survey

A Systematic Review of Service Level Management in the Cloud

Authors:

Funmilade Faniyi,

Rami BahsoonAuthors Info & Claims

ACM Computing Surveys (CSUR), Volume 48, Issue 3

Article No.: 43, Pages 1 - 27

https://doi.org/10.1145/2843890

Published: 22 December 2015 Publication History

Abstract

Cloud computing make it possible to flexibly procure, scale, and release computational resources on demand in response to workload changes. Stakeholders in business and academia are increasingly exploring cloud deployment options for their critical applications. One open problem is that service level agreements (SLAs) in the cloud ecosystem are yet to mature to a state where critical applications can be reliably deployed in clouds. This article systematically surveys the landscape of SLA-based cloud research to understand the state of the art and identify open problems. The survey is particularly aimed at the resource allocation phase of the SLA life cycle while highlighting implications on other phases. Results indicate that (i) minimal number of SLA parameters are accounted for in most studies; (ii) heuristics, policies, and optimisation are the most commonly used techniques for resource allocation; and (iii) the monitor-analysis-plan-execute (MAPE) architecture style is predominant in autonomic cloud systems. The results contribute to the fundamentals of engineering cloud SLA and their autonomic management, motivating further research and industrial-oriented solutions.

References

[1]

B. Addis, D. Ardagna, B. Panicucci, and L. Zhang. 2010. Autonomic management of cloud service centers with availability guarantees. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 220--227.

Digital Library

[2]

M. A. Adnan, R. Sugihara, and R. K. Gupta. 2012. Energy efficient geographical load balancing via dynamic deferral of workload. In Proceedings of the 2012 IEEE 5th International Conference on Cloud Computing (CLOUD’12). 188--195.

Digital Library

[3]

Fotis Aisopos, Konstantinos Tserpes, and Theodora Varvarigou. 2013. Resource management in Software as a Service using the knapsack problem model. International Journal of Production Economics 141, 2, 465--477.

[4]

A. Amamou, M. Bourguiba, K. Haddadou, and G. Pujolle. 2012. A dynamic bandwidth allocator for virtual machines in a cloud environment. In Proceedings of the 2012 IEEE Consumer Communications and Networking Conference (CCNC’12). 99--104.

[5]

Alain Andrieux, Karl Czajkowski, Asit Dan, Kate Keahey, Heiko Ludwig, Toshiyuki Nakata, Jim Pruyne, John Rofrano, Steve Tuecke, and Ming Xu. 2004. Web services agreement specification (WS-Agreement). In Proceedings of the Global Grid Forum, Vol. 2.

[6]

Danilo Ardagna, Sara Casolari, Michele Colajanni, and Barbara Panicucci. 2012. Dual time-scale distributed capacity allocation and load redirect algorithms for cloud systems. Journal of Parallel and Distributed Computing 72, 6, 796--808.

Digital Library

[7]

A. A. Bankole and S. A. Ajila. 2013. Cloud client prediction models for cloud resource provisioning in a multitier Web application environment. In Proceedings of the 2013 IEEE 7th International Symposium on Service Oriented System Engineering (SOSE’13). 156--161.

Digital Library

[8]

Anton Beloglazov, Jemal Abawajy, and Rajkumar Buyya. 2012. Energy-aware resource allocation heuristics for efficient management of data centers for cloud computing. Future Generation Computer Systems 28, 5, 755--768.

Digital Library

[9]

Josep L. Berral, Ricard Gavalda, and Jordi Torres. 2011. Adaptive scheduling on power-aware managed data-centers using machine learning. In Proceedings of the 2011 IEEE/ACM 12th International Conference on Grid Computing (GRID’11). IEEE, Los Alamitos, CA, 66--73.

Digital Library

[10]

K. Boloor, R. Chirkova, Y. Viniotis, and T. Salo. 2010. Dynamic request allocation and scheduling for context aware applications subject to a percentile response time SLA in a distributed cloud. In Proceedings of the 2010 IEEE 2nd International Conference on Cloud Computing Technology and Science (CloudCom’10). 464--472.

Digital Library

[11]

N. Bonvin, T. G. Papaioannou, and K. Aberer. 2011. Autonomic SLA-driven provisioning for cloud applications. In Proceedings of the 2011 11th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGrid’11). 434--443.

Digital Library

[12]

Damien Borgetto, Michael Maurer, Georges Da-Costa, Jean-Marc Pierson, and Ivona Brandic. 2012. Energy-efficient and SLA-aware management of IaaS clouds. In Proceedings of the 3rd International Conference on Future Energy Systems: Where Energy, Computing, and Communication Meet (e-Energy’12). ACM, New York, NY, Article No. 25.

Digital Library

[13]

Ivona Brandic, Vincent C. Emeakaroha, Michael Maurer, Schahram Dustdar, Sandor Acs, Attila Kertesz, and Gabor Kecskemeti. 2010. LAYSI: A layered approach for SLA-violation propagation in self-manageable cloud infrastructures. In Proceedings of the 2010 IEEE 34th Annual Computer Software and Applications Conference Workshops (COMPSACW’10). IEEE, Los Alamitos, CA, 365--370.

Digital Library

[14]

Pearl Brereton, Barbara A. Kitchenham, David Budgen, Mark Turner, and Mohamed Khalil. 2007. Lessons from applying the systematic literature review process within the software engineering domain. Journal of Systems and Software 80, 4, 571--583.

