research-article

Public Access

Informating Crisis: Expanding Critical Perspectives in Crisis Informatics

Authors:

Leysia PalenAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 2, Issue CSCW

Article No.: 162, Pages 1 - 22

https://doi.org/10.1145/3274431

Published: 01 November 2018 Publication History

Abstract

Over the past 20 years, the practices of crisis preparedness, response, and recovery have become increasingly dependent on information and communication technology (ICT) to accomplish their work. More recently, crisis informatics has developed an analysis of these phenomena from social and computational perspectives. To further to assess the consequences and opportunities of technological developments in the field, we re-interpret the concept of informating, first developed by Zuboff to describe the impacts of technological changes on the workplace during the 1980s. We draw on four contemporary examples of how ICT is changing the way we conceive of and respond to natural hazards to offer a new reading of the concept of informating in the growing field of crisis informatics. We then argue that this concept suggests the adoption of a more critical agenda for crisis informatics research to better respond to contemporary challenges presented by climate change and natural hazards.

References

[1]

Agamben, G., 2009. "What is an apparatus?" and other essays. Stanford University Press.

[2]

Akrich, M., 1992. The De-Scription of Technical Objects in Bijker and Law (eds.) Shaping Technology/Building Society: Studies in Sociotechnical Change.

[3]

Anderson, T.J., Kogan, M., Bica, M., Palen, L., Anderson, K.M., Morss, R., Demuth, J., Lazrus, H., Wilhelmi, O. and Henderson, J., 2016. Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives. In ISCRAM.

[4]

Anderson, J., Soden, R., Keegan, B., Palen, L. and Anderson, K.M., 2018. The Crowd is the Territory: Assessing Quality in Peer-Produced Spatial Data During Disasters. International Journal of Human--Computer Interaction, 34(4), pp.295--310.

[5]

Arnstein, S.R., 1969. A ladder of citizen participation. Journal of the American Institute of planners, 35(4), pp.216--224.

[6]

Barad, K., 2007. Meeting the universe halfway: Quantum physics and the entanglement of matter and meaning. Duke University Press.

[7]

Bardzell, J. and Bardzell, S., 2015. The user reconfigured: on subjectivities of information. In Proceedings of The Fifth Decennial Aarhus Conference on Critical Alternatives (pp. 133--144). Aarhus University Press.

Digital Library

[8]

Bardzell, S., Bardzell, J., Forlizzi, J., Zimmerman, J. and Antanitis, J., 2012, June. Critical design and critical theory: the challenge of designing for provocation. In Proceedings of the Designing Interactive Systems Conference (pp. 288--297). ACM.

Digital Library

[9]

Barthes, R., 2009. The grain of the voice: Interviews 1962--1980. Northwestern University Press.

[10]

Beck, U., 1992. Risk society: Towards a new modernity (Vol. 17). Sage.

[11]

Bennike, R.B., 2017. Aftershock: Reflections on the Politics of Reconstruction in Northern Gorkha. HIMALAYA, the Journal of the Association for Nepal and Himalayan Studies, 37(2), p.9.

[12]

Bødker, S., 1993, August. Historical analysis and conflicting perspectives-contextualizing HCI. In International Conference on Human-Computer Interaction (pp. 1--10). Springer, Berlin, Heidelberg.

Digital Library

[13]

Bødker, S., 2006, October. When second wave HCI meets third wave challenges. In Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles (pp. 1--8). ACM.

Digital Library

[14]

Boschi, E., Gasperini, P. and Mulargia, F., 1995. Forecasting where larger crustal earthquakes are likely to occur in Italy in the near future. Bulletin of the Seismological Society of America, 85(5), pp.1475--1482.

[15]

Bowker, G.C. and Star, S.L., 2000. Sorting things out: Classification and its consequences. MIT press.

Digital Library

[16]

Boyd, W., 2012. Genealogies of Risk: Searching for Safety, 1930s-1970s. Ecology LQ, 39, p.895.

