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QWiki: Need for QnA & Wiki to Co-exist

Published: 14 October 2020 Publication History

Abstract

Access to knowledge has never been as easy and quick as it has been in the 21st century. With the advent of the Internet and crowd-sourced knowledge building portals such as Wikipedia, Stack Exchange, Quora, and GitHub, information is just a click away. It is interesting to observe that the crowd builds these information repositories and not the experts. Information accumulation on a wiki-like portal and discussions on the QnA forum function independently as collaborative knowledge building practices. There is a need to understand the best possible practices to acquire and maintain knowledge in such crowdsourced portals. In this paper, we introduce QWiki, a novel approach of integrating a wiki-like portal and a QnA forum, seeking the union of aforementioned independent collaborative practices. The experimental analysis demonstrates that QWiki helps in knowledge acquisition and knowledge building process. The proposed model highlights the importance of interaction between a wiki-like portal and a QnA forum.

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Cited By

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  • (2021)An open source library to parse and analyze online collaborative knowledge-building portalsJournal of Internet Services and Applications10.1186/s13174-021-00142-x12:1Online publication date: 2-Nov-2021
  • (2021)How well do the students understand the course contents? Assessing comprehension through course videosJournal of Computers in Education10.1007/s40692-021-00205-99:3(315-349)Online publication date: 15-Oct-2021
  • (2021)Is Wikipedia Easy to Understand?: A Study Beyond Conventional Readability MetricsAdvances in Computational Collective Intelligence10.1007/978-3-030-88113-9_14(175-187)Online publication date: 27-Sep-2021

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cover image ACM Other conferences
OpenSym '20: Proceedings of the 16th International Symposium on Open Collaboration
August 2020
149 pages
ISBN:9781450387798
DOI:10.1145/3412569
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

In-Cooperation

  • TJEF: The John Ernest Foundation

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 October 2020

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Author Tags

  1. QnA Forum
  2. Wiki Portal
  3. crowd
  4. knowledge building
  5. triggering

Qualifiers

  • Research-article
  • Research
  • Refereed limited

Funding Sources

  • NPTEL, IIT Madras, India
  • CSRI, Department of Science and Technology, India

Conference

OpenSym 2020
OpenSym 2020: 16th International Symposium on Open Collaboration
August 25 - 27, 2020
Virtual conference, Spain

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OpenSym '20 Paper Acceptance Rate 12 of 21 submissions, 57%;
Overall Acceptance Rate 108 of 195 submissions, 55%

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Cited By

View all
  • (2021)An open source library to parse and analyze online collaborative knowledge-building portalsJournal of Internet Services and Applications10.1186/s13174-021-00142-x12:1Online publication date: 2-Nov-2021
  • (2021)How well do the students understand the course contents? Assessing comprehension through course videosJournal of Computers in Education10.1007/s40692-021-00205-99:3(315-349)Online publication date: 15-Oct-2021
  • (2021)Is Wikipedia Easy to Understand?: A Study Beyond Conventional Readability MetricsAdvances in Computational Collective Intelligence10.1007/978-3-030-88113-9_14(175-187)Online publication date: 27-Sep-2021

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