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The appropriateness of Swedish municipality web site designs

Published: 14 October 2006 Publication History

Abstract

In this paper, the results of a front-page genre analysis of 290 Swedish municipality Web sites are presented, and the appropriateness of the identified design solutions are discussed. Seven municipality Web site genres are identified: notice-board, newspaper, brochure, promotion, commercial, portal, and filter. We discuss how the municipality genres are related to each other, and to other genres, as mix-genres or subgenres. We conclude that the genres differ widely in terms of form, dominating content, action possibilities, purposes, and user groups and roles. This paper provides design examples of what qualities the different genres might bring, and thereby, gives an opportunity for designers and procurers to learn from previous designs. The paper contributes both by providing an analysis of a genre central to society, and by showing how a genre analysis reveals implicit values regarding the user and the task, mediated in the genres of municipality Web sites.

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Cited By

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  • (2010)Gobierno 2.0Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities10.5555/1809874.1809938(265-266)Online publication date: 17-May-2010
  • (2010)Analysis of precedent designsProceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries10.1145/1868914.1868922(23-31)Online publication date: 16-Oct-2010

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cover image ACM Other conferences
NordiCHI '06: Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
October 2006
517 pages
ISBN:1595933255
DOI:10.1145/1182475
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 October 2006

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Author Tags

  1. genre analysis
  2. inherited values
  3. municipality
  4. web site design

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Cited By

View all
  • (2010)Gobierno 2.0Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities10.5555/1809874.1809938(265-266)Online publication date: 17-May-2010
  • (2010)Analysis of precedent designsProceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries10.1145/1868914.1868922(23-31)Online publication date: 16-Oct-2010

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