Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
research-article

Mining Product Adopter Information from Online Reviews for Improving Product Recommendation

Published: 09 February 2016 Publication History

Abstract

We present in this article an automated framework that extracts product adopter information from online reviews and incorporates the extracted information into feature-based matrix factorization for more effective product recommendation. In specific, we propose a bootstrapping approach for the extraction of product adopters from review text and categorize them into a number of different demographic categories. The aggregated demographic information of many product adopters can be used to characterize both products and users in the form of distributions over different demographic categories. We further propose a graph-based method to iteratively update user- and product-related distributions more reliably in a heterogeneous user--product graph and incorporate them as features into the matrix factorization approach for product recommendation. Our experimental results on a large dataset crawled from JingDong, the largest B2C e-commerce website in China, show that our proposed framework outperforms a number of competitive baselines for product recommendation.

References

[1]
Gediminas Adomavicius and Alexander Tuzhilin. 2005. Toward the next generation of recommender systems: A survey of the state-of-the-art and possible extensions. IEEE Trans. Knowl. Data Eng. 17, 6 (June 2005), 734--749.
[2]
Chia-Hui Chang, Mohammed Kayed, Moheb R. Girgis, and Khaled F. Shaalan. 2006. A survey of web information extraction systems. IEEE Trans. Knowl. Data Eng. 18, 10 (2006), 1411--1428.
[3]
Tianqi Chen, Weinan Zhang, Qiuxia Lu, Kailong Chen, Zhao Zheng, and Yong Yu. 2012. SVDFeature: A toolkit for feature-based collaborative filtering. Journal of Machine Learning Research 13, 1(2012), 3619--3622.
[4]
Gayatree Ganu, Yogesh Kakodkar, and AméLie Marian. 2013. Improving the quality of predictions using textual information in online user reviews. Inf. Syst. 38, 1 (2013), 1--15.
[5]
Michael Giering. 2008. Retail sales prediction and item recommendations using customer demographics at store level. SIGKDD Explor. Newsl. 10, 2 (December 2008), 84--89.
[6]
Liangjie Hong, Aziz S. Doumith, and Brian D. Davison. 2013. Co-factorization machines: Modeling user interests and predicting individual decisions in twitter. In WSDM. ACM, 557--566.
[7]
Minqing Hu and Bing Liu. 2004. Mining and summarizing customer reviews. In SIGKDD. ACM, 168--177.
[8]
Mohsen Jamali and Martin Ester. 2009. TrustWalker: A random walk model for combining trust-based and item-based recommendation. In SIGKDD. ACM, 397--406.
[9]
Yehuda Koren, Robert Bell, and Chris Volinsky. 2009. Matrix factorization techniques for recommender systems. Computer 42, 8 (August 2009), 30--37.
[10]
Nikolaos Korfiatis and Marios Poulos. 2013. Using online consumer reviews as a source for demographic recommendations: A case study using online travel reviews. Expert Syst. Appl. 40, 14 (2013), 5507--5515.
[11]
John D. Lafferty, Andrew McCallum, and Fernando C. N. Pereira. 2001. Conditional random fields: Probabilistic models for segmenting and labeling sequence data. In Proceedings of the 18th International Conference on Machine Learning (ICML’01). 282--289.
[12]
Greg Linden, Brent Smith, and Jeremy York. 2003. Amazon.Com recommendations: Item-to-item collaborative filtering. IEEE Internet Comput. 7, 1 (January 2003), 76--80.
[13]
Yang Liu, Jimmy Huang, Aijun An, and Xiaohui Yu. 2007. ARSA: A sentiment-aware model for predicting sales performance using blogs. In SIGIR. ACM, 607--614.
