short-paper

MINDNOTES : A Mobile Platform to enable users to break stigma around mental health and connect with therapists

Authors:

Prateek Chanda,

Jemimah A. Johnson,

Vageesh Chandramouli,

George Mathews,

Poornima Bhola,

Paulomi Sudhir,

T. K. Srikanth,

Seema MehrotraAuthors Info & Claims

CSCW '21 Companion: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing

Pages 213 - 217

https://doi.org/10.1145/3462204.3482895

Published: 23 October 2021 Publication History

Abstract

We describe a mobile app for helping people manage their mental health, keeping in mind the unique challenges offered by the Indian context. One of the biggest challenges in India is the stigma around mental health and consequently the concerns and misconceptions about reaching out for professional help. Therefore, the proposed app focuses on tackling the barriers that people experience when reaching out for help and provides a free-of-cost platform for interactions with mental health professionals to alleviate any concerns and obtain an informed view. All content is developed by clinical psychologists and rather than replacing professional help, the app provides an example of a technology intervention for mental health that supplements existing infrastructures of mental healthcare.

References

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David Bakker, Nikolaos Kazantzis, Debra Rickwood, and Nikki Rickard. 2016. Mental health smartphone apps: review and evidence-based recommendations for future developments. JMIR mental health 3, 1 (2016), e7.

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D Ben-Zeev. 2014. Technology-based interventions for psychiatric illnesses: improving care, one patient at a time. Epidemiology and psychiatric sciences 23, 4 (2014), 317–321.

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Bonnie A Clough, Sonia M Nazareth, and Leanne M Casey. 2020. Making the grade: a pilot investigation of an e-intervention to increase mental health literacy and help-seeking intentions among international university students. British Journal of Guidance & Counselling 48, 3 (2020), 347–359.

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G Gururaj, Mathew Varghese, V Benegal, G NIMHANS Rao, K Pathak, LK Singh, and R Misra. 2016. National mental health survey of India, 2015-16: Summary. Bengaluru: National Institute of Mental Health and Neurosciences (2016).

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Jemimah A Johnson, Janhavi Devdutt, Seema Mehrotra, Poornima Bhola, Paulomi Sudhir, and Amit Sharma. 2020. Barriers to Professional Help-seeking for Distress and Potential Utility of a Mental Health App Components: Stakeholder Perspectives. Cureus 12, 2 (2020).

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Amit Malik, Alisha Kalidhar, and Cécile Hanon. 2020. InnerHour: Solving the Treatment Gap in Mental Health. Using technology to disrupt the mental health landscape. L’information psychiatrique 96, 5 (2020), 348–354.

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Seema Mehrotra, Satish Kumar, Paulomi Sudhir, Girish N Rao, Jagadisha Thirthalli, and Aditi Gandotra. 2017. Unguided mental health self-help apps: reflections on challenges through a clinician’s lens. Indian Journal of Psychological Medicine 39, 5 (2017), 707.

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Seema Mehrotra and Ravikesh Tripathi. 2018. Recent developments in the use of smartphone interventions for mental health. Current opinion in psychiatry 31, 5 (2018), 379–388.

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World Health Organization. 2001. The World Health Report 2001: Mental health: new understanding, new hope. World Health Organization.

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Do Eun Park, Yee-Jin Shin, EunAh Park, In Ae Choi, Woo Yeon Song, and Jinwoo Kim. 2020. Designing a Voice-Bot to Promote Better Mental Health: UX Design for Digital Therapeutics on ADHD Patients. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems.

Digital Library

[13]

Sachin R Pendse, Naveena Karusala, Divya Siddarth, Pattie Gonsalves, Seema Mehrotra, John A Naslund, Mamta Sood, Neha Kumar, and Amit Sharma. 2019. Mental health in the global south: challenges and opportunities in HCI for development. In Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies. 22–36.

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Matthew Price, Erica K Yuen, Elizabeth M Goetter, James D Herbert, Evan M Forman, Ron Acierno, and Kenneth J Ruggiero. 2014. mHealth: a mechanism to deliver more accessible, more effective mental health care. Clinical psychology & psychotherapy 21, 5 (2014), 427–436.

[15]

Phil Topham, Praminda Caleb-Solly, Paul Matthews, Andy Farmer, and Chris Mash. 2015. Mental health app design: A journey from concept to completion. In Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct. 582–591.

Digital Library

Cited By

Achar MMehrotra S(2024)Online Mental Health Peer-support Forums for Youth: An Exploratory Study on Stakeholder PerspectivesIndian Journal of Psychological Medicine10.1177/02537176241265558Online publication date: 18-Aug-2024
https://doi.org/10.1177/02537176241265558
Kong EHuang KGautam AFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Envisioning Possibilities and Challenges of AI for Personalized Cancer CareCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681885(415-421)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681885
Noh HGo JSong SKim SKang Y(2024)Investigating the Possibility of Using an AR Mask to Support Online Psychological CounselingProceedings of the ACM on Human-Computer Interaction10.1145/36373558:CSCW1(1-33)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637355
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cover image ACM Conferences

CSCW '21 Companion: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing

October 2021

370 pages

ISBN:9781450384797

DOI:10.1145/3462204

Editors:
Jeremy Birnholtz
Northwestern University, USA
,
Luigina Ciolfi
University College Cork, Ireland
,
Sharon Ding
Fudan University, China
,
Susan Fussell
Cornell University, USA
,
Andrés Monroy-Hernández
Snap, Inc., USA
,
Sean Munson
University of Washington, USA
,
Irina Shklovski
University of Copenhagen, Denmark
,
Mor Naaman
Cornell Tech, USA

Copyright © 2021 ACM.

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Published: 23 October 2021

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Microsoft Research

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CSCW '21

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SIGCHI

CSCW '21: Computer Supported Cooperative Work and Social Computing

October 23 - 27, 2021

Virtual Event, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

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Cited By

Achar MMehrotra S(2024)Online Mental Health Peer-support Forums for Youth: An Exploratory Study on Stakeholder PerspectivesIndian Journal of Psychological Medicine10.1177/02537176241265558Online publication date: 18-Aug-2024
https://doi.org/10.1177/02537176241265558
Kong EHuang KGautam AFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Envisioning Possibilities and Challenges of AI for Personalized Cancer CareCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681885(415-421)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681885
Noh HGo JSong SKim SKang Y(2024)Investigating the Possibility of Using an AR Mask to Support Online Psychological CounselingProceedings of the ACM on Human-Computer Interaction10.1145/36373558:CSCW1(1-33)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637355
Wani AJoshi INahvi NSingh P(2024)"Unrest and trauma stays with you!": Navigating mental health and professional service-seeking in KashmirProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642507(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642507
Venkatasubramanian KRanalli T(2022)Designing Post-Trauma Self-Regulation Apps for People with Intellectual and Developmental DisabilitiesProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3544798(1-14)Online publication date: 23-Oct-2022
https://dl.acm.org/doi/10.1145/3517428.3544798

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