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Corporate wiki users: results of a survey

Published: 21 August 2006 Publication History

Abstract

A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis: enhanced reputation, work made easier, and helping the organization to improve its processes. These benefits were seen as more likely when the wiki was used for tasks requiring novel solutions and the information posted was from credible sources. Users acknowledged making a variety of contributions, which suggests that they could be categorized as "synthesizers" and "adders". Synthesizers" frequency of contribution was affected more by their impact on other wiki users, while adders" contribution frequency was affected more by being able to accomplish their immediate work.

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Roberts, J, Hann, I. and Slaughter, S. Understanding the Motivations, Participation, and Performance of Open Source Software Developers: A Longitudinal Study of the Apache Projects, Management Science, forthcoming 2006.
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  • (2022)Multiple Social Media in Practice – Investigating Emergent Work PracticesJournal of Computer Information Systems10.1080/08874417.2021.202333763:1(68-80)Online publication date: 5-Apr-2022
  • (2020)Design Principles of Wiki System for Knowledge Transfer and Sharing in Organizational Education and TrainingSustainability10.3390/su1217677112:17(6771)Online publication date: 20-Aug-2020
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  1. Corporate wiki users: results of a survey

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                          cover image ACM Conferences
                          WikiSym '06: Proceedings of the 2006 international symposium on Wikis
                          August 2006
                          152 pages
                          ISBN:1595934138
                          DOI:10.1145/1149453
                          • General Chair:
                          • Dirk Riehle,
                          • Program Chair:
                          • James Noble
                          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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                          New York, NY, United States

                          Publication History

                          Published: 21 August 2006

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                          Author Tags

                          1. adders
                          2. corporate wiki
                          3. knowledge contribution
                          4. knowledge restructuring
                          5. knowledge reuse
                          6. survey
                          7. synthesizers

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                          Conference

                          HT06
                          Sponsor:
                          HT06: 17th Conference on Hypertext and Hypermedia
                          August 21 - 23, 2006
                          Odense, Denmark

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                          Overall Acceptance Rate 69 of 145 submissions, 48%

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                          Cited By

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                          • (2023)Loki – the semantic wiki for collaborative knowledge engineeringExpert Systems with Applications10.1016/j.eswa.2023.119968224(119968)Online publication date: Aug-2023
                          • (2022)Multiple Social Media in Practice – Investigating Emergent Work PracticesJournal of Computer Information Systems10.1080/08874417.2021.202333763:1(68-80)Online publication date: 5-Apr-2022
                          • (2020)Design Principles of Wiki System for Knowledge Transfer and Sharing in Organizational Education and TrainingSustainability10.3390/su1217677112:17(6771)Online publication date: 20-Aug-2020
                          • (2020)Enabling Collaborative Business Process Elicitation in Virtual EnvironmentsBusiness Modeling and Software Design10.1007/978-3-030-52306-0_27(375-385)Online publication date: 7-Jul-2020
                          • (2019)A morphological review of enterprise social media literatureJournal of Organizational Computing and Electronic Commerce10.1080/10919392.2019.158345629:2(139-162)Online publication date: 20-Jun-2019
                          • (2019)Strategic Openness and Open StrategyCambridge Handbook of Open Strategy10.1017/9781108347921.005(59-84)Online publication date: 13-Jul-2019
                          • (2019)Epistemic motivation, task reflexivity, and knowledge contribution behavior on team wikisJournal of the Association for Information Science and Technology10.1002/asi.2412970:5(448-461)Online publication date: 3-Apr-2019
                          • (2018)E-LearningFacultyModules.orgTeacher Training and Professional Development10.4018/978-1-5225-5631-2.ch049(1066-1089)Online publication date: 2018
                          • (2018)A Multimethod Study of Enterprise Social Media Implementation and UseTechnology Adoption and Social Issues10.4018/978-1-5225-5201-7.ch039(879-902)Online publication date: 2018
                          • (2018)Managing Tacit Knowledge to Improve Software ProcessesComputer Systems and Software Engineering10.4018/978-1-5225-3923-0.ch064(1567-1585)Online publication date: 2018
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