research-article

AI should embody our values: Investigating journalistic values to inform AI technology design

Authors:

Tomoko Komatsu,

Marisela Gutierrez Lopez,

Stephann Makri,

Colin Porlezza,

Andrew MacFarlane,

Sondess MissaouiAuthors Info & Claims

NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

Article No.: 11, Pages 1 - 13

https://doi.org/10.1145/3419249.3420105

Published: 26 October 2020 Publication History

Abstract

In the current climate of shrinking newsrooms and revenues, journalists face increasing pressures exerted by the industry’s for-profit focus and the expectation of intensified output. While AI-enabled journalism has great potential to help alleviate journalists’ pressures, it might also disrupt journalistic norms and, at worst, interfere with their duty to inform the public. For AI systems to be as useful as possible, designers should understand journalists’ professional values and incorporate them into their designs. We report findings from interviews with journalists to understand their perceptions of how professional values that are important to them (such as truth, impartiality and originality) might be supported and/or undermined by AI technologies. Based on these findings, we provide design insight and guidelines for incorporating values into the design of AI systems. We argue HCI design can achieve the strongest possible value alignment by moving beyond merely supporting important values, to truly embodying them.

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AI should embody our values: Investigating journalistic values to inform AI technology design
1. Human-centered computing

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NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

October 2020

1177 pages

ISBN:9781450375795

DOI:10.1145/3419249

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David Lamas
Tallinn University, Estonia
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Trinidad Wiseman, Estonia
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Tallinn University, Estonia
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Gerd Berget
Oslo Metropolitan University, Norway

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