research-article

The Value of Experience-Centred Design Approaches in Dementia Research Contexts

Authors:

Kellie Morrissey,

Nadia PantidiAuthors Info & Claims

CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

Pages 1326 - 1338

https://doi.org/10.1145/3025453.3025527

Published: 02 May 2017 Publication History

Abstract

Experience-Centred Design (ECD) has been applied in numerous HCI projects to call attention to the particular and dialogical nature of people's experiences with technology. In this paper, we report on ECD within the context of publicly-funded, long-stay residential dementia care, where the approach helped to highlight aspects of participants' felt experience, and informed sensitive and meaningful design responses. This study contributes an extended understanding of the quality of experience and the means of making sense in dementia, as well as unpicking the potential of ECD to support enriched experience and contextual meaning-making for people with dementia. Finally, we delineate what it is about Experience-Centred Design that differentiates the approach from other often-used approaches in designing in dementia contexts: 1) explorative thinking, 2) working within 'cuttings-out of time and space', 3) careful yet expressive methodology and documentation, and 4) working together to imagine futures. We end with considerations of how the contributions of this research may extend to other experience-centred projects in challenging settings.

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Cited By

Vidas DCarrasco RKelly RWaycott JTamplin JMcMahon KFlynn LStretton-Smith PSousa TBaker F(2024)Everyday Uses of Music Listening and Music Technologies by Caregivers and People With Dementia: Survey and Focus Group StudyJournal of Medical Internet Research10.2196/5418626(e54186)Online publication date: 27-Aug-2024
https://doi.org/10.2196/54186
Collingham HWallace JCrawshaw PHunt L(2024)Mariana's Song: Materializing Personhood through Non-Linear Multisensory Experiences Designed for People Living with Advanced DementiaProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660724(819-843)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660724
Ruitenburg YLee MIJsselsteijn WMarkopoulos P(2024)Seeking Truth, Comfort, and Connection: How Conversational User Interfaces can help Couples with Dementia Manage Reality DisjunctionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665547(1-15)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665547
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Index Terms

The Value of Experience-Centred Design Approaches in Dementia Research Contexts
1. Human-centered computing

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cover image ACM Conferences

CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

May 2017

7138 pages

ISBN:9781450346559

DOI:10.1145/3025453

General Chairs:
Gloria Mark
University of California Irvine
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Susan Fussell
Cornell University
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Program Chairs:
Cliff Lampe
University of Michigan
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m.c. schraefel
University of Southampton
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Juan Pablo Hourcade
University of Iowa
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Caroline Appert
Université Paris-Sud
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Daniel Wigdor
University of Toronto

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Cited By

Vidas DCarrasco RKelly RWaycott JTamplin JMcMahon KFlynn LStretton-Smith PSousa TBaker F(2024)Everyday Uses of Music Listening and Music Technologies by Caregivers and People With Dementia: Survey and Focus Group StudyJournal of Medical Internet Research10.2196/5418626(e54186)Online publication date: 27-Aug-2024
https://doi.org/10.2196/54186
Collingham HWallace JCrawshaw PHunt L(2024)Mariana's Song: Materializing Personhood through Non-Linear Multisensory Experiences Designed for People Living with Advanced DementiaProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660724(819-843)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660724
Ruitenburg YLee MIJsselsteijn WMarkopoulos P(2024)Seeking Truth, Comfort, and Connection: How Conversational User Interfaces can help Couples with Dementia Manage Reality DisjunctionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665547(1-15)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665547
Houben MLee MFoley SMorrissey KBrankaert R(2024)HCI Research in Sensitive Settings: Learning Researcher Reflexivity, Ethical Conduct and Empathy in Participatory Design ApproachesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636280(1-4)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3636280
Houben MBrankaert RGosen Mvan Overloop VIJsselsteijn W(2024)Design Opportunities for Care Transitions in Dementia: Understanding Informal Caregivers’ Experiences Through a Practice-Informed ApproachProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642556(1-13)Online publication date: 11-May-2024
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Wan QFeng XBei YGao ZLu Z(2024)Metamorpheus: Interactive, Affective, and Creative Dream Narration Through Metaphorical Visual StorytellingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642410(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642410
Vidas DThompson ZKelly RWaycott JTamplin JVieira Sousa TKulik LLampit ALautenschlager NBaker F(2024)Family Caregiver Experiences of Using a Mobile App for Music-based Training to Support Dementia CareProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642308(1-16)Online publication date: 11-May-2024
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Pratt GJohnston CJohnson K(2023)Robots and care of the ageing self: An emerging economy of lonelinessEnvironment and Planning A: Economy and Space10.1177/0308518X23117219955:8(2051-2066)Online publication date: 18-Jul-2023
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Afuro Egbe DBrereton MPloderer B(2023)Using Online Discussions to Understand Challenges and Design Opportunities in Dementia CareProceedings of the 35th Australian Computer-Human Interaction Conference10.1145/3638380.3638394(211-220)Online publication date: 2-Dec-2023
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Czech E(2023)Applying Technology in a Hybrid-Fashion to Create Dementia-Inclusive Community SpacesACM SIGACCESS Accessibility and Computing10.1145/3584732.3584733(1-1)Online publication date: 15-Feb-2023
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