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A Study of Knowledge Transfer in the Context of Information Systems Integration in Thailand

Published: 02 December 2013 Publication History

Abstract

In improving organizations' efficiency, knowledge transfer could play an important role. As an initial work, this paper presents a survey research on the current situation of knowledge transfer in the context of information systems integration in Thailand by focusing on three dimensions: components, processes and factors. The tool used in the survey is an online questionnaire with IOC of greater than 0.5 and Cronbach's alpha of reliability of 0.86 for the entire scale. The result from 265 samples in 56 organizations reveals that the majority of the samples has a high level of education and relies primarily on knowledge and experiences in their work. This leads to knowledge being locked in individuals. It is also found that knowledge storage is neglected and that there is a lack of appropriate environments supporting knowledge transfer. These findings identify the requirements for a knowledge transfer framework in the context of information systems integration.

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IIWAS '13: Proceedings of International Conference on Information Integration and Web-based Applications & Services
December 2013
753 pages
ISBN:9781450321136
DOI:10.1145/2539150
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • @WAS: International Organization of Information Integration and Web-based Applications and Services

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Association for Computing Machinery

New York, NY, United States

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Published: 02 December 2013

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Author Tags

  1. framework
  2. information systems integration
  3. knowledge transfer
  4. survey

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