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Understanding the intent behind mobile information needs

Published: 08 February 2009 Publication History

Abstract

Mobile phones are becoming increasingly popular as a means of information access while on-the-go. Mobile users are likely to be interested in locating different types of content. However, the mobile space presents a number of key challenges, many of which go beyond issues with device characteristics such as screen-size and input capabilities. In particular, changing contexts such as location, time, activity and social interactions are likely to impact on the types of information needs that arise. In order to offer personalized, effective mobile services we need to understand mobile users in more detail. Thus we carried out a four-week diary study of mobile information needs, looking in particular at the goal/intent behind mobile information needs, the topics users are interested in and the impact of mobile contexts such as location and time on user needs.

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    cover image ACM Conferences
    IUI '09: Proceedings of the 14th international conference on Intelligent user interfaces
    February 2009
    522 pages
    ISBN:9781605581682
    DOI:10.1145/1502650
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    Published: 08 February 2009

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    Author Tags

    1. context
    2. diary study
    3. information needs
    4. intent
    5. mobile

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    IUI09: 14th International Conference on Intelligent User Interfaces
    February 8 - 11, 2009
    Florida, Sanibel Island, USA

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    • (2023)Understanding Mobile Information Needs and BehavioursAdjunct Proceedings of the 2023 ACM International Joint Conference on Pervasive and Ubiquitous Computing & the 2023 ACM International Symposium on Wearable Computing10.1145/3594739.3610760(210-214)Online publication date: 8-Oct-2023
    • (2023)Investigating In-Situ Personal Health Data Queries on SmartwatchesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/35694816:4(1-19)Online publication date: 11-Jan-2023
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