research-article

Interaction Interferences: Implications of Last-Instant System State Changes

Authors:

Philippe Schmid,

Sylvain Malacria,

Mathieu NancelAuthors Info & Claims

UIST '20: Proceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology

Pages 516 - 528

https://doi.org/10.1145/3379337.3415883

Published: 20 October 2020 Publication History

Abstract

We study interaction interferences, situations where an unexpected change occurs in an interface immediately before the user performs an action, causing the corresponding input to be misinterpreted by the system. For example, a user tries to select an item in a list, but the list is automatically updated immediately before the click, causing the wrong item to be selected. First, we formally define interaction interferences and discuss their causes from behavioral and system-design perspectives. Then, we report the results of a survey examining users' perceptions of the frequency, frustration, and severity of interaction interferences. We also report a controlled experiment, based on state-of-the-art experimental protocols from neuroscience, that explores the minimum time interval, before clicking, below which participants could not refrain from completing their action. Finally, we discuss our findings and their implications for system design, paving the way for future work.

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Cited By

Alghofaili RSendhilnathan NZhang TGrossman TGlueck MJonker TLafreniere B(2024)Interactive Mediation Techniques for Error-Aware Gesture Input SystemsProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670964(1-12)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670964
Loizeau AMalacria SNancel M(2024)GUI Behaviors to Minimize Pointing-Based Interaction InterferencesACM Transactions on Computer-Human Interaction10.1145/366033831:3(1-34)Online publication date: 30-Aug-2024
https://dl.acm.org/doi/10.1145/3660338
Sendhilnathan NZhang TLafreniere BGrossman TJonker T(2022)Detecting Input Recognition Errors and User Errors using Gaze Dynamics in Virtual RealityProceedings of the 35th Annual ACM Symposium on User Interface Software and Technology10.1145/3526113.3545628(1-19)Online publication date: 29-Oct-2022
https://dl.acm.org/doi/10.1145/3526113.3545628

Index Terms

Interaction Interferences: Implications of Last-Instant System State Changes
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interactive systems and tools
      1. User interface management systems
  2. Interaction design
    1. Interaction design theory, concepts and paradigms

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cover image ACM Conferences

UIST '20: Proceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology

October 2020

1297 pages

ISBN:9781450375146

DOI:10.1145/3379337

General Chairs:
Shamsi Iqbal
Microsoft Research, USA
,
Karon MacLean
University of British Columbia, Canada
,
Program Chairs:
Fanny Chevalier
University of Toronto, Canada
,
Stefanie Mueller
MIT CSAIL, USA

Copyright © 2020 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 20 October 2020

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UIST '20: The 33rd Annual ACM Symposium on User Interface Software and Technology

October 20 - 23, 2020

Virtual Event, USA

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Overall Acceptance Rate 561 of 2,567 submissions, 22%

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Cited By

Alghofaili RSendhilnathan NZhang TGrossman TGlueck MJonker TLafreniere B(2024)Interactive Mediation Techniques for Error-Aware Gesture Input SystemsProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670964(1-12)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670964
Loizeau AMalacria SNancel M(2024)GUI Behaviors to Minimize Pointing-Based Interaction InterferencesACM Transactions on Computer-Human Interaction10.1145/366033831:3(1-34)Online publication date: 30-Aug-2024
https://dl.acm.org/doi/10.1145/3660338
Sendhilnathan NZhang TLafreniere BGrossman TJonker T(2022)Detecting Input Recognition Errors and User Errors using Gaze Dynamics in Virtual RealityProceedings of the 35th Annual ACM Symposium on User Interface Software and Technology10.1145/3526113.3545628(1-19)Online publication date: 29-Oct-2022
https://dl.acm.org/doi/10.1145/3526113.3545628

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