Digital Library

[15]

Frank Buschmann, Kevlin Henney, and Schmidt C. Douglas. 2007. Pattern-Oriented Software Architecture: On Patterns and Pattern Languages. John Wiley & Sons.

Digital Library

[16]

R. Buyya, S. K. Garg, and R. N. Calheiros. 2011. SLA-oriented resource provisioning for cloud computing: Challenges, architecture, and solutions. In Proceedings of the 2011 International Conference on Cloud and Service Computing (CSC’11). 1--10.

Digital Library

[17]

Rajkumar Buyya, Chee Shin Yeo, Srikumar Venugopal, James Broberg, and Ivona Brandic. 2009. Cloud computing and emerging IT platforms: Vision, hype, and reality for delivering computing as the 5th utility. Future Generation Computer Systems 25, 6, 599--616.

Digital Library

[18]

V. Cardellini, E. Casalicchio, F. Lo Presti, and L. Silvestri. 2011. SLA-aware resource management for application service providers in the cloud. In Proceedings of the 2011 1st International Symposium on Network Cloud Computing and Applications (NCAA’11). 20--27.

Digital Library

[19]

Hugo E. T. Carvalho and Otto Carlos M. B. Duarte. 2012. VOLTAIC: Volume optimization layer to assign cloud resources. In Proceedings of the 3rd International Conference on Information and Communication Systems (ICICS’12). ACM, New York, NY, Article No. 3.

Digital Library

[20]

E. Casalicchio and L. Silvestri. 2012. An inter-cloud outsourcing model to scale performance, availability and security. In Proceedings of the 2012 IEEE 5th International Conference on Utility and Cloud Computing (UCC’12). 151--158.

Digital Library

[21]

Emiliano Casalicchio and Luca Silvestri. 2013. Mechanisms for SLA provisioning in cloud-based service providers. Computer Networks 57, 3, 795--810.

Digital Library

[22]

Roberto G. Cascella, Lorenzo Blasi, Yvon Jegou, Massimo Coppola, and Christine Morin. 2013. Contrail: Distributed application deployment under SLA in federated heterogeneous clouds. In The Future Internet. Lecture Notes in Computer Science, Vol. 7858. Springer, 91--103.

[23]

Arjun Chandra, Kristian Nymoen, Arve Voldsund, AlexanderRefsum Jensenius, Kyrre Glette, and Jim Torresen. 2013. Market-based control in interactive music environments. In From Sounds to Music and Emotions. Lecture Notes in Computer Science, Vol. 7900. Springer, 439--458.

[24]

A. Chazalet. 2010. Service level checking in the cloud computing context. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 297--304.

Digital Library

[25]

Tao Chen and Rami Bahsoon. 2014. Symbiotic and sensitivity-aware architecture for globally-optimal benefit in self-adaptive cloud. In Proceedings of the 9th International Symposium on Software Engineering for Adaptive and Self-Managing Systems (SEAMS’14). ACM, New York, NY, 85--94.

Digital Library

[26]

Betty Cheng, Rogério de Lemos, Holger Giese, Paola Inverardi, Jeff Magee, Jesper Andersson, Basil Becker, Nelly Bencomo, Yuriy Brun, Bojan Cukic, et al. 2009. Software engineering for self-adaptive systems: A research roadmap. In Software Engineering for Self-Adaptive Systems. Lecture Notes in Computer Science, Vol. 5525. Springer, 1--26.

Digital Library

[27]

S.-W. Cheng, A.-C. Huang, D. Garlan, B. Schmerl, and P. Steenkiste. 2004. Rainbow: Architecture-based self-adaptation with reusable infrastructure. In Proceedings of the 2004 International Conference on Autonomic Computing. 276--277.

Digital Library

[28]

Scott H. Clearwater (Ed.). 1996. Market-Based Control: A Paradigm for Distributed Resource Allocation. World Scientific Publishing Co., Inc., River Edge, NJ.

Digital Library

[29]

A. Dan, D. Davis, R. Kearney, A. Keller, R. King, D. Kuebler, H. Ludwig, M. Polan, M. Spreitzer, and A. Youssef. 2004. Web services on demand: WSLA-driven automated management. IBM Systems Journal 43, 1, 136--158.

Digital Library

[30]

Frederica Darema. 2004. Dynamic data driven applications systems: A new paradigm for application simulations and measurements. In Computational Science—ICCS 2004. Springer, 662--669.

Digital Library

[31]

Djawida Dib, Nikos Parlavantzas, and Christine Morin. 2013. Meryn: Open, SLA-driven, cloud bursting PaaS. In Proceedings of the 1st ACM Workshop on Optimization Techniques for Resources Management in Clouds (ORMaCloud’13). ACM, New York, NY, 1--8.

Digital Library

[32]

X. Dutreilh, N. Rivierre, A Moreau, J. Malenfant, and I. Truck. 2010. From data center resource allocation to control theory and back. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 410--417.

Digital Library

[33]

Ahmed Elkhodary, Naeem Esfahani, and Sam Malek. 2010. FUSION: A framework for engineering self-tuning self-adaptive software systems. In Proceedings of the 18th ACM SIGSOFT International Symposium on Foundations of Software Engineering (FSE’10). ACM, New York, NY, 7--16.

Digital Library

[34]

N. Elprince. 2013. Autonomous resource provision in virtual data centers. In Proceedings of the 2013 IFIP/IEEE International Symposium on Integrated Network Management (IM’13). 1365--1371.

