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Psychologically targeted persuasive advertising and product information in e-commerce

Published: 25 March 2004 Publication History

Abstract

In this paper, we describe a framework for a personalization system to systematically induce desired emotion and attention related states and promote information processing in viewers of online advertising and e-commerce product information. Psychological Customization entails personalization of the way of presenting information (user interface, visual layouts, modalities, structures) per user to create desired transient psychological effects and states, such as emotion, attention, involvement, presence, persuasion and learning. Conceptual foundations and empiric evidence for the approach are presented.

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    cover image ACM Other conferences
    ICEC '04: Proceedings of the 6th international conference on Electronic commerce
    March 2004
    684 pages
    ISBN:1581139306
    DOI:10.1145/1052220
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    Published: 25 March 2004

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    1. advertising
    2. e-commerce
    3. personalization emotion
    4. persuasion

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