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The design of human-powered access technology

Published: 24 October 2011 Publication History

Abstract

People with disabilities have always overcome accessibility problems by enlisting people in their community to help. The Internet has broadened the available community and made it easier to get on-demand assistance remotely. In particular, the past few years have seen the development of technology in both research and industry that uses human power to overcome technical problems too difficult to solve automatically. In this paper, we frame recent developments in human computation in the historical context of accessibility, and outline a framework for discussing new advances in human-powered access technology. Specifically, we present a set of 13 design principles for human-powered access technology motivated both by historical context and current technological developments. We then demonstrate the utility of these principles by using them to compare several existing human-powered access technologies. The power of identifying the 13 principles is that they will inspire new ways of thinking about human-powered access technologies.

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  • (2024)DIY Assistive Software: End-User Programming for Personalized Assistive TechnologyACM SIGACCESS Accessibility and Computing10.1145/3654768.3654772(1-1)Online publication date: 1-Jan-2024
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  • (2024)Are real-time volunteer apps really helping visually impaired people? A social justice perspectiveInformation and Management10.1016/j.im.2024.10400761:6Online publication date: 1-Sep-2024
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    cover image ACM Conferences
    ASSETS '11: The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
    October 2011
    348 pages
    ISBN:9781450309202
    DOI:10.1145/2049536
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 24 October 2011

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    Author Tags

    1. access technology
    2. crowdsourcing
    3. human computation

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    • (2024)DIY Assistive Software: End-User Programming for Personalized Assistive TechnologyACM SIGACCESS Accessibility and Computing10.1145/3654768.3654772(1-1)Online publication date: 1-Jan-2024
    • (2024)Netizen A11y: Engaging Internet Users in Making Visual Media AccessibleCompanion Proceedings of the 29th International Conference on Intelligent User Interfaces10.1145/3640544.3645247(159-162)Online publication date: 18-Mar-2024
    • (2024)Are real-time volunteer apps really helping visually impaired people? A social justice perspectiveInformation and Management10.1016/j.im.2024.10400761:6Online publication date: 1-Sep-2024
    • (2023)Multiple-Stakeholder Perspectives on Accessibility Data and the Use of Socio-Technical Tools to Improve Sidewalk AccessibilityDisabilities10.3390/disabilities30400403:4(621-638)Online publication date: 28-Nov-2023
    • (2023)Community-Driven Information Accessibility: Online Sign Language Content Creation within d/Deaf CommunitiesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581286(1-24)Online publication date: 19-Apr-2023
    • (2023)Hacking, Switching, Combining: Understanding and Supporting DIY Assistive Technology Design by Blind PeopleProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581249(1-17)Online publication date: 19-Apr-2023
    • (2022)Privacy Concerns for Visual Assistance TechnologiesACM Transactions on Accessible Computing10.1145/351738415:2(1-43)Online publication date: 19-May-2022
    • (2022)What's in an ALT Tag? Exploring Caption Content Priorities through Collaborative CaptioningACM Transactions on Accessible Computing10.1145/350765915:1(1-32)Online publication date: 4-Mar-2022
    • (2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
    • (2021)Promoting Self-Efficacy Through an Effective Human-Powered Nonvisual Smartphone Task AssistantProceedings of the ACM on Human-Computer Interaction10.1145/34491885:CSCW1(1-19)Online publication date: 22-Apr-2021
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