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Personalized Ranking in eCommerce Search

Published: 20 April 2020 Publication History

Abstract

We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a combination of latent features learned from item co-clicks in historic sessions and content based features that use item title and price. Personalization in search has been discussed extensively in the existing literature. The novelty of our work is combining and comparing content based and content agnostic features and showing that they complement each other to result in a significant improvement of the ranker. We experimentally show that our technique significantly outperforms a generic ranker in terms of Mean Reciprocal Rank (MRR). We also provide anecdotal evidence for the semantic similarity captured by the item embeddings on the eBay search engine.

References

[1]
Chris J.C. Burges. 2010. From RankNet to LambdaRank to LambdaMART: An Overview. Technical Report. https://www.microsoft.com/en-us/research/publication/from-ranknet-to-lambdarank-to-lambdamart-an-overview/
[2]
Nick Craswell. 2009. Mean Reciprocal Rank. Springer US, Boston, MA, 1703–1703. https://doi.org/10.1007/978-0-387-39940-9_488
[3]
Mihajlo Grbovic and Haibin Cheng. 2018. Real-time Personalization using Embeddings for Search Ranking at Airbnb. In Proceedings of the 24th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining. ACM, 311–320.
[4]
Tomas Mikolov, Ilya Sutskever, Kai Chen, Greg S Corrado, and Jeff Dean. 2013. Distributed representations of words and phrases and their compositionality. In Advances in neural information processing systems. 3111–3119.

Cited By

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  • (2022)The Broad and Narrow Definition of E-CommerceAchieving Business Competitiveness in a Digital Environment10.1007/978-3-030-93131-5_1(1-26)Online publication date: 22-Jan-2022
  • (2021)Applying LETOR and Personalization to Search: a Trade Me PracticeTENCON 2021 - 2021 IEEE Region 10 Conference (TENCON)10.1109/TENCON54134.2021.9707421(788-793)Online publication date: 7-Dec-2021

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          cover image ACM Conferences
          WWW '20: Companion Proceedings of the Web Conference 2020
          April 2020
          854 pages
          ISBN:9781450370240
          DOI:10.1145/3366424
          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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          New York, NY, United States

          Publication History

          Published: 20 April 2020

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          WWW '20
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          WWW '20: The Web Conference 2020
          April 20 - 24, 2020
          Taipei, Taiwan

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          Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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          View all
          • (2022)The Broad and Narrow Definition of E-CommerceAchieving Business Competitiveness in a Digital Environment10.1007/978-3-030-93131-5_1(1-26)Online publication date: 22-Jan-2022
          • (2021)Applying LETOR and Personalization to Search: a Trade Me PracticeTENCON 2021 - 2021 IEEE Region 10 Conference (TENCON)10.1109/TENCON54134.2021.9707421(788-793)Online publication date: 7-Dec-2021

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