research-article

“Citizens Too”: Safety Setting Collaboration Among Older Adults with Memory Concerns

Authors:

Helena M. MentisAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 28, Issue 5

Article No.: 31, Pages 1 - 32

https://doi.org/10.1145/3465217

Published: 20 August 2021 Publication History

Abstract

Designing technologies that support the cybersecurity of older adults with memory concerns involves wrestling with an uncomfortable paradox between surveillance and independence and the close collaboration of couples. This research captures the interactions between older adult couples where one or both have memory concerns—a primary feature of cognitive decline—as they make decisions on how to safeguard their online activities using a Safety Setting probe we designed, and over the course of several informal interviews and a diary study. Throughout, couples demonstrated a collaborative mentality to which we apply a frame of citizenship in opensource collaboration, specifically (a) histories of participation, (b) lower barriers to participation, and (c) maintaining ongoing contribution. In this metaphor of collaborative enterprise, one partner (or member of the couple) may be the service provider and the other may be the participant, but at varying moments, they may switch roles while still maintaining a collaborative focus on preserving shared assets and freedom on the internet. We conclude with a discussion of what this service provider-contributor mentality means for empowerment through citizenship, and implications for vulnerable populations’ cybersecurity.

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Cited By

Havens ZLatulipe C(2024)Proxy Accounts and Behavioural Nudges: Investigating Support for Older Adults and their Financial DelegatesProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670962(1-14)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670962
Rodríguez Caro CRamos Granados YGonzales Mercado DQuezada Angeles J(2023)Participación ciudadana de adultos mayores en modernización estatal: Una revisión de la literaturaLATAM Revista Latinoamericana de Ciencias Sociales y Humanidades10.56712/latam.v4i5.13214:5Online publication date: 7-Nov-2023
https://doi.org/10.56712/latam.v4i5.1321
Anuyah OBadillo-Urquiola KMetoyer R(2023)Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow’s Hierarchy of NeedsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581221(1-20)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581221
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Index Terms

“Citizens Too”: Safety Setting Collaboration Among Older Adults with Memory Concerns
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 28, Issue 5

October 2021

308 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3481685

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

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Copyright © 2021 Association for Computing Machinery.

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Publication History

Published: 20 August 2021

Accepted: 01 May 2021

Revised: 01 May 2021

Received: 01 December 2020

Published in TOCHI Volume 28, Issue 5

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Cited By

Havens ZLatulipe C(2024)Proxy Accounts and Behavioural Nudges: Investigating Support for Older Adults and their Financial DelegatesProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670962(1-14)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670962
Rodríguez Caro CRamos Granados YGonzales Mercado DQuezada Angeles J(2023)Participación ciudadana de adultos mayores en modernización estatal: Una revisión de la literaturaLATAM Revista Latinoamericana de Ciencias Sociales y Humanidades10.56712/latam.v4i5.13214:5Online publication date: 7-Nov-2023
https://doi.org/10.56712/latam.v4i5.1321
Anuyah OBadillo-Urquiola KMetoyer R(2023)Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow’s Hierarchy of NeedsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581221(1-20)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581221
Gomathi NManjunathan N(2023)Assessing the health ability based on health monitoring using fuzzy for monitoring geriatrics care and amputeesSoft Computing10.1007/s00500-023-08229-2Online publication date: 27-Apr-2023
https://doi.org/10.1007/s00500-023-08229-2
Dixon EAnderson JBlackwelder DL. Radnofsky MLazar A(2022)Barriers to Online Dementia Information and MitigationProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517554(1-14)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517554
Latulipe CDsouza RCumbers M(2022)Unofficial Proxies: How Close Others Help Older Adults with BankingProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501845(1-13)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3501845
Renaud KColes-Kemp L(2022)Accessible and Inclusive Cyber Security: A Nuanced and Complex ChallengeSN Computer Science10.1007/s42979-022-01239-13:5Online publication date: 22-Jun-2022
https://dl.acm.org/doi/10.1007/s42979-022-01239-1

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