Article

Introducing participatory design in museums

Author:

Gustav TaxénAuthors Info & Claims

PDC 04: Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1

Pages 204 - 213

https://doi.org/10.1145/1011870.1011894

Published: 27 July 2004 Publication History

Abstract

This paper describes how a set of participatory design methodologies have been introduced to and adopted for museum exhibition design. It provides a brief historical account of museums and reviews some current trends in museum exhibition design. Furthermore, the paper outlines a number of reasons why participatory methods may be appropriate for museums, and two such methods are described: one for evaluation of exhibits, and one for exhibition concept development. Evaluation of the methodologies suggests that they are efficient; both in terms of resources and in the richness of the data they produce. In addition, it appears that they are capable of both supporting and extending established museum design practices.

References

[1]

Alborzi, H., Druin A., Montemayor, J., Platner, M., Porteous J., Sherman, L., Boltman A., Taxén, G., Best J., Hammer, J., Kruskal, A., Lal A., Plaisant Schwenn, T., Sumida, L., Wagner R. and Hendler, J. Designing StoryRooms: Interactive Storytelling Spaces for Children. In Proceedings of the 2000 ACM Symposium on Designing Interactive Systems, 95--104.

Digital Library

[2]

Aoki, P. M., Grinter, R. E., Hurst, A., Szymanski, M. H., Thornton, J. D. and Woodruff, A. Sotto Voce: Exploring the Interplay of Conversation and Mobile Audio Spaces, In Proceedings of CHI 2002, 431--438.

Digital Library

[3]

Bannon, L. J. From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design. In Greenbaum J. and Kyng, M. (Eds.) Design At Work. Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum, 1991, 25--44.

Digital Library

[4]

Bennett, T. The Birth of the Museum. History, Theory, Politics. London: Routledge, 1995.

[5]

Binks, G. and Uzzell, D. Monitoring and evaluation: the techniques. In Hooper-Greenhill (Ed.). The Educational Role of the Museum. 2nd ed. Routledge, London, 1994, 298--301.

[6]

Broadbent, J. and Marti, P. Location aware interactive guides: usability issues. In Proceedings of the 1997 International Cultural Heritage Informatics Meeting.

[7]

Broadbent, J. and Marti, P. Envisioning HIPS with the users. I<Sup>3</Sup> Magazine, November 1997.

[8]

Burgard, W., Cremers, A. B., Fox, D., Hähnel, D., Lakemeyer, G., Schulz, D., Steiner, W. and Thrun, S. Experiences with an interactive museum tour-guide robot. Artificial Intelligence, 114(1--2), 1999, 3--55.

Digital Library

[9]

Büsher, M., Shapiro, D., Hartswood, M., Procter, R., Slack, R., Vo, A., and Morgensen, P. Promises, Premises and Risks: Sharing Responsibilities, Working Up Trust and Sustaining Commitment in Participatory Design Projects. In Proceedings of the 2002 Participatory Design Conference. Malmö, Sweden, June 23--25, 2002, 183--192.

[10]

Caulton, T. Hands-on Exhibitions. Managing Interactive Museums and Science Centres. London: Routledge, 1996.

Digital Library

[11]

Dal, L. och Roth, I. H. Vasa vittrar. (Vasa is decomposing.) Marinarkeologisk Tidskrift, 4, 2002, 38--41.

[12]

Druin, A. Cooperative Inquiry: Developing New Technologies for Children with Children. In Proceedings of CHI 1999, 592--599.

Digital Library

[13]

Druin, A. and Fast, C. The Child as Learner, Critic, Inventor, and Technology Design Partner: An Analysis of Three Years of Swedish Student Journals. The International Journal for Technology and Design Education, 12(3), 2002, 189--213.

[14]

Dodd, J. Whose museum is it anyway? Museum education and the community. In Hooper-Greenhill (Ed.). The Educational Role of the Museum. 2nd ed. Routledge, London, 1994, 131--133.

[15]

Ehn, P. Scandinavian Design: On Participation and Skill. In Schuler, D. and Namioka, A. (Eds.) Participatory Design. Principles and Practices. Hillsdale: Lawrence Erlbaum, 1993, 41--77.

[16]

Ehn, P. and Kyng, M. Cardboard Computers: Mocking-it-up or Hands-on the Future. In Greenbaum, J. and Kyng, M. (Eds.) Design At Work. Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum, 1991,169--195.

Digital Library

[17]

Falk, J. H. and Dierking, L. D. Learning from Museums: Visitor Experiences and the Making of Meaning. Walnut Creek: AltaMira Press, 2000.

[18]

Farber, A., Druin, A., Chipman, G., Julian, D., and Somashekhar, S. How Young Can Our Design Partners Be? In Proceedings of the 2002 Participatory Design Conference. Malmö, Sweden, June 23--25, 2002, 272--277.