[17]

Brown, B., 2008. From smart to ordinary. In HCI remixed. MIT Press Cambridge, MA.

[18]

Bryan, J., 2011. Walking the line: Participatory mapping, indigenous rights, and neoliberalism. Geoforum, 42(1), pp.40--50.

[19]

Budhathoki, N.R. and Haythornthwaite, C., 2013. Motivation for open collaboration: Crowd and community models and the case of OpenStreetMap. American Behavioral Scientist, 57(5), pp.548--575.

[20]

Burns, R., 2014. Moments of closure in the knowledge politics of digital humanitarianism. Geoforum, 53, pp.51--62.

[21]

Castillo, C. (2016). Big Crisis Data: Social Media in Disasters and Time-Critical Situations. New York, NY, USA: Cambridge University Press.

Digital Library

[22]

Chambers, R., 1997. Whose reality counts?: putting the first last. Intermediate Technology Publications Ltd (ITP).

[23]

Cohn, M.L., 2016, February. Convivial Decay: Entangled Lifetimes in a Geriatric Infrastructure. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (pp. 1511--1523). ACM.

Digital Library

[24]

Coen, D.R., 2012. The earthquake observers: disaster science from Lisbon to Richter. University of Chicago Press.

[25]

Crawford, K. and Finn, M., 2015. The limits of crisis data: analytical and ethical challenges of using social and mobile data to understand disasters. GeoJournal, 80(4), pp.491--502.

[26]

Dailey, D. and Starbird, K., 2016. Addressing the Information Needs of Crisis-Affected Communities: The Interplay of Legacy Media and Social Media in a Rural Disaster. In The Communication Crisis in America, And How to Fix It (pp. 285--303). Palgrave Macmillan, New York.

[27]

Dalton, C. and Thatcher, J. 2014. What does a critical data studies look like, and why do we care? Seven points for a critical approach to 'big data'. Space and Society Open Site.

[28]

Dantec, C.A.L. and DiSalvo, C., 2013. Infrastructuring and the formation of publics in participatory design. Social Studies of Science, 43(2), pp.241--264.

[29]

Day, R.E., 2008. The modern invention of information: Discourse, history, and power. SIU Press.

[30]

Deleuze, G., 1992. What is a dispositif. Michel Foucault: Philosopher, pp.159--168.

[31]

Denef, S., Bayerl, P.S. and Kaptein, N.A., 2013, April. Social media and the police: tweeting practices of british police forces during the August 2011 riots. In proceedings of the SIGCHI conference on human factors in computing systems (pp. 3471--3480). ACM.

Digital Library

[32]

DeVasto, D., 2016. Being Expert: L'Aquila and Issues of Inclusion in Science-Policy Decision Making. Social Epistemology, 30(4), pp.372--397.

[33]

DiSalvo, C., 2012. Adversarial design. The MIT Press.

Digital Library

[34]

Donovan, A. and Oppenheimer, C., 2015. Resilient science: The civic epistemology of disaster risk reduction. Science and Public Policy, 43(3), pp.363--374.

[35]

Dourish, P., 2001. Where the action is. Cambridge: MIT press.

[36]

Dourish, P., 2017. The stuff of bits: an essay on the materialities of information. MIT Press.

Digital Library

[37]

Dourish, P. and Mazmanian, M., 2011, June. Media as material: Information representations as material foundations for organizational practice. In Third international symposium on process organization studies (p. 92).

[38]

Dynes, R.R., 1999. The dialogue between Voltaire and Rousseau on the Lisbon earthquake: The emergence of a social science view.

[39]

Ewold, F., 1991. Insurance and risk. The Foucault Effect: Studies in Governmentality. Edited by Graham Burchell, Colin Gordon and Peter Miller. Chicago: University of Chicago Press.

[40]

Fassin, D., 2011. Humanitarian reason: a moral history of the present. Univ of California Press.

[41]

Finn, M. and Oreglia, E., 2016, February. A fundamentally confused document: Situation reports and the work of producing humanitarian information. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (pp. 1349--1362). ACM.