[35]

V. C. Emeakaroha, I. Brandic, M. Maurer, and I. Breskovic. 2011. SLA-aware application deployment and resource allocation in clouds. In Proceedings of the 2011 IEEE 35th Annual Computer Software and Applications Conference Workshops (COMPSACW’11). 298--303.

Digital Library

[36]

Vincent C. Emeakaroha, Marco A. S. Netto, Rodrigo N. Calheiros, Ivona Brandic, Rajkumar Buyya, and César A. F. De Rose. 2012. Towards autonomic detection of SLA violations in cloud infrastructures. Future Generation Computer Systems 28, 7, 1017--1029.

Digital Library

[37]

Javier Espadas, Arturo Molina, Guillermo Jimnez, Martn Molina, Ral Ramrez, and David Concha. 2013. A tenant-based resource allocation model for scaling Software-as-a-Service applications over cloud computing infrastructures. Future Generation Computer Systems 29, 1, 273--286.

Digital Library

[38]

Lukas Esterle, Peter R. Lewis, Xin Yao, and Bernhard Rinner. 2014. Socio-economic vision graph generation and handover in distributed smart camera networks. ACM Transactions on Sensor Networks 10, 2, Article No. 20.

Digital Library

[39]

L. Eyraud-Dubois and H. Larcheveque. 2013. Optimizing resource allocation while handling SLA violations in cloud computing platforms. In Proceedings of the 2013 IEEE 27th International Symposium on Parallel Distributed Processing (IPDPS’13). 79--87.

Digital Library

[40]

Wei Fang, ZhiHui Lu, Jie Wu, and ZhenYin Cao. 2012. RPPS: A novel resource prediction and provisioning scheme in cloud data center. In Proceedings of the 2012 IEEE 9th International Conference on Services Computing (SCC’12). 609--616.

Digital Library

[41]

Funmilade Faniyi and Rami Bahsoon. 2012. Self-managing SLA compliance in cloud architectures: A market-based approach. In Proceedings of the 3rd International ACM SIGSOFT Symposium on Architecting Critical Systems (ISARCS’12). 61--70.

Digital Library

[42]

Funmilade Faniyi and Rami Bahsoon. 2014. Economics-driven software architecting for cloud. In Economics-Driven Software Architecture, I. Mistrik, R. Bahsoon, R. Kazman, and Y. Zhang (Eds.). Morgan Kaufmann, Boston, MA, 83--103.

[43]

Funmilade Faniyi, Peter Lewis, Rami Bahsoon, and Xin Yao. 2014. Architecting self-aware software systems. In Proceedings of the 2014 IEEE/IFIP Conference on Software Architecture (WICSA’14). 91--94.

Digital Library

[44]

G. Feng, S. Garg, R. Buyya, and W. Li. 2012. Revenue maximization using adaptive resource provisioning in cloud computing environments. In Proceedings of the 2012 ACM/IEEE 13th International Conference on Grid Computing (GRID’12). 192--200.

Digital Library

[45]

S. Ferretti, V. Ghini, F. Panzieri, M. Pellegrini, and E. Turrini. 2010. QoS-aware clouds. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 321--328.

Digital Library

[46]

Anshul Gandhi, Timothy Zhu, Mor Harchol-Balter, and Michael A. Kozuch. 2012. SOFTScale: Stealing opportunistically for transient scaling. In Proceedings of the 13th International Middleware Conference (Middleware’12). 142--163.

Digital Library

[47]

Saurabh Kumar Garg, Srinivasa K. Gopalaiyengar, and Rajkumar Buyya. 2011. SLA-based resource provisioning for heterogeneous workloads in a virtualized cloud datacenter. In Algorithms and Architectures for Parallel Processing, Lecture Notes in Computer Science, Vol. 7016. Springer, 371--384.

Digital Library

[48]

David Garlan and Mary Shaw. 1994. An Introduction to Software Architecture. Technical Report CMU/SEI-94-TR-21, ESC-TR-94-21. Carnegie Mellon University Software Engineering Institute, Pittsburgh, PA.

[49]

T. A. L. Genez, L. F. Bittencourt, and E. R. M. Madeira. 2012. Workflow scheduling for SaaS/PaaS cloud providers considering two SLA levels. In Proceedings of the 2012 IEEE Network Operations and Management Symposium (NOMS’12). 906--912.

[50]

H. Goudarzi, M. Ghasemazar, and M. Pedram. 2012. SLA-based optimization of power and migration cost in cloud computing. In Proceedings of the 2012 12th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGrid’12). 172--179.

Digital Library

[51]

H. Goudarzi and M. Pedram. 2011. Multi-dimensional SLA-based resource allocation for multi-tier cloud computing systems. In Proceedings of the 2011 IEEE International Conference on Cloud Computing (CLOUD’11). 324--331.

Digital Library

[52]

M. Hamze, N. Mbarek, and O. Togni. 2014. Autonomic brokerage service for an end-to-end cloud networking service level agreement. In Proceedings of the 2014 IEEE 3rd Symposium on Network Cloud Computing and Applications (NCCA’14). 54--61.

Digital Library

[53]

Rui Han, Moustafa M. Ghanem, Li Guo, Yike Guo, and Michelle Osmond. 2014. Enabling cost-aware and adaptive elasticity of multi-tier cloud applications. Future Generation Computer Systems 32, 82--98.

Digital Library

[54]

Chenn-Jung Huang, Chih-Tai Guan, Heng-Ming Chen, Yu-Wu Wang, Shun-Chih Chang, Ching-Yu Li, and Chuan-Hsiang Weng. 2013b. An adaptive resource management scheme in cloud computing. Engineering Applications of Artificial Intelligence 26, 1, 382--389.

