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abstract

"Hold My Hand, Baby": Understanding Engagement through the Illusion of Touch between Human and Agent

Published: 07 May 2016 Publication History

Abstract

This paper explores the quality of engagement between human and agent in large displays. We designed a musical application and introduced the illusion of touch as a novel interaction concept where the user and the agent interact through mediated virtual touch. We conducted a lab study to better understand the users' behaviors and engagement with our system. Our main findings from the design exploration are: 1) users are engaged in the interaction with an interactive agent even though the agent is not perceived as engaged by the user; 2) users are more involved in the experience when the agent is interactive; and 3) the agent's gaze is effective in grabbing the user's attention. These findings provide initial insights on designing for engagement in displays that make use of embodied agents and should be validated with a field study.

References

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  1. "Hold My Hand, Baby": Understanding Engagement through the Illusion of Touch between Human and Agent

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    cover image ACM Conferences
    CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems
    May 2016
    3954 pages
    ISBN:9781450340823
    DOI:10.1145/2851581
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

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    Published: 07 May 2016

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    Author Tags

    1. HCI
    2. embodied agents
    3. engagement
    4. illusion of touch
    5. large display

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    CHI'16: CHI Conference on Human Factors in Computing Systems
    May 7 - 12, 2016
    California, San Jose, USA

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    CHI EA '16 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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