[14]
Hao Ma, Tom Chao Zhou, Michael R. Lyu, and Irwin King. 2011. Improving recommender systems by incorporating social contextual information. ACM Trans. Inf. Syst. 29, 2 (2011).
[15]
Paolo Massa and Paolo Avesani. 2007. Trust-aware recommender systems. In ACM RecSys. ACM, 17--24.
[16]
Mary McGlohon, Natalie S. Glance, and Zach Reiter. 2010. Star quality: Aggregating reviews to rank products and merchants. In ICWSM. AAAI, 114--121.
[17]
Bo Pang and Lillian Lee. 2008. Opinion mining and sentiment analysis. Found. Trends Inf. Retr. 2, 1--2 (2008), 1--135.
[18]
Michael J. Pazzani. 1999. A framework for collaborative, content-based and demographic filtering. Artificial Intelligence Rev. 13, 5--6 (1999), 393--408.
[19]
Lingyun Qiu and Izak Benbasat. 2010. A study of demographic embodiments of product recommendation agents in electronic commerce. Int. J. Hum.-Comput. Stud. 68, 10 (October 2010), 669--688.
[20]
Steffen Rendle. 2012. Factorization machines with libFM. ACM Trans. Intell. Syst. Technol. 3, 3 (May 2012).
[21]
Steffen Rendle and Christoph Freudenthaler. 2014. Improving pairwise learning for item recommendation from implicit feedback. In Seventh ACM International Conference on Web Search and Data Mining, WSDM 2014, New York, NY, USA, February 24--28, 2014. 273--282.
[22]
Steffen Rendle, Christoph Freudenthaler, Zeno Gantner, and Lars Schmidt-Thieme. 2009. BPR: Bayesian personalized ranking from implicit feedback. In UAI. AUAI Press, 452--461.
[23]
Steffen Rendle and Lars Schmidt-Thieme. 2010. Pairwise interaction tensor factorization for personalized tag recommendation. In WSDM. ACM, 81--90.
[24]
Badrul Sarwar, George Karypis, Joseph Konstan, and John Riedl. 2001. Item-based collaborative filtering recommendation algorithms. In WWW. ACM, 285--295.
[25]
Yanir Seroussi, Fabian Bohnert, and Ingrid Zukerman. 2011. Personalised rating prediction for new users using latent factor models. In ACM HH. ACM, 47--56.
[26]
Yue Shi, Xiaoxue Zhao, Jun Wang, Martha Larson, and Alan Hanjalic. 2012. Adaptive diversification of recommendation results via latent factor portfolio. In SIGIR’12. ACM, 175--184.
[27]
Panagiotis Symeonidis, Eleftherios Tiakas, and Yannis Manolopoulos. 2011. Product recommendation and rating prediction based on multi-modal social networks. In ACM RecSys. ACM, 61--68.
[28]
Jiliang Tang, Huiji Gao, Huan Liu, and Atish Das Sarma. 2012. eTrust: Understanding trust evolution in an online world. In SIGKDD. ACM, 253--261.
[29]
Jian Wang and Yi Zhang. 2013. Opportunity model for e-Commerce recommendation: Right product; right time. In SIGIR. ACM, 303--312.
[30]
Jinpeng Wang, Wayne Xin Zhao, Yulan He, and Xiaoming Li. 2015. Leveraging product adopter information from online reviews for product recommendation. In ICWSM. AAAI, 464--472.
[31]
Hongzhi Yin, Yizhou Sun, Bin Cui, Zhiting Hu, and Ling Chen. 2013. LCARS: A location-content-aware recommender system. In Proceedings of the 19th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD’13). 221--229.
[32]
Yongfeng Zhang, Guokun Lai, Min Zhang, Yi Zhang, Yiqun Liu, and Shaoping Ma. 2014a. Explicit factor models for explainable recommendation based on phrase-level sentiment analysis. In SIGIR. ACM, 83--92.
[33]
Yongfeng Zhang, Haochen Zhang, Min Zhang, Yiqun Liu, and Shaoping Ma. 2014b. Do users rate or review? Boost phrase-level sentiment labeling with review-level sentiment classification. In SIGIR. ACM, 1027--1030.
[34]
Xiaojin Zhu and Andrew B. Goldberg. 2009. Introduction to Semi-Supervised Learning. Morgan & Claypool Publishers.

