research-article

Bot Personas as Off-The-Shelf Users

Author:

Bert VandenbergheAuthors Info & Claims

CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

Pages 782 - 789

https://doi.org/10.1145/3027063.3052767

Published: 06 May 2017 Publication History

Abstract

This alt.chi paper proposes the concept of bot personas. These interactive personas act as off-the-shelf users, as they allow design teams to interact with rich user data throughout the design process. Bot personas, as always-on participants, hold several opportunities to address some practical and ethical challenges of involving real-human-users. Therefore, bot personas could be a refreshing technological approach to lower the barriers of involving users, and thus bridge labor intensive academic practices and the realities of a corporate context.

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Cited By

Amer jid Almahri FBell DGulzar Z(2024)Chatbot Technology Use and Acceptance Using Educational PersonasInformatics10.3390/informatics1102003811:2(38)Online publication date: 3-Jun-2024
https://doi.org/10.3390/informatics11020038
Lee SLaw MHoffman G(2024)When and How to Use AI in the Design Process? Implications for Human-AI Design CollaborationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2353451(1-16)Online publication date: 22-May-2024
https://doi.org/10.1080/10447318.2024.2353451
Qiu SGadiraju UBozzon A(2020)Estimating Conversational Styles in Conversational Microtask CrowdsourcingProceedings of the ACM on Human-Computer Interaction10.1145/33928374:CSCW1(1-23)Online publication date: 29-May-2020
https://dl.acm.org/doi/10.1145/3392837
Show More Cited By

Index Terms

Bot Personas as Off-The-Shelf Users
1. Human-centered computing

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cover image ACM Conferences

CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

May 2017

3954 pages

ISBN:9781450346566

DOI:10.1145/3027063

General Chairs:
Gloria Mark
University of California Irvine
,
Susan Fussell
Cornell University
,
Program Chairs:
Cliff Lampe
University of Michigan
,
m.c. schraefel
University of Southampton
,
Juan Pablo Hourcade
University of Iowa
,
Caroline Appert
Université Paris-Sud
,
Daniel Wigdor
University of Toronto

Copyright © 2017 ACM.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 06 May 2017

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CHI '17

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SIGCHI

CHI '17: CHI Conference on Human Factors in Computing Systems

May 6 - 11, 2017

Colorado, Denver, USA

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CHI EA '17 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

Amer jid Almahri FBell DGulzar Z(2024)Chatbot Technology Use and Acceptance Using Educational PersonasInformatics10.3390/informatics1102003811:2(38)Online publication date: 3-Jun-2024
https://doi.org/10.3390/informatics11020038
Lee SLaw MHoffman G(2024)When and How to Use AI in the Design Process? Implications for Human-AI Design CollaborationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2353451(1-16)Online publication date: 22-May-2024
https://doi.org/10.1080/10447318.2024.2353451
Qiu SGadiraju UBozzon A(2020)Estimating Conversational Styles in Conversational Microtask CrowdsourcingProceedings of the ACM on Human-Computer Interaction10.1145/33928374:CSCW1(1-23)Online publication date: 29-May-2020
https://dl.acm.org/doi/10.1145/3392837
Edwards ESum CBranham SBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Three Tensions Between Personas and Complex Disability IdentitiesExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3382931(1-9)Online publication date: 25-Apr-2020
https://dl.acm.org/doi/10.1145/3334480.3382931
Qiu SGadiraju UBozzon ABernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Improving Worker Engagement Through Conversational Microtask CrowdsourcingProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376403(1-12)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376403
Yang XAurisicchio MBaxter WBrewster SFitzpatrick GCox AKostakos V(2019)Understanding Affective Experiences with Conversational AgentsProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300772(1-12)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300772
Atiyah AJusoh SAlmajali S(2018)An Efficient Search for Context-Based Chatbots2018 8th International Conference on Computer Science and Information Technology (CSIT)10.1109/CSIT.2018.8486187(125-130)Online publication date: Jul-2018
https://doi.org/10.1109/CSIT.2018.8486187

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