Feb-2024
            • (2023)A decision framework with nonlinear preferences and unknown weight information for cloud vendor selectionExpert Systems with Applications: An International Journal10.1016/j.eswa.2022.118982213:PAOnline publication date: 1-Mar-2023
            • (2023)Supporting User Protection Requirements in Cloud-Based Data OutsourcingSN Computer Science10.1007/s42979-023-01707-24:4Online publication date: 20-Apr-2023
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