Digital Library

[55]

Ye Huang, Nik Bessis, Peter Norrington, Pierre Kuonen, and Beat Hirsbrunner. 2013a. Exploring decentralized dynamic scheduling for grids and clouds using the community-aware scheduling algorithm. Future Generation Computer Systems 29, 1, 402--415.

Digital Library

[56]

Nikolaus Huber, Fabian Brosig, and Samuel Kounev. 2011. Model-based self-adaptive resource allocation in virtualized environments. In Proceedings of the 6th International Symposium on Software Engineering for Adaptive and Self-Managing Systems (SEAMS’11). ACM, New York, NY, 90--99.

Digital Library

[57]

Markus C. Huebscher and Julie A. McCann. 2008. A survey of autonomic computing degrees, models, and applications. ACM Computing Surveys 40, 3, 7.

Digital Library

[58]

W. Iqbal, M. N. Dailey, and D. Carrera. 2010. SLA-driven dynamic resource management for multi-tier Web applications in a cloud. In Proceedings of the 2010 10th IEEE/ACM International Conference on Cluster, Cloud, and Grid Computing (CCGrid’10). 832--837.

Digital Library

[59]

Sadeka Islam, Jacky Keung, Kevin Lee, and Anna Liu. 2012. Empirical prediction models for adaptive resource provisioning in the cloud. Future Generation Computer Systems 28, 1, 155--162.

Digital Library

[60]

Pooyan Jamshidi, Aakash Ahmad, and Claus Pahl. 2014. Autonomic resource provisioning for cloud-based software. In Proceedings of the 9th International Symposium on Software Engineering for Adaptive and Self-Managing Systems (SEAMS’14). ACM, New York, NY, 95--104.

Digital Library

[61]

Congfeng Jiang, Xianghua Xu, Jilin Zhang, Yunfa Li, and Jian Wan. 2011. Resource allocation in contending virtualized environments through VM performance modeling and feedback. In Proceedings of the 2011 6th Annual Chinagrid Conference (ChinaGrid’11). 196--203.

Digital Library

[62]

Dejun Jiang, Guillaume Pierre, and Chi-Hung Chi. 2010. Autonomous resource provisioning for multi-service Web applications. In Proceedings of the 19th International Conference on World Wide Web (WWW’10). ACM, New York, NY, 471--480.

Digital Library

[63]

Jing Jiang, Jie Lu, Guangquan Zhang, and Guodong Long. 2013. Optimal cloud resource auto-scaling for Web applications. In Proceedings of the 2013 13th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGrid’13). 58--65.

Digital Library

[64]

Gueyoung Jung, Kaustubh R. Joshi, Matti A. Hiltunen, Richard D. Schlichting, and Calton Pu. 2009. A cost-sensitive adaptation engine for server consolidation of multitier applications. In Middleware 2009. Lecture Notes in Computer Science, Vol. 5896. Springer, 163--183.

Digital Library

[65]

Jeffrey O. Kephart and David M. Chess. 2003. The vision of autonomic computing. Computer 36, 1, 41--50.

Digital Library

[66]

Yacine Kessaci, Nouredine Melab, and El-Ghazali Talbi. 2014. A multi-start local search heuristic for an energy efficient VMs assignment on top of the OpenNebula cloud manager. Future Generation Computer Systems 36, 237--256.

[67]

Vahid Khoshdel, Seyed Ahmad Motamedi, Saeed Sharifian, and Masoud Farhadi. 2011. A new approach for optimum resource utilization in cloud computing environments. In Proceedings of the International Conference on Computer and Knowledge Engineering (ICCKE’11). 285--292.

[68]

Barbara Kitchenham. 2004. Procedures for Performing Systematic Reviews. Technical Report TR/SE-0401. Department of Computer Science, Keele University, Keele, Staffs, UK.

[69]

B. A. Kitchenham, T. Dyba, and M. Jorgensen. 2004. Evidence-based software engineering. In Proceedings of the 2004 26th International Conference on Software Engineering (ICSE’04). 273--281.

Digital Library

[70]

Jeff Kramer and Jeff Magee. 2007. Self-managed systems: An architectural challenge. In Proceedings of the 2007 Conference on the Future of Software Engineering (FOSE’07). IEEE, Los Alamitos, CA, 259--268.

Digital Library

[71]

Kazuhiro Kuwabara, Toru Ishida, Yoshiyasu Nishibe, and Tatsuya Suda. 1996. An equilibratory market-based approach for distributed resource allocation and its applications to communication network control. In Market-Based Control: A Paradigm for Distributed Resource Allocation. World Scientific, Singapore, 53--73.

Digital Library

[72]

Jonathan Lejeune, Luciana Arantes, Julien Sopena, and Pierre Sens. 2012. Service level agreement for distributed mutual exclusion in cloud computing. In Proceedings of the 2012 12th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGRID’12). IEEE, Los Alamitos, CA, 180--187.

Digital Library

[73]

Liang Liu, Hao Wang, Xue Liu, Xing Jin, Wen Bo He, Qing Bo Wang, and Ying Chen. 2009. GreenCloud: A new architecture for green data center. In Proceedings of the 6th International Conference Industry Session on Autonomic Computing and Communications Industry Session (ICAC-INDST’09). ACM, New York, NY, 29--38.

