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Engaging High School Students in Cameroon with Exam Practice Quizzes via SMS and WhatsApp

Published: 02 May 2019 Publication History

Abstract

We created a quiz-based intervention to help secondary school students in Cameroon with exam practice. We sent regularly-spaced, multiple-choice questions to students' own mobile devices and examined factors which influenced quiz participation. These quizzes were delivered via either SMS or WhatsApp per each student's preference. We conducted a 3-week deployment with 546 students at 3 schools during their month of independent study prior to their graduating exam. We found that participation rates were heavily impacted by trust in the intervening organization and perceptions of personal security in the socio-technical environment. Parents also played a key gate-keeping role on students' digital activities. We describe how this role - along with different perceptions of smartphones versus basic phones - may manifest in lower participation rates among WhatsApp-based users as compared to SMS. Finally, we discuss design implications for future educational interventions that target students' personal cellphones outside of the classroom.

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cover image ACM Conferences
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
May 2019
9077 pages
ISBN:9781450359702
DOI:10.1145/3290605
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 02 May 2019

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Author Tags

  1. cell phones
  2. education
  3. field study
  4. hci4d
  5. ictd
  6. mim
  7. sms

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  • U.S. Department of Defense

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CHI '19 Paper Acceptance Rate 703 of 2,958 submissions, 24%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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  • (2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
  • (2024)Investigating Demographics and Motivation in Engineering Education Using Radio and Phone-Based Educational TechnologiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642221(1-15)Online publication date: 11-May-2024
  • (2024)Bonjour la famille!Internet Pragmatics10.1075/ip.00103.perOnline publication date: 9-Jan-2024
  • (2023)No More “Solutionism” or “Saviourism” in Futuring African HCI: A ManyfestoACM Transactions on Computer-Human Interaction10.1145/357181130:2(1-42)Online publication date: 13-Apr-2023
  • (2023)From Grasshoppers to Secondhand Cars: Understanding the Smartphone-Enabled Marketplace in Peri-urban TanzaniaProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580647(1-13)Online publication date: 19-Apr-2023
  • (2023)How can messaging apps, WhatsApp and SMS be used to support learning? A scoping reviewTechnology, Pedagogy and Education10.1080/1475939X.2023.220159032:3(275-288)Online publication date: 25-Apr-2023
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  • (2022)“We dream of climbing the ladder; to get there, we have to do our job better”: Designing for Teacher Aspirations in rural Côte d’IvoireProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534794(122-138)Online publication date: 29-Jun-2022
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