[19]

Galani, A., and Chalmers, M. Far away is close at hand: shared mixed reality museum experiences for local and remote museum companions. In Proceedings of the Seventh International Cultural Heritage Informatics Meeting (ICHIM 2003), September 8--12 2003, Paris.

[20]

Glaser, B. G., and Strauss, A. L. The Discovery of Grounded Theory: Strategies for Qualitative Research. New York: Aldine de Gruyter, 1967.

[21]

Heath, C., Luff, P., vom Lehn, D., Hindmarsh, J., and Cleverly, J. Crafting participation: designing ecologies, configuring experience. Visual Communication, 1(1), 2002, 9--34.

[22]

Hein, G. E. Learning in the Museum. London: Routledge, 1998.

[23]

Hindmarsh, J., Heath, C., vom Lehn, D., and Cleverly J. Creating assemblies: aboard the Ghost Ship. In Proceedings of the 2002 ACM conference on Computer supported cooperative work (CSCW '02), 156--165.

Digital Library

[24]

Hooper-Greenhill, E. Museums and the Shaping of Knowledge. London: Routledge, 1992.

[25]

Hooper-Greenhill, E. Education, communication and interpretation: towards a critical pedagogy in museums. In Hooper-Greenhill (Ed.). The Educational Role of the Museum. 2nd ed. Routledge, London, 1994, 3--27.

[26]

Hooper-Greenhill, E. Learning from learning theory. In Hooper-Greenhill (Ed.). The Educational Role of the Museum. 2nd ed. Routledge, London, 1994, 137--145.

[27]

Kensing, F. and Halskov Madsen, K. Generating Visions: Future Workshops and Metaphorical Design. In Greenbaum J. and Kyng, M. (Eds.) Design At Work. Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum, 1991, 155--168.

Digital Library

[28]

vom Lehn, D., and Heath, C. Displacing the object: mobile technologies and interpretive resources. In Proceedings of the Seventh International Cultural Heritage Informatics Meeting (ICHIM 2003), September 8--12 2003, Paris, France.

[29]

Lord, B. and Lord, G. D. The Manual of Museum Exhibitions. Walnut Creek: AltaMira Press, 2002.

[30]

Rayward, W. B. and Twidale, M. B. From Docent to Cyberdocent: Education and Guidance in the Virtual Museum. Archives and Museum Informatics, 13(1), 1999, 23--53.

[31]

Rogoff, B., Goodman Turkanis, C., and Bartlett, L. (Eds.). Learning Together. Children and Adults in a School Community. Oxford: Oxford University Press, 2001.

[32]

Samis, P. S. Points of Departure: Curators and educators collaborate to prototype a "Museum of the Future". In Proceedings of the Sixth International Cultural Heritage Informatics Meeting (ICHIM 2001), September 3--7, 2001, Milan, Italy.

[33]

Sauer, S., and Göbel, S. DinoHunter - Game Based Learn Experience in Museums. In Proceedings of the Seventh International Cultural Heritage Informatics Meeting (ICHIM 2003), September 8--12 2003, Paris, France.

[34]

Screven, C. G. United States: a science in the making. Museum International, 178(1993), 6--12.

[35]

Suchman, L. A., and Trigg, R. H. Understanding practice: video as a medium for reflection and design. In Greenbaum J. and Kyng, M. (Eds.) Design At Work. Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum, 1991, 65--90.

Digital Library

[36]

Taxén, G., Druin, A., Fast, C., and Kjellin, M. KidStory: A design partnership with children. Behaviour and Information Technology, 20(2), April-March 2001, 119--125.

[37]

Taxén, G., Hellström, S.-O., Tobiasson, H., Back, M., and Bowers, J. The Well of Inventions - Learning, Interaction and Participatory Design in Museum Installations. In Proceedings of the Seventh International Cultural Heritage Informatics Meeting (ICHIM 2003), September 8--12 2003, Paris, France.

[38]

Taxén, G., Bowers, J., Hellström, S.-O., and Tobiasson, H. Designing Mixed Media Artefacts for Public Settings. In Darses, F., Dieng, R., Simone, C., and Zacklad, M. (Eds.) Cooperative Systems Design. Scenario-Based Design of Collaborative Systems. Amsterdam: IOS Press, 2004, 195--210.

Cited By

Stein BBiehl JFarzan R(2023)Designing and assessing a community-engaged digital enablement program: a Case StudyProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593764(96-107)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593764
Bosco AGasparotto SLengua M(2023)Enhancing Local Cultural Heritage by Designing Narrative and Interactive Exhibitions. MEET at the “Museo del Territorio di Riccione”Multidisciplinary Aspects of Design10.1007/978-3-031-49811-4_64(671-681)Online publication date: 31-Dec-2023
https://doi.org/10.1007/978-3-031-49811-4_64
Hemmert FFineder MCezanne FCho YHagemeier HHungerkamp ALischka TNievelstein CStrauch Mvan den Berg LWeber N(2022)To Go or not to Go? A Participatory Approach to Digitally Augmenting Museum ExperiencesProceedings of Mensch und Computer 202210.1145/3543758.3543759(128-136)Online publication date: 4-Sep-2022
https://dl.acm.org/doi/10.1145/3543758.3543759
Show More Cited By

