Article

A survey of e-government business models in the Netherlands

Authors:

Marijn Janssen,

René W. WagenaarAuthors Info & Claims

ICEC '05: Proceedings of the 7th international conference on Electronic commerce

Pages 496 - 504

https://doi.org/10.1145/1089551.1089641

Published: 15 August 2005 Publication History

Abstract

As most countries are moving their public services online, governments are trying different business models to harness the Internet for service delivery improvement. Yet, it is not entirely clear what value-added aspects should be included and what a business model brings to the governments. This paper examines the current state of development of e-government business models in Netherlands at the municipality level and identifies recommendation to further expand these business models.First, we examined a sample of websites to identify the underlying business models, and then we compared it with references to business models in the e-commerce literature. The cross referencing aimed to refine our search and to bring as an initial number of e-government business models. Next, we surveyed the status of e-government business models around the port of Rotterdam based on our current understanding of business models. Against this, we then proposed recommendations, which should result in e-government business models. These recommendations aim to help governments design the next generation of e-government business models not only to increase efficiency but also to pump prime new technological development and to enlarge wider social participation.

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Cited By

Farooq MShamail SMian A(2008)Reference model for devolution in e-governanceProceedings of the 2nd international conference on Theory and practice of electronic governance10.1145/1509096.1509121(123-129)Online publication date: 1-Dec-2008
https://dl.acm.org/doi/10.1145/1509096.1509121
Janssen MKuk GWagenaar R(2008)A survey of Web-based business models for e-government in the NetherlandsGovernment Information Quarterly10.1016/j.giq.2007.06.00525:2(202-220)Online publication date: Apr-2008
https://doi.org/10.1016/j.giq.2007.06.005
Panayiotou NPonis SGayialis S(2007)Transforming the Government Value Chain: Emerging Business Models and Enabling TechnologiesTrends in Supply Chain Design and Management10.1007/978-1-84628-607-0_9(213-239)Online publication date: 2007
https://doi.org/10.1007/978-1-84628-607-0_9

Index Terms

A survey of e-government business models in the Netherlands

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cover image ACM Other conferences

ICEC '05: Proceedings of the 7th international conference on Electronic commerce

August 2005

957 pages

ISBN:1595931120

DOI:10.1145/1089551

Conference Chairs:
Qi Li
Xi'an Jiaotong University, China
,
Ting-Peng Liang
Sun Yat-Sen University, Taiwan, China

Copyright © 2005 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 15 August 2005

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Cited By

Farooq MShamail SMian A(2008)Reference model for devolution in e-governanceProceedings of the 2nd international conference on Theory and practice of electronic governance10.1145/1509096.1509121(123-129)Online publication date: 1-Dec-2008
https://dl.acm.org/doi/10.1145/1509096.1509121
Janssen MKuk GWagenaar R(2008)A survey of Web-based business models for e-government in the NetherlandsGovernment Information Quarterly10.1016/j.giq.2007.06.00525:2(202-220)Online publication date: Apr-2008
https://doi.org/10.1016/j.giq.2007.06.005
Panayiotou NPonis SGayialis S(2007)Transforming the Government Value Chain: Emerging Business Models and Enabling TechnologiesTrends in Supply Chain Design and Management10.1007/978-1-84628-607-0_9(213-239)Online publication date: 2007
https://doi.org/10.1007/978-1-84628-607-0_9

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