Digital Library

[74]

Mario Macas and Jordi Guitart. 2012. Client classification policies for SLA negotiation and allocation in shared cloud datacenters. In Economics of Grids, Clouds, Systems, and Services. Lecture Notes in Computer Science, Vol. 7150. Springer, 90--104.

Digital Library

[75]

Mario Macas and Jordi Guitart. 2010. Maximising Revenue in Cloud Computing Markets by Means of Economically Enhanced SLA Management. Technical Report UPC-DAC-RR-CAP-2010-22. Computer Architecture Department, Universitat Politecnica de Catalunya, Barcelona, Spain.

[76]

M. Maurer, I. Brandic, and R. Sakellariou. 2012. Self-adaptive and resource-efficient SLA enactment for cloud computing infrastructures. In Proceedings of the 2012 IEEE 5th International Conference on Cloud Computing (CLOUD’12). 368--375.

Digital Library

[77]

Michael Maurer, Ivona Brandic, and Rizos Sakellariou. 2013. Adaptive resource configuration for cloud infrastructure management. Future Generation Computer Systems 29, 2, 472--487.

Digital Library

[78]

Aaron McConnell, Gerard Parr, Sally McClean, Philip Morrow, and Bryan Scotney. 2012. A SLA-compliant cloud resource allocation framework for N-tier applications. In Proceedings of the 2012 IEEE 1st International Conference on Cloud Networking (CLOUDNET’12). 41--45.

[79]

Peter Mell and Timothy Grance. 2011. The NIST definition of cloud computing (draft). NIST Special Publication 800, 145, 7.

Digital Library

[80]

D. Menasce. 2002. TPC-W: A benchmark for e-commerce. IEEE Internet Computing 6, 3, 83--87.

Digital Library

[81]

I. S. Moreno and J. Xu. 2011. Customer-aware resource overallocation to improve energy efficiency in realtime cloud computing data centers. In Proceedings of the 2011 IEEE International Conference on Service-Oriented Computing and Applications (SOCA’11). 1--8.

Digital Library

[82]

V. I. Munteanu, T. Fortis, and V. Negru. 2013. An evolutionary approach for SLA-based cloud resource provisioning. In Proceedings of the 2013 IEEE 27th International Conference on Advanced Information Networking and Applications (AINA’13). 506--513.

Digital Library

[83]

P. Oreizy, M. M. Gorlick, R. N. Taylor, D. Heimhigner, G. Johnson, N. Medvidovic, A. Quilici, D. S. Rosenblum, and A. L. Wolf. 1999. An architecture-based approach to self-adaptive software. IEEE Intelligent Systems and Their Applications 14, 3, 54--62.

Digital Library

[84]

Francesco Palmieri, Luigi Buonanno, Salvatore Venticinque, Rocco Aversa, and Beniamino Di Martino. 2013. A distributed scheduling framework based on selfish autonomous agents for federated cloud environments. Future Generation Computer Systems 29, 6, 1461--1472.

Digital Library

[85]

K. S. Patel and A. K. Sarje. 2012. VM provisioning method to improve the profit and SLA violation of cloud service providers. In Proceedings of the 2012 IEEE International Conference on Cloud Computing in Emerging Markets (CCEM’12). 1--5.

[86]

T. Patikirikorala, A. Colman, J. Han, and L. Wang. 2012. A systematic survey on the design of self-adaptive software systems using control engineering approaches. In Proceedings of the 2012 ICSE Workshop on Software Engineering for Adaptive and Self-Managing Systems (SEAMS’12). 33--42.

Digital Library

[87]

C. S. Pawar and R. B. Wagh. 2013. Priority based dynamic resource allocation in cloud computing with modified waiting queue. In Proceedings of the 2013 International Conference on Intelligent Systems and Signal Processing (ISSP’13). 311--316.

[88]

Christoph Redl, Ivan Breskovic, Ivona Brandic, and Schahram Dustdar. 2012. Automatic SLA matching and provider selection in grid and cloud computing markets. In Proceedings of the 2012 ACM/IEEE 13th International Conference on Grid Computing (GRID’12). IEEE, Los Alamitos, CA, 85--94.

Digital Library

[89]

John R. Rice. 1975. The Algorithm Selection Problem. Technical Report. Purdue University, West Lafayette, IN.

[90]

N. Roy, A. Dubey, and A. Gokhale. 2011. Efficient autoscaling in the cloud using predictive models for workload forecasting. In Proceedings of the 2011 IEEE International Conference on Cloud Computing (CLOUD’11). 500--507.

Digital Library

[91]

A. M. Sampaio and J. G. Barbosa. 2013. Dynamic power- and failure-aware cloud resources allocation for sets of independent tasks. In Proceedings of the 2013 IEEE International Conference on Cloud Engineering (IC2E’13). 1--10.

Digital Library

[92]

Nuno Santos, Krishna P. Gummadi, and Rodrigo Rodrigues. 2009. Towards trusted cloud computing. In Proceedings of the Workshop on Hot Topics in Cloud Computing (HotCloud’09).

Digital Library

[93]

P. Sawyer, N. Bencomo, J. Whittle, E. Letier, and A. Finkelstein. 2010. Requirements-aware systems: A research agenda for RE for self-adaptive systems. In Proceedings of the 2010 18th IEEE International Requirements Engineering Conference (RE’10). 95--103.

Digital Library

[94]

Hartmut Schmeck, Christian Müller-Schloer, Emre Çakar, Moez Mnif, and Urban Richter. 2010. Adaptivity and self-organization in organic computing systems. ACM Transactions on Autonomous and Adaptive Systems 5, 3, Article No. 10.

