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A study on consumer acceptance of online pharmacies in China

Published: 17 August 2016 Publication History
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  • Abstract

    This paper aims to examine the consumer acceptance of online pharmacies and to find out the different drivers of online medicine purchase intention. Based on the unified theory of acceptance and use of technology (UTAUT) model this paper includes five explanatory constructs. Data from consumers (n=274) questionnaires were collected in China, and were tested against the proposed research model. The results show that performance expectancy, social influence, perceived trust and perceived risk have directly significant influences on consumers' adoption intention of online medicine purchase, effort expectancy has positive influence on performance expectancy, and perceived trust has significant negative influence on perceived risk. Suggestions are made concerning how to develop online pharmacies and future research directions are discussed.

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    Cited By

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    • (2024)A Bibliometric Analysis of the Use of Technology for the Marketing of Online Pharmacies2024 Sixth International Conference on Computational Intelligence and Communication Technologies (CCICT)10.1109/CCICT62777.2024.00069(384-389)Online publication date: 19-Apr-2024
    • (2024)Determinants of e-pharmacy adoption and the mediating role of social influence among young usersJournal of Humanities and Applied Social Sciences10.1108/JHASS-12-2023-0164Online publication date: 12-Mar-2024
    • (2023)Implementation of E-pharmacy in India – Facilitators, barriers, and its potential impact on cost, quality, and access to medicines: A scoping review (Preprint)Online Journal of Public Health Informatics10.2196/51080Online publication date: 22-Jul-2023
    • Show More Cited By

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      Published In

      cover image ACM Other conferences
      ICEC '16: Proceedings of the 18th Annual International Conference on Electronic Commerce: e-Commerce in Smart connected World
      August 2016
      311 pages
      ISBN:9781450342223
      DOI:10.1145/2971603
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Sponsors

      • BigBang Angels: BigBang Angels
      • Benple: Benple
      • Women's News Inc.: Women's News Inc.
      • FKII: The Federation of Korean Infomation Industries
      • Korea Internet Corporations Association: Korea Internet Corporations Association
      • KOFST: Korean Federation of Science and Technology Societies
      • NIA: National Information Society Agency, Republic of Korea
      • HAREX: HAREX InfoTech Inc.
      • Haitai: Haitai Confectionery & Foods Co., Ltd.
      • KTO: Korea Tourism Organization
      • G-MICE Bureau: Gyeonggi MICE Bureau
      • IT Daily: ITMG Corp.
      • Suwon City: Suwon City
      • ALLWIN: ALLWIN
      • DIPA: Digital Industry Promotion Agency of Yongin City
      • Tech M: Moneytoday Network Inc.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 17 August 2016

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      Author Tags

      1. UTAUT
      2. acceptance intention
      3. online pharmacies
      4. perceived of risk
      5. perceived of trust

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      • Research-article

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      ICEC '16
      Sponsor:
      • BigBang Angels
      • Benple
      • Women's News Inc.
      • FKII
      • Korea Internet Corporations Association
      • KOFST
      • NIA
      • HAREX
      • Haitai
      • KTO
      • G-MICE Bureau
      • IT Daily
      • Suwon City
      • ALLWIN
      • DIPA
      • Tech M
      ICEC '16: International Conference on Electronic Commerce 2016
      August 17 - 19, 2016
      Suwon, Republic of Korea

      Acceptance Rates

      ICEC '16 Paper Acceptance Rate 44 of 55 submissions, 80%;
      Overall Acceptance Rate 150 of 244 submissions, 61%

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      Cited By

      View all
      • (2024)A Bibliometric Analysis of the Use of Technology for the Marketing of Online Pharmacies2024 Sixth International Conference on Computational Intelligence and Communication Technologies (CCICT)10.1109/CCICT62777.2024.00069(384-389)Online publication date: 19-Apr-2024
      • (2024)Determinants of e-pharmacy adoption and the mediating role of social influence among young usersJournal of Humanities and Applied Social Sciences10.1108/JHASS-12-2023-0164Online publication date: 12-Mar-2024
      • (2023)Implementation of E-pharmacy in India – Facilitators, barriers, and its potential impact on cost, quality, and access to medicines: A scoping review (Preprint)Online Journal of Public Health Informatics10.2196/51080Online publication date: 22-Jul-2023
      • (2023)Risk, Trust, and Emotion in Online Pharmacy Medication Purchases: a Multimethod Approach incorporating Customer Self-reports, Facial Expressions, and Neural Activations (Preprint)JMIR Formative Research10.2196/48850Online publication date: 9-May-2023
      • (2023)Understanding the Determinants of Adoption of Healthcare Information TechnologyComputational Intelligence in Data Science10.1007/978-3-031-38296-3_14(178-189)Online publication date: 22-Jul-2023
      • (2022)Factors Influencing the Adaption of Online Pharmacy in Oman: Pilot Study2022 International Electronics Symposium (IES)10.1109/IES55876.2022.9888628(691-697)Online publication date: 9-Aug-2022
      • (2022)Understanding the determinants of ePharmacy services: the moderating effect of technology discomfortThe Bottom Line10.1108/BL-03-2022-004535:2/3(90-114)Online publication date: 28-Jun-2022
      • (2021)Drug Shortage: Causes, Impact, and Mitigation StrategiesFrontiers in Pharmacology10.3389/fphar.2021.69342612Online publication date: 9-Jul-2021
      • (2020)Understanding the determinants of online pharmacy adoption: a two-staged SEM-neural network analysis approachJournal of Science and Technology Policy Management10.1108/JSTPM-07-2020-0108ahead-of-print:ahead-of-printOnline publication date: 18-Nov-2020
      • (2018)The Role of Risk and Quality in Establishing Perceived Value Affecting the Intention to Book a Tour Package Through an Open Trip Marketplace Site2018 International Conference on Advanced Computer Science and Information Systems (ICACSIS)10.1109/ICACSIS.2018.8618259(75-80)Online publication date: Oct-2018

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