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Disclosure, Privacy, and Stigma on Social Media: Examining Non-Disclosure of Distressing Experiences

Author:

Nazanin AndalibiAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 27, Issue 3

Article No.: 18, Pages 1 - 43

https://doi.org/10.1145/3386600

Published: 31 May 2020 Publication History

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Abstract

Disclosures of distress and stigma on identified social media can be beneficial. Yet, many who may benefit from such disclosures do not engage in them. I examine factors that inform decisions to not disclose stigmatized experiences on identified social media. I conducted in-depth interviews with women in the US who used social media, had experienced pregnancy loss, and had not disclosed about their loss on identified social media. I detail six types of factors related to the self, audience, network, society, platform, and temporality that contribute to non-disclosure decisions. I show that the Disclosure Decision-Making (DDM) framework introduced in prior work explaining disclosures when they do occur, also explains non-disclosure decisions on social media. I show how DDM builds from and bridges prior privacy theories, namely, Communication Privacy Management and Contextual Integrity. I discuss design implications around removing barriers to disclosure to facilitate beneficial disclosures and reduce stigma.

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Malik HBhandari SFonseca EBonaccorsi CLee D(2024)Towards integrated learning experiences on social media: An exploration of #DayInTheLife videos for career explorationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661566(1722-1740)Online publication date: 1-Jul-2024
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Huang ZCao XZhang YMa X(2024)Sharing Frissons among Online Video Viewers: Exploring the Design of Affective Communication for Aesthetic ChillsProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642818(1-19)Online publication date: 11-May-2024
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Index Terms

Disclosure, Privacy, and Stigma on Social Media: Examining Non-Disclosure of Distressing Experiences
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Social media
    2. Empirical studies in collaborative and social computing

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Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 27, Issue 3

June 2020

262 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3403634

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

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Copyright © 2020 ACM.

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Publication History

Published: 31 May 2020

Online AM: 07 May 2020

Accepted: 01 March 2020

Revised: 01 December 2019

Received: 01 June 2019

Published in TOCHI Volume 27, Issue 3

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https://dl.acm.org/doi/10.1145/3643834.3661566
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https://dl.acm.org/doi/10.1145/3613904.3642818
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