Digital Library

[95]

Seokho Son, Gihun Jung, and Sung Chan Jun. 2013. An SLA-based cloud computing that facilitates resource allocation in the distributed data centers of a cloud provider. Journal of Supercomputing 64, 2, 606--637.

Digital Library

[96]

Hu Song, Jing Li, and Xinchun Liu. 2012. IdleCached: An idle resource cached dynamic scheduling algorithm in cloud computing. In Proceedings of the 2012 9th International Conference on Ubiquitous Intelligence Computing and the 9th International Conference on Autonomic Trusted Computing (UIC/ATC’12). 912--917.

Digital Library

[97]

F. R. C. Sousa and J. C. Machado. 2012. Towards elastic multi-tenant database replication with quality of service. In Proceedings of the 2012 IEEE 5th International Conference on Utility and Cloud Computing (UCC’12). 168--175.

Digital Library

[98]

Zlatko Stapić, Eva García López, Antonio García Cabot, Luis de Marcos Ortega, and Vjeran Strahonja. 2012. Performing systematic literature review in software engineering. In Proceedings of the 23rd International Conference on Information and Intelligent Systems. 441--447.

[99]

Gang Sun, Hongfang Yu, Vishal Anand, and Lemin Li. 2013. A cost efficient framework and algorithm for embedding dynamic virtual network requests. Future Generation Computer Systems 29, 5, 1265--1277.

Digital Library

[100]

J. Tai, J. Zhang, J. Li, W. Meleis, and N. Mi. 2011. ARA: Adaptive resource allocation for cloud computing environments under bursty workloads. In Proceedings of the 2011 IEEE 30th International Performance Computing and Communications Conference (IPCCC’11). 1--8.

Digital Library

[101]

Y. Tanimura, K. Hidetaka, T. Kudoh, I. Kojima, and Y. Tanaka. 2010. A distributed storage system allowing application users to reserve I/O performance in advance for achieving SLA. In Proceedings of the 2010 11th IEEE/ACM International Conference on Grid Computing (GRID’10). 193--200.

[102]

R. Tolosana-Calasanz, J. A. Banares, C. Pham, and O. F. Rana. 2012. Revenue models for streaming applications over shared clouds. In Proceedings of the 2012 IEEE 10th International Symposium on Parallel and Distributed Processing with Applications (ISPA’12). 460--465.

Digital Library

[103]

H. N. Van, F. D. Tran, and J.-M. Menaud. 2009a. SLA-aware virtual resource management for cloud infrastructures. In Proceedings of the 2009 IEEE 9th International Conference on Computer and Information Technology (CIT’09), Vol. 1. 357--362.

Digital Library

[104]

Hien Nguyen Van, Frederic Dang Tran, and Jean-Marc Menaud. 2009b. Autonomic virtual resource management for service hosting platforms. In Proceedings of the 2009 ICSE Workshop on Software Engineering Challenges of Cloud Computing (CLOUD’09). IEEE, Los Alamitos, CA, 1--8.

Digital Library

[105]

H. N. Van, F. D. Tran, and J.-M. Menaud. 2010. Performance and power management for cloud infrastructures. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 329--336.

Digital Library

[106]

Lixi Wang, Jing Xu, and Ming Zhao. 2012b. Application-aware cross-layer virtual machine resource management. In Proceedings of the 9th International Conference on Autonomic Computing (ICAC’12). ACM, New York, NY, 13--22.

Digital Library

[107]

Xiaoying Wang, Zhihui Du, and Yinong Chen. 2012a. An adaptive model-free resource and power management approach for multi-tier cloud environments. Journal of Systems and Software 85, 5, 1135--1146.

Digital Library

[108]

Y. Wang, S. Chen, and M. Pedram. 2013. Service level agreement-based joint application environment assignment and resource allocation in cloud computing systems. In Proceedings of the 2013 IEEE Green Technologies Conference. 167--174.

Digital Library

[109]

Danny Weyns, Sam Malek, and Jesper Andersson. 2010. On decentralized self-adaptation: Lessons from the trenches and challenges for the future. In Proceedings of the 2010 ICSE Workshop on Software Engineering for Adaptive and Self-Managing Systems (SEAMS’10). ACM, New York, NY, 84--93.

Digital Library

[110]

Danny Weyns, Bradley Schmerl, Vincenzo Grassi, Sam Malek, Raffaela Mirandola, Christian Prehofer, Jochen Wuttke, Jesper Andersson, Holger Giese, and Karl M. Gschka. 2013. On patterns for decentralized control in self-adaptive systems. In Software Engineering for Self-Adaptive Systems II. Lecture Notes in Computer Science, Vol. 7475. Springer, 76--107.

[111]

Chia-Ming Wu, Ruay-Shiung Chang, and Hsin-Yu Chan. 2014. A green energy-efficient scheduling algorithm using the DVFS technique for cloud datacenters. Future Generation Computer Systems 37, 141--147.

[112]

L. Wu, S. K. Garg, and R. Buyya. 2011. SLA-based resource allocation for Software as a Service provider (SaaS) in cloud computing environments. In Proceedings of the 2011 11th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGrid’11). 195--204.

Digital Library

[113]

L. Wu, S. K. Garg, R. Buyya, C. Chen, and S. Versteeg. 2013. Automated SLA negotiation framework for cloud computing. In Proceedings of the 2013 13th IEEE/ACM International Symposium on Cluster, Cloud, and Grid Computing (CCGrid’13). 235--244.

