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Toward Voice-Assisted Browsers: A Preliminary Study with Firefox Voice

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Jofish KayeAuthors Info & Claims

CUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces

Article No.: 49, Pages 1 - 4

https://doi.org/10.1145/3405755.3406154

Published: 22 July 2020 Publication History

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Abstract

Web browsers allow people to find, organize, and manage information on the web. While voice interaction research has evaluated the support of web search, the broader role of voice interactions within the browser have yet to be explored at depth. We report findings from a preliminary exploration of the challenges, opportunities, and directions of voice assistants embedded in modern web browsers. We drive our inquiry with Firefox Voice, a browser extension that implements a voice assistant into the Firefox desktop browser. Through a think-aloud study (n = 5), we explore the strengths and shortcomings of Firefox Voice to better understand the role that voice interaction can play in supporting people both in the browser and beyond it.

References

[1]

Tawfiq Amman, Jofish Kaye, Janice Y. Tsai, and Frank Bentley. 2019. Music, Search, and IoT: How People (Really) Use Voice Assistants. ACM Transactions on Computer-Human Interaction 26, 3 (4 2019), 1--28. https://doi.org/10.1145/3311956

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[2]

John Brooke. 1996. SUS-A quick and dirty usability scale. Usability evaluation in industry 189, 194 (1996), 4--7.

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[3]

Kevin Christian, Bill Kules, Ben Shneiderman, and Adel Youssef. 2000. A comparison of voice controlled and mouse controlled web browsing. In Proceedings of the fourth international ACM conference on Assistive technologies - Assets '00. ACM Press, New York, New York, USA, 72--79. https://doi.org/10.1145/354324.354345

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Kariryaa ASavino GStellmacher CSchöning JChiasson S(2021)Understanding users' knowledge about the privacy and security of browser extensionsProceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563578(99-118)Online publication date: 9-Aug-2021
https://dl.acm.org/doi/10.5555/3563572.3563578
Aylett MClark LCowan BTorre I(2021)Building and Designing Expressive Speech SynthesisThe Handbook on Socially Interactive Agents10.1145/3477322.3477329(173-212)Online publication date: 10-Sep-2021
https://dl.acm.org/doi/10.1145/3477322.3477329

Index Terms

Toward Voice-Assisted Browsers: A Preliminary Study with Firefox Voice
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies

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Published In

CUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces

July 2020

271 pages

ISBN:9781450375443

DOI:10.1145/3405755

Conference Chairs:
María Inés Torres,
Stephan Schlögl,
Program Chairs:
Leigh Clark,
Martin Porcheron

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 22 July 2020

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CUI '20

CUI '20: 2nd Conference on Conversational User Interfaces

July 22 - 24, 2020

Bilbao, Spain

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CUI '20 Paper Acceptance Rate 13 of 39 submissions, 33%;

Overall Acceptance Rate 34 of 100 submissions, 34%

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Kariryaa ASavino GStellmacher CSchöning JChiasson S(2021)Understanding users' knowledge about the privacy and security of browser extensionsProceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563578(99-118)Online publication date: 9-Aug-2021
https://dl.acm.org/doi/10.5555/3563572.3563578
Aylett MClark LCowan BTorre I(2021)Building and Designing Expressive Speech SynthesisThe Handbook on Socially Interactive Agents10.1145/3477322.3477329(173-212)Online publication date: 10-Sep-2021
https://dl.acm.org/doi/10.1145/3477322.3477329

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Firefox Voice: An Open and Extensible Voice Assistant Built Upon the Web

Tale of Two Browsers: Understanding Users’ Web Browser Choices in South Korea

Exploring the protection of private browsing in desktop browsers

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