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Optimizing the Effectiveness of Incentivized Social Sharing

Published: 31 July 2017 Publication History

Abstract

Social media has become an important tool for companies interested in increasing the reach of their products and services. Some companies even offer monetary incentives to customers for recommending products to their social circles. However, the effectiveness of such incentives is often hard to optimize due to the large space of incentive parameters and the inherent tradeoff between the incentive attractiveness for the customer and the return on investment for the company. To address this problem, we propose a novel graph evolution model, Me+N model, which provides flexibility in exploring the effect of different incentive parameters on company's profits by capturing the probabilistic nature of customer behavior over time. We look at a specific family of incentives in which customers get a reward if they convince a certain number of friends to purchase a given product. Our analysis shows that simple monetary incentives can be surprisingly effective in social media strategies.

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  1. Optimizing the Effectiveness of Incentivized Social Sharing

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    cover image ACM Conferences
    ASONAM '17: Proceedings of the 2017 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining 2017
    July 2017
    698 pages
    ISBN:9781450349932
    DOI:10.1145/3110025
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 31 July 2017

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