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Comparing Tactile, Auditory, and Visual Assembly Error-Feedback for Workers with Cognitive Impairments

Published: 23 October 2016 Publication History

Abstract

More and more industrial manufacturing companies are outsourcing assembly tasks to sheltered work organizations where cognitively impaired workers are employed. To facilitate these assembly tasks assistive systems have been introduced to provide cognitive assistance. While previous work found that these assistive systems have a great impact on the workers' performance in giving assembly instructions, these systems are further capable of detecting errors and notifying the worker of an assembly error. However, the topic of how assembly errors are presented to cognitively impaired workers has not been analyzed scientifically. In this paper, we close this gap by comparing tactile, auditory, and visual error feedback in a user study with 16 cognitively impaired workers. The results reveal that visual error feedback leads to a significantly faster assembly time compared to tactile error feedback. Further, we discuss design implications for providing error feedback for workers with cognitive impairments.

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  • (2024)Lack of verified Inclusive Technology for Workers with disabilities in industry 4.0: a systematic reviewInternational Journal of Sustainable Engineering10.1080/19397038.2024.232871117:1(190-210)Online publication date: 14-Mar-2024
  • (2023)Smart and Sustainable Human-Centred Workstations for Operators with Disability in the Age of Industry 5.0: A Systematic ReviewSustainability10.3390/su1601028116:1(281)Online publication date: 28-Dec-2023
  • (2023)Context-Aware Robotic Assistive System: Robotic Pointing Gesture-Based Assistance for People with Disabilities in Sheltered WorkshopsRobotics10.3390/robotics1205013212:5(132)Online publication date: 27-Sep-2023
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  1. Comparing Tactile, Auditory, and Visual Assembly Error-Feedback for Workers with Cognitive Impairments

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      cover image ACM Conferences
      ASSETS '16: Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility
      October 2016
      362 pages
      ISBN:9781450341240
      DOI:10.1145/2982142
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 23 October 2016

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      Author Tags

      1. assistive systems
      2. augmented reality
      3. cognitively impaired workers
      4. error feedback
      5. multimodal interfaces

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      ASSETS '16 Paper Acceptance Rate 24 of 95 submissions, 25%;
      Overall Acceptance Rate 436 of 1,556 submissions, 28%

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      View all
      • (2024)Lack of verified Inclusive Technology for Workers with disabilities in industry 4.0: a systematic reviewInternational Journal of Sustainable Engineering10.1080/19397038.2024.232871117:1(190-210)Online publication date: 14-Mar-2024
      • (2023)Smart and Sustainable Human-Centred Workstations for Operators with Disability in the Age of Industry 5.0: A Systematic ReviewSustainability10.3390/su1601028116:1(281)Online publication date: 28-Dec-2023
      • (2023)Context-Aware Robotic Assistive System: Robotic Pointing Gesture-Based Assistance for People with Disabilities in Sheltered WorkshopsRobotics10.3390/robotics1205013212:5(132)Online publication date: 27-Sep-2023
      • (2023)Ability + Motivation: Understanding Factors that Influence People with Cognitive Disabilities in Regularly Practicing Daily ActivitiesProceedings of the 20th International Web for All Conference10.1145/3587281.3587295(122-133)Online publication date: 30-Apr-2023
      • (2023)From lab to industry: lessons learned from the evaluation of augmented and virtual reality use cases in the Austrian manufacturing industryProduction & Manufacturing Research10.1080/21693277.2023.228634511:1Online publication date: 27-Nov-2023
      • (2022)Engagement, not Dependence: Ethically Designing Assistive Systems for Users with Cognitive ImpairmentsNordic Human-Computer Interaction Conference10.1145/3546155.3546662(1-13)Online publication date: 8-Oct-2022
      • (2022)PARTAS: A Personalizable Augmented Reality Based Task Adaption System for Workers with Cognitive DisabilitiesProceedings of the 15th International Conference on PErvasive Technologies Related to Assistive Environments10.1145/3529190.3529208(159-168)Online publication date: 29-Jun-2022
      • (2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
      • (2022)Ready for Industrial Use? A User Study of Spatial Augmented Reality in Industrial Assembly2022 IEEE International Symposium on Mixed and Augmented Reality Adjunct (ISMAR-Adjunct)10.1109/ISMAR-Adjunct57072.2022.00022(60-65)Online publication date: Oct-2022
      • (2022)Promoting Inclusive Work with Digital Assistance Systems: Experiences of Cognitively Disabled Workers with In-Situ Assembly Support2022 IEEE Global Humanitarian Technology Conference (GHTC)10.1109/GHTC55712.2022.9910994(377-384)Online publication date: 8-Sep-2022
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