[114]

L. Wu, S. K. Garg, and R. Buyya. 2012. SLA-based admission control for a software-as-a-service provider in cloud computing environments. Journal of Computer and System Sciences 78, 5, 1280--1299.

Digital Library

[115]

P. Xiong, Y. Chi, S. Zhu, H. J. Moon, C. Pu, and H. Hacigumus. 2011a. Intelligent management of virtualized resources for database systems in cloud environment. In Proceedings of the 2011 IEEE 27th International Conference on Data Engineering (ICDE’11). 87--98.

Digital Library

[116]

P. Xiong, Z. Wang, S. Malkowski, Q. Wang, D. Jayasinghe, and C. Pu. 2011b. Economical and robust provisioning of N-Tier cloud workloads: A multi-level control approach. In Proceedings of the 2011 31st International Conference on Distributed Computing Systems (ICDCS’11). 571--580.

Digital Library

[117]

Cheng-Zhong Xu, Jia Rao, and Xiangping Bu. 2012. URL: A unified reinforcement learning approach for autonomic cloud management. Journal of Parallel and Distributed Computing 72, 2, 95--105.

Digital Library

[118]

Y. O. Yazir, Y. Akbulut, R. Farahbod, A. Guitouni, S. W. Neville, S. Ganti, and Y. Coady. 2012. Autonomous resource consolidation management in clouds using IMPROMPTU extensions. In Proceedings of the 2012 IEEE 5th International Conference on Cloud Computing (CLOUD’12). 614--621.

Digital Library

[119]

Yagiz Onat Yazir, Chris Matthews, Roozbeh Farahbod, Stephen Neville, Adel Guitouni, Sudhakar Ganti, and Yvonne Coady. 2010. Dynamic resource allocation in computing clouds using distributed multiple criteria decision analysis. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). IEEE, Los Alamitos, CA, 91--98.

Digital Library

[120]

Seunghwan Yoo and Sungchun Kim. 2013. SLA-aware adaptive provisioning method for hybrid workload application on cloud computing platform. In Proceedings of the International Multiconference of Engineers and Computer Scientists, Vol. 1.

[121]

Zhang Yuchao, Deng Bo, and Peng Fuyang. 2012. An adaptive QoS-aware cloud. In Proceedings of the 2012 International Conference on Cloud Computing Technologies, Applications, and Management (ICCCTAM’12). 160--163.

[122]

Z. I. M. Yusoh and M. Tang. 2012. A penalty-based grouping genetic algorithm for multiple composite SaaS components clustering in cloud. In Proceedings of the 2012 IEEE International Conference on Systems, Man, and Cybernetics (SMC’12). 1396--1401.

[123]

Ying Zhang, Gang Huang, Xuanzhe Liu, and Hong Mei. 2010. Integrating resource consumption and allocation for infrastructure resources on-demand. In Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing (CLOUD’10). 75--82.

Digital Library

[124]

Ziming Zhang, Qiang Guan, and Song Fu. 2012. An adaptive power management framework for autonomic resource configuration in cloud computing infrastructures. In Proceedings of the 2012 IEEE 31st International Performance Computing and Communications Conference (IPCCC’12). 51--60.

[125]

Zhenzhong Zhang, Haiyan Wang, Limin Xiao, and Li Ruan. 2011. A statistical based resource allocation scheme in cloud. In Proceedings of the 2011 International Conference on Cloud and Service Computing (CSC’11). 266--273.

Digital Library

[126]

J. Zhu, B. Gao, Z. Wang, B. Reinwald, C.-J. Guo, X. Li, and W. Sun. 2011b. A dynamic resource allocation algorithm for Database-as-a-Service. In Proceedings of the 2011 IEEE International Conference on Web Services (ICWS’11). 564--571.

Digital Library

[127]

Zhiliang Zhu, Jing Bi, Haitao Yuan, and Ying Chen. 2011a. SLA based dynamic virtualized resources provisioning for shared cloud data centers. In Proceedings of the 2011 IEEE International Conference on Cloud Computing (CLOUD’11). 630--637.

Digital Library

Cited By

Sachin Bhatt (2024)Best Practices for Designing Scalable REST APIs in Cloud EnvironmentsJournal of Sustainable Solutions10.36676/j.sust.sol.v1.i4.261:4(48-71)Online publication date: 20-Oct-2024
https://doi.org/10.36676/j.sust.sol.v1.i4.26
Khorasani NRamezani FTaheri HMohammadi NKhoshdel PTaghavi BAbrishami SRasoolzadegan A(2024)Cloud Broker: A Systematic Mapping StudyIEEE Transactions on Services Computing10.1109/TSC.2024.344254117:5(2989-3005)Online publication date: Sep-2024
https://doi.org/10.1109/TSC.2024.3442541
Huang SWang ZZhang ZZhang HWang XWang W(2024)Seer: Proactive Revenue-Aware Scheduling for Live Streaming Services in Crowdsourced Cloud-Edge PlatformsIEEE INFOCOM 2024 - IEEE Conference on Computer Communications10.1109/INFOCOM52122.2024.10621424(1801-1810)Online publication date: 20-May-2024
https://doi.org/10.1109/INFOCOM52122.2024.10621424
Show More Cited By

Index Terms

A Systematic Review of Service Level Management in the Cloud
1. Software and its engineering
  1. Software organization and properties
    1. Software system structures
      1. Software architectures