Cited By

View all
  • (2023)OCA: Ordered Clustering-Based Algorithm for E-Commerce Recommendation SystemSustainability10.3390/su1504294715:4(2947)Online publication date: 6-Feb-2023
  • (2023)Product recommendation using enhanced convolutional neural network for e-commerce platformCluster Computing10.1007/s10586-023-04053-327:2(1639-1653)Online publication date: 2-Jun-2023
  • (2022)Service Recommendations Using a Hybrid Approach in Knowledge Graph with Keyword Acceptance CriteriaApplied Sciences10.3390/app1207354412:7(3544)Online publication date: 31-Mar-2022
  • Show More Cited By

Index Terms

  1. Mining Product Adopter Information from Online Reviews for Improving Product Recommendation

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Transactions on Knowledge Discovery from Data
    ACM Transactions on Knowledge Discovery from Data  Volume 10, Issue 3
    February 2016
    358 pages
    ISSN:1556-4681
    EISSN:1556-472X
    DOI:10.1145/2888412
    Issue’s Table of Contents
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 09 February 2016
    Accepted: 01 November 2015
    Received: 01 July 2015
    Published in TKDD Volume 10, Issue 3

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. Online review
    2. matrix factorisation
    3. product adopter
    4. product recommendation

    Qualifiers

    • Research-article
    • Research
    • Refereed

    Funding Sources

    • National Natural Science Foundation of China
    • National Key Basic Research Program (973 Program) of China
    • Innovate UK

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)14
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 17 Oct 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)OCA: Ordered Clustering-Based Algorithm for E-Commerce Recommendation SystemSustainability10.3390/su1504294715:4(2947)Online publication date: 6-Feb-2023
    • (2023)Product recommendation using enhanced convolutional neural network for e-commerce platformCluster Computing10.1007/s10586-023-04053-327:2(1639-1653)Online publication date: 2-Jun-2023
    • (2022)Service Recommendations Using a Hybrid Approach in Knowledge Graph with Keyword Acceptance CriteriaApplied Sciences10.3390/app1207354412:7(3544)Online publication date: 31-Mar-2022
    • (2022)Mixed Information Flow for Cross-Domain Sequential RecommendationsACM Transactions on Knowledge Discovery from Data10.1145/348733116:4(1-32)Online publication date: 8-Jan-2022
    • (2022)Modeling Product’s Visual and Functional Characteristics for Recommender SystemsIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2020.299179334:3(1330-1343)Online publication date: 1-Mar-2022
    • (2021)Graph-Based Stock Recommendation by Time-Aware Relational Attention NetworkACM Transactions on Knowledge Discovery from Data10.1145/345139716:1(1-21)Online publication date: 20-Jul-2021
    • (2021)Research on the cultivation of College Students' cross-cultural communicative competence based on Immersive artificial intelligence multimedia technology2021 3rd International Conference on Internet Technology and Educational Informization (ITEI)10.1109/ITEI55021.2021.00028(82-86)Online publication date: Dec-2021
    • (2021)Deep Learning for Recommender Systems: Literature Review and Perspectives2021 International Conference on Recent Advances in Mathematics and Informatics (ICRAMI)10.1109/ICRAMI52622.2021.9585931(1-7)Online publication date: 21-Sep-2021
    • (2021)Research on the cultivation of College Students’ intercultural communicative competence based on the technology of multimedia immersion in 5G EraE3S Web of Conferences10.1051/e3sconf/202125103076251(03076)Online publication date: 15-Apr-2021
    • (2021)Online product recommendation system using gated recurrent unit with Broyden Fletcher Goldfarb Shanno algorithmEvolutionary Intelligence10.1007/s12065-021-00594-xOnline publication date: 25-Mar-2021
    • Show More Cited By

    View Options

    Get Access

    Login options

    Full Access

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media