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Integrating ODK Scan into the community health worker supply chain in Mozambique

Published: 07 December 2013 Publication History

Abstract

We describe our experiences integrating ODK Scan into the community health worker (CHW) supply chain in Mozambique. ODK Scan is a mobile application that uses computer vision techniques to digitize data from paper forms. The application automatically classifies machine-readable data types, like bubbles and checkboxes, and assists users with the manual entry of handwritten text and numbers. We designed an intervention that uses paper forms in conjunction with ODK Scan to monitor CHW usage of essential health commodities, finding that the application is capable of providing supervisors and stakeholders with important information regarding health commodity availability in the field. Specifically, we (1) detail our experiences integrating ODK Scan into the health worker supply chain in Mozambique, with particular emphasis on the critical (and often under-reported) role of practitioners; (2) evaluate the impact of the technology at multiple levels of the information hierarchy, providing quantitative and qualitative data that exposes the benefits, challenges and limitations of the technology; and (3) share lessons learned and provide actionable guidance to researchers and practitioners interested in ODK Scan or other systems that bridge the gap between paper-based and digital data collection.

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  • (2024)"If it is easy to understand then it will have value": Examining Perceptions of Explainable AI with Community Health Workers in Rural IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36373488:CSCW1(1-28)Online publication date: 26-Apr-2024
  • (2024)Explorable Explainable AI: Improving AI Understanding for Community Health Workers in IndiaProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642733(1-21)Online publication date: 11-May-2024
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      cover image ACM Other conferences
      ICTD '13: Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
      December 2013
      278 pages
      ISBN:9781450319065
      DOI:10.1145/2516604
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Sponsors

      • IPID: International Network for Postgraduate Students in the area of ICT4D
      • University of the Western Cape: University of the Western Cape
      • Google Inc.
      • Nokia
      • Microsoft: Microsoft
      • University of Cape Town
      • Microsoft Reasearch: Microsoft Reasearch
      • IDRC: International Development Research Centre
      • IBM: IBM

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 07 December 2013

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      Author Tags

      1. DEV
      2. HCI4D
      3. ICTD
      4. OMR
      5. cell phone
      6. computer vision
      7. computing for development
      8. data entry
      9. paper forms
      10. smartphone

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      ICTD 2013
      Sponsor:
      • IPID
      • University of the Western Cape
      • Microsoft
      • Microsoft Reasearch
      • IDRC
      • IBM

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      Overall Acceptance Rate 22 of 116 submissions, 19%

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      Cited By

      View all
      • (2024)Wage Theft and Technology in the Home Care ContextProceedings of the ACM on Human-Computer Interaction10.1145/36374288:CSCW1(1-30)Online publication date: 26-Apr-2024
      • (2024)"If it is easy to understand then it will have value": Examining Perceptions of Explainable AI with Community Health Workers in Rural IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36373488:CSCW1(1-28)Online publication date: 26-Apr-2024
      • (2024)Explorable Explainable AI: Improving AI Understanding for Community Health Workers in IndiaProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642733(1-21)Online publication date: 11-May-2024
      • (2023)Robust OCR Pipeline for Automated Digitization of Mother and Child Protection Cards in IndiaACM Journal on Computing and Sustainable Societies10.1145/36081141:1(1-24)Online publication date: 22-Sep-2023
      • (2023)Navigating the Limits of AI Explainability: Designing for Novice Technology Users in Low-Resource SettingsProceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society10.1145/3600211.3604759(959-961)Online publication date: 8-Aug-2023
      • (2021)“It cannot do all of my work”: Community Health Worker Perceptions of AI-Enabled Mobile Health Applications in Rural IndiaProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445420(1-20)Online publication date: 6-May-2021
      • (2021)Illustrating the Gaps and Needs in the Training Support of Community Health Workers in IndiaProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445111(1-16)Online publication date: 6-May-2021
      • (2020)An Empirical Comparison of Technologically Mediated Advertising in Under-connected PopulationsProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376683(1-13)Online publication date: 21-Apr-2020
      • (2019)99DOTSProceedings of the Tenth International Conference on Information and Communication Technologies and Development10.1145/3287098.3287102(1-12)Online publication date: 4-Jan-2019
      • (2018)Bridging Disconnected Knowledges for Community HealthProceedings of the ACM on Human-Computer Interaction10.1145/32743442:CSCW(1-27)Online publication date: 1-Nov-2018
      • Show More Cited By

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