Recommendations

A Conceptual Platform of SLA in Cloud Computing
DASC '11: Proceedings of the 2011 IEEE Ninth International Conference on Dependable, Autonomic and Secure Computing

Cloud computing is a promising technology, where the infrastructure, developing platform, software and storage are delivered as a service. With the development of cloud computing, more and more cloud service providers emerge. However, there are no ...
A Trust Management Solution in the Context of Hybrid Clouds
WETICE '14: Proceedings of the 2014 IEEE 23rd International WETICE Conference

Cloud computing is a revolutionary paradigm which enables on-demand provisioning of computing resources. Resources are delivered to cloud consumers in the form of infrastructure, platform and software services. These resources are deployed on three ...
SLA Approach for "Cloud as a Service"
CLOUD '13: Proceedings of the 2013 IEEE Sixth International Conference on Cloud Computing

One of slogans of cloud computing is to pay only what you use and in the highly concurrencial today context, it is important to properly identify the offer of cloud provider. The offer should not only encompass the offering services, but also the ...

Comments

Information & Contributors

Information

Published In

cover image ACM Computing Surveys

ACM Computing Surveys Volume 48, Issue 3

February 2016

619 pages

ISSN:0360-0300

EISSN:1557-7341

DOI:10.1145/2856149

Editor:
Sartaj Sahni
Department of Computer and Information Science and Engineering/University of Florida/Gainesville

Issue’s Table of Contents

Copyright © 2015 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 December 2015

Accepted: 01 October 2015

Revised: 01 September 2015

Received: 01 December 2014

Published in CSUR Volume 48, Issue 3

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Survey
Research
Refereed

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

53
Total Citations
View Citations
1,662
Total Downloads

Downloads (Last 12 months)63
Downloads (Last 6 weeks)6

Reflects downloads up to 04 Feb 2025

Other Metrics

View Author Metrics

Citations

Cited By

Sachin Bhatt (2024)Best Practices for Designing Scalable REST APIs in Cloud EnvironmentsJournal of Sustainable Solutions10.36676/j.sust.sol.v1.i4.261:4(48-71)Online publication date: 20-Oct-2024
https://doi.org/10.36676/j.sust.sol.v1.i4.26
Khorasani NRamezani FTaheri HMohammadi NKhoshdel PTaghavi BAbrishami SRasoolzadegan A(2024)Cloud Broker: A Systematic Mapping StudyIEEE Transactions on Services Computing10.1109/TSC.2024.344254117:5(2989-3005)Online publication date: Sep-2024
https://doi.org/10.1109/TSC.2024.3442541
Huang SWang ZZhang ZZhang HWang XWang W(2024)Seer: Proactive Revenue-Aware Scheduling for Live Streaming Services in Crowdsourced Cloud-Edge PlatformsIEEE INFOCOM 2024 - IEEE Conference on Computer Communications10.1109/INFOCOM52122.2024.10621424(1801-1810)Online publication date: 20-May-2024
https://doi.org/10.1109/INFOCOM52122.2024.10621424
Saad FBurnim JCarroll CPatton BKöster UA. Saurous RHoffman M(2024)Scalable spatiotemporal prediction with Bayesian neural fieldsNature Communications10.1038/s41467-024-51477-515:1Online publication date: 11-Sep-2024
https://doi.org/10.1038/s41467-024-51477-5
Weerasinghe NMishra RPorambage PLiyanage MYlianttila M(2023)Proof-of-Monitoring (PoM): A Novel Consensus Mechanism for Blockchain-Based Secure Service Level Agreement ManagementIEEE Transactions on Network and Service Management10.1109/TNSM.2023.323486220:3(2783-2803)Online publication date: 1-Sep-2023
https://dl.acm.org/doi/10.1109/TNSM.2023.3234862
Mechouche JSellami MMaamar ZTouihri RGaaloul W(2023)Process mining approach for Multi-Cloud SLA Reporting2023 IEEE International Conference on Big Data (BigData)10.1109/BigData59044.2023.10386171(5867-5876)Online publication date: 15-Dec-2023
https://doi.org/10.1109/BigData59044.2023.10386171
Ardagna CBena NHebert CKrotsiani MKloukinas CSpanoudakis G(2023)Big Data Assurance: An Approach Based on Service-Level AgreementsBig Data10.1089/big.2021.036911:3(239-254)Online publication date: 1-Jun-2023
https://doi.org/10.1089/big.2021.0369
de S. Oliveira MFernandes FCerveny LMiyazaki FNeri Lda Silva ABonafini BAlves Vde Lima Ó(2023)FastAiAlloc: A real-time multi-resources allocation framework proposal based on predictive model and multiple optimization strategiesFuture Generation Computer Systems10.1016/j.future.2023.08.014149(622-636)Online publication date: Dec-2023
https://doi.org/10.1016/j.future.2023.08.014
Mezni H(2023)Web service adaptation: A decade’s overviewComputer Science Review10.1016/j.cosrev.2023.10053548(100535)Online publication date: May-2023
https://doi.org/10.1016/j.cosrev.2023.100535
Kochovski PPaščinski UStankovski VCiglarič M(2022)Pareto-Optimised Fog Storage Services with Novel Service-Level Agreement SpecificationApplied Sciences10.3390/app1207330812:7(3308)Online publication date: 24-Mar-2022
https://doi.org/10.3390/app12073308
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Article

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Figures

Tables

Media

View Issue’s Table of Contents