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Bridging Gaps: Predicting User and Task Characteristics from Partial User Information

Published: 18 July 2019 Publication History

Abstract

Interactive information retrieval (IIR) researchers often conduct laboratory studies to understand the relationship between people seeking information and information retrieval systems. They develop extensive data collection methods and tools create new understanding about the relationship between observable behaviors, searcher context, and underlying cognition, to better support people's information seeking. Yet aside from the problems of data size, realism, and demographics, laboratory studies are limited in the number and nature of phenomena they can study. Hence, data collected in laboratories contains different searcher populations and collects non-overlapping user and task characteristics. While research analyses and collection methods are isolated, how can we further IIR's mission of broad understanding? We approach this as a structure learning problem on incomplete data, determining the extent to which incomplete data can be used to predict user and task characteristics from interactions. In particular, we examine whether combining heterogeneous data sets is more effective than using a single data set alone in prediction. Our results indicate that adding external data significantly improves predictions of searcher characteristics, task characteristics, and behaviors, even when the data does not contain identical information about searchers.

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Cited By

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  • (2023)Taking Search to TaskProceedings of the 2023 Conference on Human Information Interaction and Retrieval10.1145/3576840.3578288(1-13)Online publication date: 19-Mar-2023
  • (2023)Representing Tasks with a Graph-Based Method for Supporting Users in Complex Search TasksProceedings of the 2023 Conference on Human Information Interaction and Retrieval10.1145/3576840.3578279(378-382)Online publication date: 19-Mar-2023
  • (2021)Task Intelligence for Search and RecommendationSynthesis Lectures on Information Concepts, Retrieval, and Services10.2200/S01103ED1V01Y202105ICR07413:3(1-160)Online publication date: 9-Jun-2021
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cover image ACM Conferences
SIGIR'19: Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval
July 2019
1512 pages
ISBN:9781450361729
DOI:10.1145/3331184
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 18 July 2019

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Author Tags

  1. bayesian networks
  2. interactive information retrieval
  3. searcher behavior
  4. structure learning
  5. task classification
  6. task prediction
  7. task type

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Overall Acceptance Rate 792 of 3,983 submissions, 20%

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Cited By

View all
  • (2023)Taking Search to TaskProceedings of the 2023 Conference on Human Information Interaction and Retrieval10.1145/3576840.3578288(1-13)Online publication date: 19-Mar-2023
  • (2023)Representing Tasks with a Graph-Based Method for Supporting Users in Complex Search TasksProceedings of the 2023 Conference on Human Information Interaction and Retrieval10.1145/3576840.3578279(378-382)Online publication date: 19-Mar-2023
  • (2021)Task Intelligence for Search and RecommendationSynthesis Lectures on Information Concepts, Retrieval, and Services10.2200/S01103ED1V01Y202105ICR07413:3(1-160)Online publication date: 9-Jun-2021
  • (2021)I Know What You Need: Investigating Document Retrieval Effectiveness with Partial Session ContextsACM Transactions on Information Systems10.1145/348866740:3(1-30)Online publication date: 17-Nov-2021
  • (2021)Bridging Task Expressions and Search QueriesProceedings of the 2021 Conference on Human Information Interaction and Retrieval10.1145/3406522.3446045(319-323)Online publication date: 14-Mar-2021
  • (2021)A Context-independent Representation of TaskProceedings of the 2021 Conference on Human Information Interaction and Retrieval10.1145/3406522.3446008(359-362)Online publication date: 14-Mar-2021
  • (2020)Tutorial on Task-Based Search and AssistanceProceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3397271.3401422(2436-2439)Online publication date: 25-Jul-2020
  • (2020)Deep Behavior Tracing with Multi-level Temporality Preserved EmbeddingProceedings of the 29th ACM International Conference on Information & Knowledge Management10.1145/3340531.3412696(2813-2820)Online publication date: 19-Oct-2020

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