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An asymmetric communications platform for knowledge sharing with low-end mobile phones

Published: 16 October 2011 Publication History

Abstract

We present Awaaz.De ("give voice"), a social platform for communities to access and share knowledge using low-end mobile phones. Awaaz.De features a configurable mobile voice application organized into asynchronous voice mes-sage boards. For poor, remote and marginal communities, the voice-touchtone interface addresses the constraints of low literacy, language diversity, and affordability of only basic mobile devices. Voice content also presents a low barrier to content authoring, encouraging otherwise disconnected communities to actively participate in knowledge exchange. Awaaz.De includes a web-based administration interface for Internet-connected community managers to moderate, annotate, categorize, route, and narrow-cast voice messages. In this paper we describe the platform's design, implementation, and future directions.

Reference

[1]
Patel, N. et. al. Avaaj Otalo: A Field Study of an Inter-active Voice Forum for Small Farmers in Rural India. CHI2010.

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  • (2021)Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of ProfessionalismProceedings of the ACM on Human-Computer Interaction10.1145/34760775:CSCW2(1-32)Online publication date: 18-Oct-2021
  • (2018)The Space of PossibilitiesProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173880(1-13)Online publication date: 21-Apr-2018
  • (2018)Role of Intermediaries in Providing Financial Access: Current and Future Research TrendsEmerging Markets from a Multidisciplinary Perspective10.1007/978-3-319-75013-2_3(27-35)Online publication date: 12-Apr-2018
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cover image ACM Conferences
UIST '11 Adjunct: Proceedings of the 24th annual ACM symposium adjunct on User interface software and technology
October 2011
108 pages
ISBN:9781450310147
DOI:10.1145/2046396

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 October 2011

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Author Tags

  1. HCI4D
  2. ICT4D
  3. IVR
  4. voice UI

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UIST '11

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Overall Acceptance Rate 355 of 1,733 submissions, 20%

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Cited By

View all
  • (2021)Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of ProfessionalismProceedings of the ACM on Human-Computer Interaction10.1145/34760775:CSCW2(1-32)Online publication date: 18-Oct-2021
  • (2018)The Space of PossibilitiesProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173880(1-13)Online publication date: 21-Apr-2018
  • (2018)Role of Intermediaries in Providing Financial Access: Current and Future Research TrendsEmerging Markets from a Multidisciplinary Perspective10.1007/978-3-319-75013-2_3(27-35)Online publication date: 12-Apr-2018
  • (2017)xPressProceedings of the ACM on Human-Computer Interaction10.1145/31393541:CSCW(1-17)Online publication date: 6-Dec-2017
  • (2017)Beyond "yesterday's tomorrow"Personal and Ubiquitous Computing10.1007/s00779-016-0982-021:1(157-171)Online publication date: 1-Feb-2017
  • (2016)Exploring Low-Cost, Internet-Free Information Access for Resource-Constrained CommunitiesACM Transactions on Computer-Human Interaction10.1145/299049823:6(1-34)Online publication date: 3-Dec-2016
  • (2016)Addressing Patient Waiting Times in Low-Resource EnvironmentsProceedings of the Eighth International Conference on Information and Communication Technologies and Development10.1145/2909609.2909643(1-4)Online publication date: 3-Jun-2016
  • (2014)Designing Social Media for Community Information Sharing in Rural South AfricaProceedings of the Southern African Institute for Computer Scientist and Information Technologists Annual Conference 2014 on SAICSIT 2014 Empowered by Technology10.1145/2664591.2664615(104-114)Online publication date: 29-Sep-2014
  • (2013)ACQRProceedings of the 15th international conference on Human-computer interaction with mobile devices and services10.1145/2493190.2493195(308-317)Online publication date: 27-Aug-2013
  • (2013)KwiizyaProceeding of the 11th annual international conference on Mobile systems, applications, and services10.1145/2462456.2464458(417-430)Online publication date: 26-Jun-2013
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