Digital Library

[42]

Fortun, K., 2004. From Bhopal to the informating of environmentalism: Risk communication in historical perspective. Osiris, 19, pp.283--296.

[43]

Fortun, K., 2012. Biopolitics and the informating of environmentalism. Lively capital, pp.306--328.

[44]

Foucault, M., 1980. Power/knowledge: Selected interviews and other writings, 1972--1977. Pantheon.

[45]

Fritz CE, Mathewson JH. Convergence behavior in disasters: a problem in social control. Disaster Study No. 9, Publication No. 476. Washington, DC: Committee on Disaster Studies, National Academy of Sciences, National Research Council; 1956.

[46]

Gibson-Graham, J.K., 2006. A postcapitalist politics. U of Minnesota Press.

[47]

Gitelman, L. ed., 2013. Raw data is an oxymoron. MIT Press.

[48]

Government of Nepal. 2015. Nepal Earthquake 2015 Post Disaster Needs Assessment -- Vol. A: Key Findings. Kathmandu, Nepal.

[49]

Government of Nepal. 2015. Nepal Earthquake 2015 Post Disaster Needs Assessment -- Vol. B: Sector Reports. Kathmandu, Nepal.

[50]

Hacking, I., 2001. An introduction to probability and inductive logic. Cambridge university press.

[51]

Hagar, C., & Haythornthwaite, C. (2005). Crisis, Farming & Community. The Journal of Community Informatics, 1(3), 41--52.

[52]

Haklay, M., 2010. How good is volunteered geographical information? A comparative study of OpenStreetMap and Ordnance Survey datasets. Environment and planning B: Planning and design, 37(4), pp.682--703.

[53]

Haklay, M., 2013. Neogeography and the delusion of democratisation. Environment and Planning A, 45(1), pp.55--69.

[54]

Hasian Jr, M., Paliewicz, N.S. and Gehl, R.W., 2014. Earthquake Controversies, the L'Aquila Trials, and the Argumentative Struggles for both Cultural and Scientific Power. Canadian Journal of Communication, 39(4), p.557.

[55]

Hughes, A.L., St Denis, L.A., Palen, L. and Anderson, K.M., 2014, April. Online public communications by police & fire services during the 2012 Hurricane Sandy. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 1505--1514). ACM.

Digital Library

[56]

Hughes, A.L. and Shah, R., 2016, November. Designing an application for social media needs in emergency public information work. In Proceedings of the 19th International Conference on Supporting Group Work (pp. 399--408). ACM.

Digital Library

[57]

International Federation of the Red Cross. 2016. World Disasters Report 2016 - Resilience: saving lives today, investing for tomorrow. IFRC, Geneva.

[58]

Jackson, S.J. and Kang, L., 2014, April. Breakdown, obsolescence and reuse: HCI and the art of repair. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 449--458). ACM.

Digital Library

[59]

Juskalian, R. 2018. Inside the Jordan refugee camp that runs on blockchain. MIT Technology Review. April 12.

[60]

Katz, J.M., 2013. The big truck that went by: how the world came to save Haiti and left behind a disaster. Macmillan.

[61]

Kaziunas, E., Ackerman, M.S., Lindtner, S. and Lee, J.M., 2017. Caring through Data: Attending to the Social and Emotional Experiences of Health Datafication. In CSCW (pp. 2260--2272).

Digital Library

[62]

Kitchin, R. and Lauriault, T.P., 2014. Towards critical data studies: Charting and unpacking data assemblages and their work.

[63]

Klein, N., 2007. The shock doctrine: The rise of disaster capitalism. Macmillan.

[64]

Kling, R. 2006. Learning About Information Technologies and Social Change: The Contribution of Social Informatics, The Information Society, 16:3, 217--232,

[65]

Knowles, S.G., 2012. The disaster experts: mastering risk in modern America. University of Pennsylvania Press.

