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Personalized explanations for hybrid recommender systems

Published: 17 March 2019 Publication History

Abstract

Recommender systems have become pervasive on the web, shaping the way users see information and thus the decisions they make. As these systems get more complex, there is a growing need for transparency. In this paper, we study the problem of generating and visualizing personalized explanations for hybrid recommender systems, which incorporate many different data sources. We build upon a hybrid probabilistic graphical model and develop an approach to generate real-time recommendations along with personalized explanations. To study the benefits of explanations for hybrid recommender systems, we conduct a crowd-sourced user study where our system generates personalized recommendations and explanations for real users of the last.fm music platform. We experiment with 1) different explanation styles (e.g., user-based, item-based), 2) manipulating the number of explanation styles presented, and 3) manipulating the presentation format (e.g., textual vs. visual). We apply a mixed model statistical analysis to consider user personality traits as a control variable and demonstrate the usefulness of our approach in creating personalized hybrid explanations with different style, number, and format.

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cover image ACM Conferences
IUI '19: Proceedings of the 24th International Conference on Intelligent User Interfaces
March 2019
713 pages
ISBN:9781450362726
DOI:10.1145/3301275
© 2019 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of the United States government. As such, the United States Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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Published: 17 March 2019

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  1. explainable artificial intelligence
  2. explainable intelligent user interfaces
  3. explainable recommender systems
  4. hybrid recommender systems

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Overall Acceptance Rate 746 of 2,811 submissions, 27%

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  • (2024)Visualization for Recommendation Explainability: A Survey and New PerspectivesACM Transactions on Interactive Intelligent Systems10.1145/367227614:3(1-40)Online publication date: 11-Jun-2024
  • (2024)MicroRec: Leveraging Large Language Models for Microservice RecommendationProceedings of the 21st International Conference on Mining Software Repositories10.1145/3643991.3644916(419-430)Online publication date: 15-Apr-2024
  • (2024)Less is More: Towards Sustainability-Aware Persuasive Explanations in Recommender SystemsProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3691708(1108-1112)Online publication date: 8-Oct-2024
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  • (2024)Bridging Viewpoints in News with Recommender SystemsProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3688008(1283-1289)Online publication date: 8-Oct-2024
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  • (2024)Towards Human-Centered Explainable AI: A Survey of User Studies for Model ExplanationsIEEE Transactions on Pattern Analysis and Machine Intelligence10.1109/TPAMI.2023.333184646:4(2104-2122)Online publication date: Apr-2024
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