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Using Cultural Probes In New Contexts: Exploring the Benefits of Probes in HCI4D/ICTD

Published: 09 November 2019 Publication History
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  • Abstract

    Cultural probes have long been used in HCI and CSCW to provide researchers with glimpses into the local cultures for which they are designing. Researchers in HCI4D/ICTD are increasingly interested in more deeply understanding local cultures in the developing regions where they work. However, few use cultural probes in their research. I present a case study describing my experience using this subjective, design-led method in Bungoma County, Kenya. Returns from my comment cards and digital camera activities draw attention to the diversity, idiosyncrasies, and complexity of everyday life in Bungoma. I conclude that cultural probes can benefit HCI4D/ICTD research.

    References

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    Nicola Dell, Trevor Perrier, Neha Kumar, Mitchell Lee, Rachel Powers, and Gaetano Borriello. 2015. Digital Workflows in Global Development Organizations. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW'15). Vancouver, Canada. 1659--1669.
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    Susan Wyche. 2015. Exploring Mobile Phone and Social Media Use in a Nairobi Slum: A Case for Alternative Approaches to Design in ICTD. In Proceedings of 7th ACM International Conference on Information and Communication Technologies and Development (ICTD'15). Singapore, Singapore.

    Cited By

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    • (2024)Wage Theft and Technology in the Home Care ContextProceedings of the ACM on Human-Computer Interaction10.1145/36374288:CSCW1(1-30)Online publication date: 26-Apr-2024
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    • (2024)Explorable Explainable AI: Improving AI Understanding for Community Health Workers in IndiaProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642733(1-21)Online publication date: 11-May-2024
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      cover image ACM Conferences
      CSCW '19 Companion: Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing
      November 2019
      562 pages
      ISBN:9781450366922
      DOI:10.1145/3311957
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 09 November 2019

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      Author Tags

      1. cultural probes
      2. design
      3. hci4d
      4. ictd
      5. kenya

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      CSCW '19 Companion Paper Acceptance Rate 703 of 2,958 submissions, 24%;
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      Cited By

      View all
      • (2024)Wage Theft and Technology in the Home Care ContextProceedings of the ACM on Human-Computer Interaction10.1145/36374288:CSCW1(1-30)Online publication date: 26-Apr-2024
      • (2024)"If it is easy to understand then it will have value": Examining Perceptions of Explainable AI with Community Health Workers in Rural IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36373488:CSCW1(1-28)Online publication date: 26-Apr-2024
      • (2024)Explorable Explainable AI: Improving AI Understanding for Community Health Workers in IndiaProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642733(1-21)Online publication date: 11-May-2024
      • (2022)“We dream of climbing the ladder; to get there, we have to do our job better”: Designing for Teacher Aspirations in rural Côte d’IvoireProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534794(122-138)Online publication date: 29-Jun-2022
      • (2022)QuintEssence: A Probe Study to Explore the Power of Smell on Emotions, Memories, and Body Image in Daily LifeACM Transactions on Computer-Human Interaction10.1145/352695029:6(1-33)Online publication date: 16-Nov-2022
      • (2022)”It Matches My Worldview”: Examining Perceptions and Attitudes Around Fake VideosProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517646(1-15)Online publication date: 29-Apr-2022
      • (2021)“It cannot do all of my work”: Community Health Worker Perceptions of AI-Enabled Mobile Health Applications in Rural IndiaProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445420(1-20)Online publication date: 6-May-2021

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