[66]

Knowles, S., 2014. Engineering Risk and Disaster: Disaster-STS and the American History of Technology. Engineering Studies, 6(3), pp.227--248.

[67]

Kogan, M. and Palen, L., 2018, April. Conversations in the Eye of the Storm: At-Scale Features of Conversational Structure in a High-Tempo, High-Stakes Microblogging Environment. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (p. 84). ACM.

Digital Library

[68]

Korn, M. and Voida, A., 2015, August. Creating friction: infrastructuring civic engagement in everyday life. In Proceedings of The Fifth Decennial Aarhus Conference on Critical Alternatives (pp. 145--156). Aarhus University Press.

Digital Library

[69]

Kuutti, K. and Bannon, L.J., 2014, April. The turn to practice in HCI: towards a research agenda. In Proceedings of the 32nd annual ACM conference on Human factors in computing systems (pp. 3543--3552). ACM.

Digital Library

[70]

Lallemant, D., Soden, R., Rubinyi, S., Loos, S., Barns, K. and Bhattacharjee, G., 2017. Post-disaster damage assessments as catalysts for recovery: A look at assessments conducted in the wake of the 2015 Gorkha, Nepal, earthquake. Earthquake Spectra, 33(S1), pp.S435-S451.

[71]

Latonero, M., & Shklovski, I. 2011. Emergency Management, Twitter, and Social Media Evangelism. International Journal of Information Systems for Crisis Response and Management, 3(4), 1--16.

[72]

Latour, B., 1987. Science in action: How to follow scientists and engineers through society. Harvard university press.

[73]

Latour, B., 2004. Why has critique run out of steam? From matters of fact to matters of concern. Critical inquiry, 30(2), pp.225--248.

[74]

Latour, B. and Woolgar, S., 1979. Laboratory life: The social construction of scientific facts. Beverly Hills.

[75]

Leavitt, A. and Clark, J.A., 2014, April. Upvoting hurricane Sandy: event-based news production processes on a social news site. In Proceedings of the SIGCHI conference on human factors in computing systems (pp. 1495--1504). ACM.

Digital Library

[76]

Li, T.M., 2007. The will to improve: Governmentality, development, and the practice of politics. Duke University Press.

[77]

Liboiron, M., 2015. Disaster Data, Data Activism: Grassroots Responses to Representing Superstorm Sandy. In Extreme weather and global media (pp. 152--170). Routledge.

[78]

Light, A., Shklovski, I. and Powell, A., 2017, May. Design for existential crisis. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 722--734). ACM.

Digital Library

[79]

Lupton, D. ed., 1999. Risk and sociocultural theory: New directions and perspectives. Cambridge University Press.

[80]

Mark, G., Bagdouri, M., Palen, L., Martin, J., Al-Ani, B. and Anderson, K., 2012, February. Blogs as a collective war diary. In Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work (pp. 37--46). ACM.

Digital Library

[81]

Martin Y, Li Z, Cutter SL, 2017. Leveraging Twitter to gauge evacuation compliance: Spatiotemporal analysis of Hurricane Matthew. PLoS ONE 12(7): e0181701. https://doi.

[82]

org/10.1371/journal.pone.0181701

[83]

Meier, P., & Brodock, K. (2008). Crisis Mapping Kenya's Election Violence: Comparing Mainstream News, Citizen Journalism and Ushahidi (Harvard Humanitarian Initiative). Boston, MA: Harvard University. Retrieved March 26, 2017.

[84]

Meier, P., 2015. Digital humanitarians: how big data is changing the face of humanitarian response. Routledge.

Digital Library

[85]

Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443--1452). New York, NY, USA: ACM.

Digital Library

[86]

Norris, W., 2017. Digital humanitarians: citizen journalists on the virtual front line of natural and human-caused disasters. Journalism Practice, 11(2--3), pp.213--228.

[87]

Norris, W. and Voida, S. (2017) Temporality in Crisis Informatics: Representations of time in digital humanitarian systems. CHI 2017 Symposium on HCI Across Borders, Denver, CO, USA, May 6--7, 2017.

[88]

Palen, L., Vieweg, S., Sutton, J., Liu, S.B. and Hughes, A., 2009. Crisis in a networked world: Features of computer-mediated communication in the April 16, 2007, Virginia Tech event. Social Science Computer Review, 27(4), pp.467--480.

Digital Library

[89]

Palen, L., Anderson, K.M., Mark, G., Martin, J., Sicker, D., Palmer, M. and Grunwald, D., 2010, April. A vision for technology-mediated support for public participation & assistance in mass emergencies & disasters. In Proceedings of the 2010 ACM-BCS visions of computer science conference(p. 8). British Computer Society.

Digital Library

[90]

Palen, L., Soden, R., Anderson, T.J. and Barrenechea, M., 2015, April. Success & scale in a dataproducing organization: The socio-technical evolution of OpenStreetMap in response to humanitarian events. In Proceedings of the 33rd annual ACM conference on human factors in computing systems (pp. 4113--4122). ACM.

Digital Library

[91]

Palen, L. and Anderson, K.M., 2016. Crisis informatics-New data for extraordinary times. Science, 353(6296), pp.224--225.

[92]

Palen, L. and Hughes, A.L. 2018. Social Media in Disaster Communication. In Handbook of Disaster Research (2nd ed.), Havidán Rodríguez, Joseph E. Trainor, William Donner and Antonio Paniagua Guzman (eds.). Springer.

[93]

Peluso, N.L., 1995. Whose woods are these? Counter-mapping forest territories in Kalimantan, Indonesia. Antipode, 27(4), pp.383--406.

[94]

Philip, K., Irani, L. and Dourish, P., 2012. Postcolonial computing: A tactical survey. Science, Technology, & Human Values, 37(1), pp.3--29.

[95]

Pierce, J., Sengers, P., Hirsch, T., Jenkins, T., Gaver, W. and DiSalvo, C., 2015, April. Expanding and refining design and criticality in HCI. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 2083--2092). ACM.

Digital Library

[96]

Pine, K.H. and Liboiron, M., 2015, April. The politics of measurement and action. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 3147--3156). ACM.

Digital Library

[97]

Quarantelli, E.L. ed., 2005. What is a disaster?: a dozen perspectives on the question. Routledge.

[98]

Randall, D., Rohde, M., Schmidt, K., and Wulf, V., 2018. Socio-Informatics-Practice Makes Perfect? In Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K., & Stevens, G. (Eds.). Socio-Informatics. Oxford University Press, p. 1--20.

[99]

Redfield, P., 2013. Life in crisis: The ethical journey of doctors without borders. Univ of California Press.

[100]

Redfield, P., 2016. Fluid technologies: The Bush Pump, the LifeStraw® and microworlds of humanitarian design. Social studies of science, 46(2), pp.159--183.

[101]

Reuter, C. and Kaufhold, M.A., 2018. Fifteen years of social media in emergencies: a retrospective review and future directions for crisis informatics. Journal of Contingencies and Crisis Management, 26(1), pp.41--57.

[102]

Ribes, D. and Finholt, T.A., 2009. The long now of technology infrastructure: articulating tensions in development. Journal of the Association for Information Systems, 10(5), p.375.

[103]

Rose, N., 1999. Powers of freedom: Reframing political thought. Cambridge university press.

[104]

Scott, J.C., 1998. Seeing like a state: How certain schemes to improve the human condition have failed. Yale University Press.

[105]

Schuller, M., 2016. Humanitarian aftershocks in Haiti. Rutgers University Press.

[106]

Schmidt, K., 2018. "Practice Theory": A Critique. In Socio-informatics (pp. 105--137). Oxford University Press.

[107]

Semaan, B. and Mark, G., 2011. Technology-mediated social arrangements to resolve breakdowns in infrastructure during ongoing disruption. ACM Transactions on Computer-Human Interaction (TOCHI), 18(4), p.21.

