research-article

Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Authors:

Yolande Strengers,

Larissa Nicholls,

Melissa GreggAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 645, Pages 1 - 13

https://doi.org/10.1145/3290605.3300875

Published: 02 May 2019 Publication History

Abstract

Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.

Supplementary Material

ZIP File (paper645.zip)

Supplementary files are included in a single pdf document which can be opened and read on any pdf reader. The file contains a table of participating households' smart home devices and products (Table 1). It also includes 12 case complementary and contrasting case studies which are referred to and discussed in the paper. Each case study is related to one of the 3Ps (Protection, Productivity and Pleasure). There are four case studies included per 'P'.

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Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

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CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

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Stephen Brewster
University of Glasgow, Scotland, UK
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Geraldine Fitzpatrick
TU Wien, Austria
,
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Anna Cox
University College London, UK
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Vassilis Kostakos
University of Melbourne, Australia

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Zeqiri AJansen PRixen JRietzler MRukzio E(2024)'Eco Is Just Marketing'Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36435588:1(1-27)Online publication date: 6-Mar-2024
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Sun KLi JZou YRadesky JBrooks CSchaub F(2024)Unfulfilled Promises of Child Safety and Privacy: Portrayals and Use of Children in Smart Home MarketingProceedings of the ACM on Human-Computer Interaction10.1145/36374228:CSCW1(1-29)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637422
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