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Affective feedback: an investigation into the role of emotions in the information seeking process

Published: 20 July 2008 Publication History

Abstract

User feedback is considered to be a critical element in the information seeking process, especially in relation to relevance assessment. Current feedback techniques determine content relevance with respect to the cognitive and situational levels of interaction that occurs between the user and the retrieval system. However, apart from real-life problems and information objects, users interact with intentions, motivations and feelings, which can be seen as critical aspects of cognition and decision-making. The study presented in this paper serves as a starting point to the exploration of the role of emotions in the information seeking process. Results show that the latter not only interweave with different physiological, psychological and cognitive processes, but also form distinctive patterns, according to specific task, and according to specific user.

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cover image ACM Conferences
SIGIR '08: Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
July 2008
934 pages
ISBN:9781605581644
DOI:10.1145/1390334
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 20 July 2008

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Author Tags

  1. affective interaction
  2. facial expression analysis
  3. relevance feedback

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  • (2023)Into the Unknown: Exploration of Search Engines’ Responses to Users with Depression and AnxietyACM Transactions on the Web10.1145/358028317:4(1-29)Online publication date: 11-Jul-2023
  • (2023)Measuring In-Task Emotional Responses to Address Issues in Post-Task QuestionnairesProceedings of the 2023 Conference on Human Information Interaction and Retrieval10.1145/3576840.3578284(482-485)Online publication date: 19-Mar-2023
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