Digital Library

[108]

Shelton, T., Poorthuis, A., Graham, M. and Zook, M., 2014. Mapping the data shadows of Hurricane Sandy: Uncovering the sociospatial dimensions of 'big data'. Geoforum, 52, pp.167--179.

[109]

Silberman, M., Nathan, L., Knowles, B., Bendor, R., Clear, A., Håkansson, M., Dillahunt, T. and Mankoff, J., 2014. Next steps for sustainable HCI. interactions, 21(5), pp.66--69.

Digital Library

[110]

Soden, R. and Lord, A., 2018. Mapping silences, reconfiguring loss: Practices of damage assessment & repair in post-earthquake Nepal. In Proc of CSCW. ACM.

Digital Library

[111]

Soden, R. and Palen, L., 2014. From crowdsourced mapping to community mapping: The postearthquake work of OpenStreetMap Haiti. In COOP 2014-Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27--30 May 2014, Nice (France) (pp. 311--326). Springer, Cham.

[112]

Soden, R. and Palen, L., 2016, May. Infrastructure in the wild: What mapping in post-earthquake Nepal reveals about infrastructural emergence. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 2796--2807). ACM.

Digital Library

[113]

Soden, R., Sprain, L. and Palen, L., 2017, May. Thin Grey Lines: Confrontations With Risk on Colorado's Front Range. In CHI (pp. 2042--2053).

Digital Library

[114]

Stallings, R.A., 1995. Promoting risk: Constructing the earthquake threat. Transaction Publishers.

[115]

Starbird, K., Maddock, J., Orand, M., Achterman, P. and Mason, R.M., 2014. Rumors, false flags, and digital vigilantes: Misinformation on twitter after the 2013 boston marathon bombing. IConference 2014 Proceedings.

[116]

Stolterman, E. and Croon Fors, A., 2008. Critical HCI Research: a research position proposal. Design Philosophy Papers, 1.

[117]

Suchman, L.A., 1987. Plans and situated actions: The problem of human-machine communication. Cambridge university press.

Digital Library

[118]

Suchman, L., 1993. Do categories have politics? The language/action perspective reconsidered. In Proceedings of the Third European Conference on Computer-Supported Cooperative Work 13--17 September 1993, Milan, Italy ECSCW'93 (pp. 1--14). Springer, Dordrecht.

Digital Library

[119]

Tapia, AH, Moore, KA,Johnson, NJ (2013) Beyond the trustworthy tweet: A deeper understanding of microblogged data use by disaster response and humanitarian relief organizations.- ISCRAM, 2013.

[120]

Ticktin, M.I., 2011. Casualties of care: immigration and the politics of humanitarianism in France. Univ of California Press.

[121]

Tierney, K.J., 1999, June. Toward a critical sociology of risk. In Sociological forum (Vol. 14, No. 2, pp. 215--242). Kluwer Academic Publishers-Plenum Publishers.

[122]

Tierney, K., Bevc, C. and Kuligowski, E., 2006. Metaphors matter: Disaster myths, media frames, and their consequences in Hurricane Katrina. The annals of the American academy of political and social science, 604(1), pp.57--81.

[123]

Tomlinson, B., Blevis, E., Nardi, B., Patterson, D.J., Silberman, M. and Pan, Y., 2013. Collapse informatics and practice: Theory, method, and design. ACM Transactions on Computer-Human Interaction (TOCHI), 20(4), p.24.

Digital Library

[124]

Twitter (2 Nov 2012). People sent more than 20 million Tweets about the storm between Oct 27 & Nov 1. Terms tracked: "sandy", "hurricane", #sandy, #hurricane.

[125]

Van Maanen, J. 1988 Tales of the field: On writing ethnography. Chicago: University of Chicago Press.

[126]

Vinck, P. ed., 2013. World Disasters Report 2013: Focus on Technology and the Future of Humanitarian Intervention. International Federation of Red Cross and Red Crescent Societies.

[127]

Voida, A., Harmon, E., Weller, W., Thornsbury, A., Casale, A., Vance, S., Adams, F., Hoffman, Z., Schmidt, A., Grimley, K. and Cox, L., 2017, February. Competing Currencies: Designing for Politics in Units of Measurement. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 847--860). ACM.

Digital Library

[128]

Wakefield, S. and Braun, B., 2014. Governing the resilient city. Environment and Planning D: Society and Space, 32(1), pp.4--11.

[129]

Wang, H., E.H. Hovy, and M. Dredze. 2015. The Hurricane Sandy Twitter Corpus. Proceedings of the AAAI Workshop on the World Wide Web and Public Health Intelligence.

[130]

Williams, A.M. and Irani, L., 2010, April. There's methodology in the madness: toward critical HCI ethnography. In CHI'10 Extended Abstracts on Human Factors in Computing Systems (pp. 2725--2734). ACM.

Digital Library

[131]

Winograd, T., 1993. Categories, disciplines, and social coordination. Computer Supported Cooperative Work (CSCW), 2(3), pp.191--197.

[132]

Wisner, B., 2001. Risk and the Neoliberal State: Why Post-Mitch Lessons Didn't Reduce El Salvador's Earthquake Losses. Disasters, 25(3), pp.251--268.

[133]

Wood, D., 2010. Rethinking the power of maps. Guilford Press.

[134]

Wood, D. and Fels, J., 2008. The natures of maps: cartographic constructions of the natural world. Cartographica: The International Journal for Geographic Information and Geovisualization, 43(3), pp.189--202.

[135]

Woolgar, S., 1990. Configuring the user: the case of usability trials. The Sociological Review, 38(1_suppl), pp.58--99.

[136]

Y. Kryvasheyeu, H. Chen, N. Obradovich, E. Moro, P. Van Hentenryck, J. Fowler, M. Cebrian, Rapid assessment of disaster damage using social media activity. Sci. Adv. 2, e1500779 (2016).

[137]

Zook, M., Graham, M., Shelton, T. and Gorman, S., 2010. Volunteered geographic information and crowdsourcing disaster relief: a case study of the Haitian earthquake. World Medical & Health Policy, 2(2), pp.7--33.

[138]

Zuboff, S., 1985. Automate/informate: the two faces of intelligent technology. Organizational Dynamics, 14(2), pp.5--18.

[139]

Zuboff, S., 1988. In the age of the smart machine, New York: Basic Books.

Digital Library

[140]

Zuboff, S. 2014, In the Age of the Smart Machine, viewed July 5 2018, <http://www.shoshanazuboff.com/books/inthe-age-of-the-smart-machine>.

Cited By

Kaufhold M(2024)Exploring the evolving landscape of human-centred crisis informatics: current challenges and future trendsi-com10.1515/icom-2024-000223:2(155-163)Online publication date: 6-May-2024
https://doi.org/10.1515/icom-2024-0002
Agrawaal TSabie SSoden R(2024)Moving Towards Mobility Justice: Challenges and Considerations for Supporting AdvocacyProceedings of the ACM on Human-Computer Interaction10.1145/36373738:CSCW1(1-22)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637373
Jo JXie JAiyer PKnearem TCarroll J(2024)Infrastructuring Community Fridges for Food CommoningProceedings of the ACM on Human-Computer Interaction10.1145/36373528:CSCW1(1-27)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637352
Show More Cited By

Index Terms

Informating Crisis: Expanding Critical Perspectives in Crisis Informatics
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)

Recommendations

Mapping Silences, Reconfiguring Loss: Practices of Damage Assessment & Repair in Post-Earthquake Nepal

In the aftermath of major natural disasters, governments, aid agencies, and affected populations engage in practices of sense-making to gauge the extent and severity of the crisis, direct response activities, and coordinate recovery planning. To ...
Crisis Crowdsourcing Framework: Designing Strategic Configurations of Crowdsourcing for the Emergency Management Domain

Crowdsourcing is not a new practice but it is a concept that has gained substantial attention during recent disasters. Drawing from previous work in the crisis informatics, disaster sociology, and computer-supported cooperative work (CSCW) literature, ...
Citizen communications in crisis: anticipating a future of ICT-supported public participation
CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Recent world-wide crisis events have drawn new attention to the role information communication technology (ICT) can play in warning and response activities. Drawing on disaster social science, we consider a critical aspect of post-impact disaster ...