Introducing participatory design in museums
1. Human-centered computing

Recommendations

Articulating Co-Design in Museums: Reflections on Two Participatory Processes
CSCW '16: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing

In this paper we reflect on the process of co-design by detailing and comparing two strategies for the participatory development of interaction concepts and prototypes in the context of technologically-enhanced museum visiting experiences. While much ...
Contemporary museums in an age of migrations: the reinterpretation of european cultural heritage
EuroMed'12: Proceedings of the 4th international conference on Progress in Cultural Heritage Preservation

Looking at European cultural heritage from the perspective of the twenty-first century, the question of its interpretation and reinterpretation is essential. This especially regards the different ways that societies and individuals use museums or other ...
Gamified Participatory Museum Experience for Future Museums
Design, User Experience, and Usability. Application Domains
Abstract
Museums are cultural and educational institutions that collect, preserve, display and study their collections, and whose purpose is to represent nature and human beings, and provide knowledge and education to the public. Based on the participation ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

PDC 04: Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1

July 2004

245 pages

ISBN:1581138512

DOI:10.1145/1011870

Conference Chairs:
Andrew Clement
University of Toronto, Canada
,
Peter van den Besselaar
NIWI, Royal Netherlands Academy of Arts and Sciences, Netherlands

Copyright © 2004 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

CPSR: Computer Professionals for Social Responsibility
ACM: Association for Computing Machinery

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 July 2004

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Article

Acceptance Rates

Overall Acceptance Rate 49 of 289 submissions, 17%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

60
Total Citations
View Citations
3,145
Total Downloads

Downloads (Last 12 months)143
Downloads (Last 6 weeks)20

Reflects downloads up to 01 Nov 2024

Other Metrics

View Author Metrics

Citations

Cited By

Stein BBiehl JFarzan R(2023)Designing and assessing a community-engaged digital enablement program: a Case StudyProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593764(96-107)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593764
Bosco AGasparotto SLengua M(2023)Enhancing Local Cultural Heritage by Designing Narrative and Interactive Exhibitions. MEET at the “Museo del Territorio di Riccione”Multidisciplinary Aspects of Design10.1007/978-3-031-49811-4_64(671-681)Online publication date: 31-Dec-2023
https://doi.org/10.1007/978-3-031-49811-4_64
Hemmert FFineder MCezanne FCho YHagemeier HHungerkamp ALischka TNievelstein CStrauch Mvan den Berg LWeber N(2022)To Go or not to Go? A Participatory Approach to Digitally Augmenting Museum ExperiencesProceedings of Mensch und Computer 202210.1145/3543758.3543759(128-136)Online publication date: 4-Sep-2022
https://dl.acm.org/doi/10.1145/3543758.3543759
Ioannidis PLøvlie AMaiden NSas C(2022)Exploring affordances through design-after-design: the re-purposing of an exhibition artefact by museum visitorsProceedings of the 14th Conference on Creativity and Cognition10.1145/3527927.3532802(125-134)Online publication date: 20-Jun-2022
https://dl.acm.org/doi/10.1145/3527927.3532802
Heijs WHeijs W(2022)MethodUser needs by Systematic Elaboration (USE)10.1007/978-3-031-02052-0_4(47-73)Online publication date: 1-Jul-2022
https://doi.org/10.1007/978-3-031-02052-0_4
Cesário VAcedo ANunes NNisi V(2022)Promoting Social Inclusion Around Cultural Heritage Through Collaborative Digital StorytellingArtsIT, Interactivity and Game Creation10.1007/978-3-030-95531-1_17(248-260)Online publication date: 10-Feb-2022
https://doi.org/10.1007/978-3-030-95531-1_17
Turner HGibson LGimenez-Delgado C(2021)Participatory Design for the AnarchiveProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462129(1783-1792)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462129
Bira MZbuchea ARomanelli M(2020)Romanian Museums under ScrutinyManagement Dynamics in the Knowledge Economy10.2478/mdke-2020-00198:3(297-323)Online publication date: 4-Nov-2020
https://doi.org/10.2478/mdke-2020-0019
Agostino DArnaboldi M(2020)From preservation to entertainment: Accounting for the transformation of participation in Italian state museumsAccounting History10.1177/103237322093489326:1(102-122)Online publication date: 6-Aug-2020
https://doi.org/10.1177/1032373220934893
Syiem BKelly RVelloso EGoncalves JDingler T(2020)Enhancing Visitor Experience or Hindering Docent Roles: Attentional Issues in Augmented Reality Supported Installations2020 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR50242.2020.00053(279-288)Online publication date: Nov-2020
https://doi.org/10.1109/ISMAR50242.2020.00053
Show More Cited By

View Options

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents