research-article

Public Access

(Re-)Framing Menopause Experiences for HCI and Design

Authors:

Jeffrey Bardzell,

Shaowen Bardzell,

Norman Makoto SuAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 115, Pages 1 - 13

https://doi.org/10.1145/3290605.3300345

Published: 02 May 2019 Publication History

All formats PDF

Abstract

Informed by considerations from medicine and wellness research, experience design, investigations of new and emerging technologies, and sociopolitical critique, HCI researchers have demonstrated that women's health is a complex and rich topic. Turning these research outputs into productive interventions, however, is difficult. We argue that design is well positioned to address such a challenge thanks to its methodological traditions of problem setting and framing situated in synthetic (rather than analytic) knowledge production. In this paper, we focus on designing for experiences of menopause. Building on our prior empirical work on menopause and our commitment to pursue design informed by women's lived experience, we iteratively generated dozens of design frames and accompanying design crits. We document the unfolding of our design reasoning, showing how good-seeming insights nonetheless often lead to bad designs, while working progressively towards stronger insights and design constructs. The latter we offer as a contribution to researchers and practitioners who work at the intersections of women's health and design.

References

[1]

Teresa Almeida, Rob Comber, and Madeline Balaam. 2016. HCI and Intimate Care As an Agenda for Change in Women's Health. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). ACM, New York, NY, USA, 2599--2611.

Digital Library

[2]

Teresa Almeida, Rob Comber, Gavin Wood, Dean Saraf, and Madeline Balaam. 2016. On Looking at the Vagina Through Labella. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). ACM, New York, NY, USA, 1810--1821.

Digital Library

[3]

Madeline Balaam, Rob Comber, Ed Jenkins, Selina Sutton, and Andrew Garbett. 2015. FeedFinder: A Location-Mapping Mobile Application for Breastfeeding Women. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI '15). ACM, New York, NY, USA, 1709--1718.

Digital Library

[4]

Madeline Balaam, Lone Koefoed Hansen, Catherine D'Ignazio, Emma Simpson, Teresa Almeida, Stacey Kuznetsov, Mike Catt, and Marie L. J. Søndergaard. 2017. Hacking Women's Health. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA '17). ACM, New York, NY, USA, 476--483.

Digital Library

[5]

Jeffrey Bardzell and Shaowen Bardzell. 2011. Pleasure Is Your Birthright: Digitally Enabled Designer Sex Toys As a Case of ThirdWave HCI. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11). ACM, New York, NY, USA, 257--266.

Digital Library

[6]

Jeffrey Bardzell and Shaowen Bardzell. 2015. Humanistic HCI. Synthesis Lectures on Human-Centered Informatics 8, 4 (Sept. 2015), 1--185.

[7]

Jeffrey Bardzell, Shaowen Bardzell, and Lone Koefoed Hansen. 2015. Immodest Proposals: Research Through Design and Knowledge. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI '15). ACM, New York, NY, USA, 2093--2102.

Digital Library

[8]

Shaowen Bardzell. 2010. Feminist HCI: Taking Stock and Outlining an Agenda for Design. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '10). ACM, New York, NY, USA, 1301--1310.

Digital Library

[9]

Seyla Benhabib. 2013. Situating the Self Gender, Community and Postmodernism in Contemporary Ethics. John Wiley & Sons, New York, NY. http://nbn-resolving.de/urn:nbn:de:101:1--201504293093 OCLC: 909080895.

[10]

Andy Clark. 2004. Natural-Born Cyborgs: Minds, Technologies, and the Future of Human Intelligence. Oxford Univ. Press, New York. OCLC: 255713184.

Digital Library

[11]

Mayara Costa Figueiredo, Clara Caldeira, Tera L. Reynolds, Sean Victory, Kai Zheng, and Yunan Chen. 2017. Self-Tracking for Fertility Care: Collaborative Support for a Highly Personalized Problem. Proc. ACM Hum.-Comput. Interact. 1, CSCW (Dec. 2017), 36:1--36:21.

Digital Library

[12]

Ellen Dolgen. 2011. Menopause Mondays: Menopause Parties Are All the Rage. https://ellendolgen.com/2011/12/ menopause-mondays-menopause-parties-are-all-the-rage/ (accessed 2019-01-05T00:44:17Z).

[13]

Kees Dorst. 2015. Frame Innovation: Create New Thinking by Design. The MIT Press, Cambridge, Massachusetts.

[14]

Amy C. Edmondson and Stacy E. Mcmanus. 2007. Methodological Fit in Management Field Research. Academy of Management Review 32, 4 (Oct. 2007), 1246--1264.

[15]

Daniel A. Epstein, Nicole B. Lee, Jennifer H. Kang, Elena Agapie, Jessica Schroeder, Laura R. Pina, James Fogarty, Julie A. Kientz, and Sean Munson. 2017. Examining Menstrual Tracking to Inform the Design of Personal Informatics Tools. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 6876--6888.

Digital Library

[16]

Tony Fry. 2009. Design Futuring: Sustainability, Ethics, and New Practice (english ed ed.). Berg, Oxford ; New York.

[17]

William Gaver. 2011. Making Spaces: How Design Workbooks Work. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11). ACM, New York, NY, USA, 1551--1560.

Digital Library

[18]

Rebecca E. Grinter, Katie A. Siek, and Andrea Grimes. 2010. FEATURE: Is Wellness Informatics a Field of Human-Centered Health Informatics? interactions 17, 1 (Jan. 2010), 76--79.

Digital Library

[19]

E. A. Grosz. 1994. Volatile Bodies: Toward a Corporeal Feminism. Indiana University Press, Bloomington.

[20]

Xinning Gui, Yu Chen, Yubo Kou, Katie Pine, and Yunan Chen. 2017. Investigating Support Seeking from Peers for Pregnancy in Online Health Communities. Proc. ACM Hum.-Comput. Interact. 1, CSCW, Article 50 (Dec. 2017), 19 pages.

Digital Library

[21]

Joachim Halse (Ed.). 2010. Rehearsing the Future. The Danish Design School Press, Copenhagen.

[22]

Donna Jeanne Haraway. 1991. A Cyborg Manifesto: Science, Technology, and Socialist-Feminism in the Late Twentieth Century. In Simians, Cyborgs, and Women: The Reinvention of Nature. Routledge, New York, 149--181.

[23]

Sharlene Nagy Hesse-Biber and Patricia Leavy. 2007. Feminist Research Practice: A Primer. SAGE Publications, Thousand Oaks. OCLC: ocm70114434.

[24]

Sarah Homewood. 2018. Designing for the Changing Body: A Feminist Exploration of Self-Tracking Technologies. In Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems (CHI EA '18). ACM, New York, NY, USA, DC11:1--DC11:4.

Digital Library

[25]

bell hooks. 2000. Feminism Is for Everybody: Passionate Politics. South End Press, Cambridge, MA.

[26]

Jamer Hunt. 2011. Prototyping the Social: Temporality and Speculative Futures at the Intersection of Design and Culture. In Design Anthropology: Object Culture in the 21st Century (1st ed ed.), Alison J. Clarke (Ed.). Springer, Wien ; New York, 33--44.

[27]

Germaine Irwin. 2017. Hot Under the Collar?: Building a Perceptive Home Energy Interface for Chemotherapy Recipients. In Proceedings of the 2017 ACM Workshop on Interacting with Smart Objects (SmartObject '17). ACM, New York, NY, USA, 31--36.

Digital Library

[28]

Rita Ismail, Lauri A. Linder, Catherine Fiona MacPherson, and Nancy Fugate Woods. 2016. Feasibility of an iPad Application for Studying Menopause-Related Symptom Clusters and Women's Heuristics. Informatics for Health and Social Care 41, 3 (July 2016), 247--266.

[29]

Bryan Lawson. 2006. How Designers Think: The Design Process Demystified (4. ed ed.). Elsevier/Architectural Press, Amsterdam. OCLC: 254426229.

[30]

Amanda Lazar, Norman Makoto Su, Jeffrey Bardzell, and Shaowen Bardzell. 2019. Parting the Red Sea: Sociotechnical Systems and Lived Experiences of Menopause. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI '19). ACM, New York, NY, USA.

Digital Library

[31]

Mirim Lee, Bon-chang Koo, Hee-seok Jeong, Joongsing Park, Juhee Cho, and Jundong Cho. 2015. Designing mHealth Intervention for Women in Menopausal Period. In Proceedings of the 9th International Conference on Pervasive Computing Technologies for Healthcare (PervasiveHealth '15). ICST (Institute for Computer Sciences, SocialInformatics and Telecommunications Engineering), ICST, Brussels, Belgium, Belgium, 257--260. http://dl.acm.org/citation.cfm?id=2826165.

[32]

Sue McGregor. 2001. Neoliberalism and Health Care. International Journal of Consumer Studies 25, 2 (2001), 82--89.

[33]

Lydia Michie, Madeline Balaam, John McCarthy, Timur Osadchiy, and Kellie Morrissey. 2018. From Her Story, to Our Story: Digital Storytelling As Public Engagement Around Abortion Rights Advocacy in Ireland. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI '18). ACM, New York, NY, USA, 357:1-- 357:15.

Digital Library

[34]

Francisco Nunes, Nervo Verdezoto, Geraldine Fitzpatrick, Morten Kyng, Erik Grönvall, and Cristiano Storni. 2015. Self-Care Technologies in HCI: Trends, Tensions, and Opportunities. ACM Trans. Comput.-Hum. Interact. 22, 6 (Dec. 2015), 33:1--33:45.

Digital Library

[35]

Andrea Grimes Parker. 2013. Designing for Health Activism. interactions 20, 2 (Jan. 2013), 22--25.

Digital Library

[36]

Peter G. Rowe. 1994. Design Thinking (5th print ed.). MIT Press, Cambridge, Mass. London. OCLC: 258251830.

[37]

Dikaios Sakellariou and Elena S. Rotarou. 2017. The Effects of Neoliberal Policies on Access to Healthcare for People with Disabilities. International Journal for Equity in Health 16, 1 (Nov. 2017), 199.

[38]

Thecla Schiphorst. 2009. Soft(n): Toward a Somaesthetics of Touch. In CHI '09 Extended Abstracts on Human Factors in Computing Systems. ACM, 2427--2438.

Digital Library

[39]

Donald A. Schön. 1983. The Reflective Practitioner: How Professionals Think in Action. Basic Books, New York. OCLC: 8709452.

[40]

Marie Louise Juul Søndergaard and Lone Koefoed Hansen. 2016. PeriodShare: A Bloody Design Fiction. In Proceedings of the 9th Nordic Conference on Human-Computer Interaction (NordiCHI '16). ACM, New York, NY, USA, 113:1--113:6.

Digital Library

[41]

Sputniko! 2019. Sputniko! Official Website. http://sputniko.com/ 2011/08/menstruation-machine-takashis-take-2010/ (accessed 201901-05T16:31:32Z).

[42]

Amaury Trujillo and Maria Claudia Buzzi. 2016. Participatory User Requirements Elicitation for Personal Menopause App. In Proceedings of the 9th Nordic Conference on Human-Computer Interaction (NordiCHI '16). ACM, New York, NY, USA, 102:1--102:6.

Digital Library

Cited By

Hay KPschetz LDixon BSteffan BJandric JTsanas TSang KLoretto W(2024)“Working it Out”: Exploring How Digital Technologies Could Support Healthy Ageing at WorkProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685357(1-16)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685357
Lin GLi BLi JZhao CTruong KMariakakis A(2024)Users' Perspectives on Multimodal Menstrual Tracking Using Consumer Health DevicesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785758:3(1-24)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678575
Alsebayel GTroiano GHarteveld C(2024)"I Believe the Baby in the Picture is My Baby": User Experiences with Commercial Pregnancy AppsProceedings of the ACM on Human-Computer Interaction10.1145/36765118:MHCI(1-28)Online publication date: 24-Sep-2024
https://dl.acm.org/doi/10.1145/3676511
Show More Cited By

Index Terms

(Re-)Framing Menopause Experiences for HCI and Design
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. Scenario-based design

Recommendations

Resisting the Medicalisation of Menopause: Reclaiming the Body through Design
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

The menopause transition involves bodily-rooted, socially-shaped changes, often in a context of medicalisation that marginalises people based on their age and gender. With the goal of addressing this social justice matter with a participatory design ...
Parting the Red Sea: Sociotechnical Systems and Lived Experiences of Menopause
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Menopause is a major life change affecting roughly half of the population, resulting in physiological, emotional, and social changes. To understand experiences with menopause holistically, we conducted a study of a subreddit forum. The project was ...
HCI and Intimate Care as an Agenda for Change in Women's Health
CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Designing for women's healthcare remains an underexplored area of HCI, particularly outside informational systems for maternal health. Drawing on a case study of a body disruption - urinary incontinence in women - we illustrate the experience of women's ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 May 2019

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

National Science Foundation

Conference

CHI '19

Sponsor:

SIGCHI

CHI '19: CHI Conference on Human Factors in Computing Systems

May 4 - 9, 2019

Glasgow, Scotland Uk

Acceptance Rates

CHI '19 Paper Acceptance Rate 703 of 2,958 submissions, 24%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

47
Total Citations
View Citations
2,587
Total Downloads

Downloads (Last 12 months)618
Downloads (Last 6 weeks)95

Reflects downloads up to 15 Oct 2024

Other Metrics

View Author Metrics

Citations

Cited By

Hay KPschetz LDixon BSteffan BJandric JTsanas TSang KLoretto W(2024)“Working it Out”: Exploring How Digital Technologies Could Support Healthy Ageing at WorkProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685357(1-16)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685357
Lin GLi BLi JZhao CTruong KMariakakis A(2024)Users' Perspectives on Multimodal Menstrual Tracking Using Consumer Health DevicesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785758:3(1-24)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678575
Alsebayel GTroiano GHarteveld C(2024)"I Believe the Baby in the Picture is My Baby": User Experiences with Commercial Pregnancy AppsProceedings of the ACM on Human-Computer Interaction10.1145/36765118:MHCI(1-28)Online publication date: 24-Sep-2024
https://dl.acm.org/doi/10.1145/3676511
Torgersson OBaykal GEriksson E(2024)Learning from Learning - Design-Based Research Practices in Child-Computer InteractionProceedings of the 23rd Annual ACM Interaction Design and Children Conference10.1145/3628516.3655754(338-354)Online publication date: 17-Jun-2024
https://dl.acm.org/doi/10.1145/3628516.3655754
Melniczuk AKang NLawson SCiolfi LHogan TDöring TJenkins Tvan Dijk JHuron SLi ZCoyle DSigner B(2024)Embedding Thinking Strategies within a Tangible Tree to Orchestrate Small Group BrainstormingProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633361(1-18)Online publication date: 11-Feb-2024
https://dl.acm.org/doi/10.1145/3623509.3633361
Grimme SSpoerl SBoll SKoelle M(2024)My Data, My Choice, My Insights: Women's Requirements when Collecting, Interpreting and Sharing their Personal Health DataProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642851(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642851
Pater JChopra SCarroll JZaccour JNova FToscos TGuha SChang F(2024)Charting the COVID Long Haul Experience - A Longitudinal Exploration of Symptoms, Activity, and Clinical AdherenceProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642827(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642827
Lopez Burst ECiolfi Felice MO'Kane A(2024)Using and Appropriating Technology to Support The Menopause Journey in the UKProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642694(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642694
O'Neill DBirk MMandryk R(2024)Unpacking Norms, Narratives, and Nourishment: A Feminist HCI Critique on Food Tracking TechnologiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642600(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642600
Lin GLessard PLe MLi BChevalier FTruong KMariakakis A(2024)Functional Design Requirements to Facilitate Menstrual Health Data ExplorationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642282(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642282
Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Get Access

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

Media

Figures

Other

Tables

View Table of Contents