Comments

Information & Contributors

Information

Published In

cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 2, Issue CSCW

November 2018

4104 pages

EISSN:2573-0142

DOI:10.1145/3290265

Editors:
Karrie Karahalios
University of Illinois & Adobe
,
Andrés Monroy-Hernández
Snap Inc.
,
Airi Lampinen
Stockholm University
,
Geraldine Fitzpatrick
Vienna University of Technology

Issue’s Table of Contents

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 November 2018

Published in PACMHCI Volume 2, Issue CSCW

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

NSF

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

59
Total Citations
View Citations
1,741
Total Downloads

Downloads (Last 12 months)289
Downloads (Last 6 weeks)24

Reflects downloads up to 03 Sep 2024

Other Metrics

View Author Metrics

Citations

Cited By

Kaufhold M(2024)Exploring the evolving landscape of human-centred crisis informatics: current challenges and future trendsi-com10.1515/icom-2024-000223:2(155-163)Online publication date: 6-May-2024
https://doi.org/10.1515/icom-2024-0002
Agrawaal TSabie SSoden R(2024)Moving Towards Mobility Justice: Challenges and Considerations for Supporting AdvocacyProceedings of the ACM on Human-Computer Interaction10.1145/36373738:CSCW1(1-22)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637373
Jo JXie JAiyer PKnearem TCarroll J(2024)Infrastructuring Community Fridges for Food CommoningProceedings of the ACM on Human-Computer Interaction10.1145/36373528:CSCW1(1-27)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637352
Paudel SNorris WSoden R(2024)Aftermath: Infrastructure, Resources, and Organizational Adaptation in the Wake of DisasterProceedings of the ACM on Human-Computer Interaction10.1145/36372948:CSCW1(1-24)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637294
Wani A(2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3638194
Schmid SHartwig KCieslinski RReuter C(2024)Digital Resilience in Dealing with Misinformation on Social Media during COVID-19Information Systems Frontiers10.1007/s10796-022-10347-526:2(477-499)Online publication date: 1-Apr-2024
https://dl.acm.org/doi/10.1007/s10796-022-10347-5
Nurain NChung CCaldeira CConnelly K(2024)“It’s Like Living a Different Life, Going to the Moon”: Rethinking Space and Activity in the Context of COVID-19Computer Supported Cooperative Work (CSCW)10.1007/s10606-024-09493-yOnline publication date: 24-May-2024
https://doi.org/10.1007/s10606-024-09493-y
Lyu YZhang HCarroll J(2023)Reconnecting An International Travel Network: The Personal Infrastructuring Work of International Travelers in A Multi-facet CrisisProceedings of the Eleventh International Symposium of Chinese CHI10.1145/3629606.3629655(468-482)Online publication date: 13-Nov-2023
https://dl.acm.org/doi/10.1145/3629606.3629655
Carrera DOvienmhada UHussein SSoden R(2023)The Unseen Landscape of Abolitionism: Examining the Role of Digital Maps in Grassroots OrganizingProceedings of the ACM on Human-Computer Interaction10.1145/36102147:CSCW2(1-29)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610214
Bødker SFox SLalone NMarathe MSoden R(2023)(Re)Connecting History to the Theory and Praxis of HCIACM Transactions on Computer-Human Interaction10.1145/358980430:2(1-7)Online publication date: 24-Apr-2023
https://dl.acm.org/doi/10.1145/3589804
Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Article

Media

Figures

Other

Tables

View Issue’s Table of Contents