Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/3472672.3473955acmconferencesArticle/Chapter ViewAbstractPublication PagesisstaConference Proceedingsconference-collections
research-article

Integrating usage monitoring for continuous evaluation and testing in the UI of an industry application

Published: 23 August 2021 Publication History

Abstract

Developing interactive systems and testing with realistic scenarios requires a detailed understanding of how these systems are used in their real environment. In this paper, we report on our experience from implementing a usage monitoring approach for the touch-enabled human machine interface of an industrial machine. The approach supports automated recording of user interface events as basis for analyzing interactions of users with the system. It collects information about navigation paths to different screens, activities on these screens, and the usage of functionality provided by the application. We evaluated three different approaches to integrate the required usage monitoring into the UI, considering aspects such as necessary changes to the existing code base, dependencies to third-party libraries, and the entailed performance overhead. The paper provides a detailed description of the implementation of the selected approach and a discussion of the lessons we learned from integrating the monitoring in an existing application.

References

[1]
Richard Atterer, Monika Wnuk, and Albrecht Schmidt. 2006. Knowing the user’s every move: user activity tracking for website usability evaluation and implicit interaction. In Proceedings of the 15th international conference on World Wide Web. 203–212. https://doi.org/10.1145/1135777.1135811
[2]
Paolo Burzacca and Fabio Paternò. 2013. Remote Usability Evaluation of Mobile Web Applications. In Human-Computer Interaction. Human-Centred Design Approaches, Methods, Tools, and Environments - 15th International Conference. 241–248. https://doi.org/10.1007/978-3-642-39232-0_27
[3]
Xavier Ferré, Elena Villalba, Héctor Julio, and Hongming Zhu. 2017. Extending Mobile App Analytics for Usability Test Logging. In Human-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference. 114–131. https://doi.org/10.1007/978-3-319-67687-6_9
[4]
Richard S. Hall and Humberto Cervantes. 2004. Challenges in building service-oriented applications for OSGi. IEEE Commun. Mag., 42, 5 (2004), 144–149. https://doi.org/10.1109/MCOM.2004.1299359
[5]
Wilhelm Hasselbring, Sören Henning, Björn Latte, Armin Möbius, Thomas Richter, Stefani Schalk, and Maik Wojcieszak. 2019. Industrial devops. In 2019 IEEE International Conference on Software Architecture Companion (ICSA-C). 123–126. https://doi.org/10.1109/ICSA-C.2019.00029
[6]
David M. Hilbert and David F. Redmiles. 2000. Extracting usability information from user interface events. ACM Comput. Surv., 32, 4 (2000), 384–421. https://doi.org/10.1145/371578.371593
[7]
Jan Ole Johanssen. 2018. Continuous User Understanding for the Evolution of Interactive Systems. In Proceedings of the ACM SIGCHI Symposium on Engineering Interactive Computing Systems. 1–6. https://doi.org/10.1145/3220134.3220149
[8]
Glenn E Krasner and Stephen T Pope. 1988. A description of the model-view-controller user interface paradigm in the smalltalk-80 system. Journal of object oriented programming, 1, 3 (1988), 26–49.
[9]
Lucy Ellen Lwakatare, Teemu Karvonen, Tanja Sauvola, Pasi Kuvaja, Helena Holmström Olsson, Jan Bosch, and Markku Oivo. 2016. Towards DevOps in the Embedded Systems Domain: Why is It So Hard? In 2016 49th hawaii international conference on system sciences (hicss). 5437–5446. https://doi.org/10.1109/HICSS.2016.671
[10]
Lucy Ellen Lwakatare, Terhi Kilamo, Teemu Karvonen, Tanja Sauvola, Ville Heikkilä, Juha Itkonen, Pasi Kuvaja, Tommi Mikkonen, Markku Oivo, and Casper Lassenius. 2019. DevOps in practice: A multiple case study of five companies. IST, 217–230. https://doi.org/10.1016/j.infsof.2019.06.010
[11]
James McGovern, Oliver Sims, Ashish Jain, and Mark Little. 2006. Enterprise service oriented architectures - concepts, challenges, recommendations. Kluwer. isbn:978-1-4020-3704-7 https://doi.org/10.1007/1-4020-3705-8
[12]
Naghmeh Niknejad, Waidah Ismail, Imran Ghani, Behzad Nazari, Mahadi Bahari, and Ab Razak Che Hussin. 2020. Understanding Service-Oriented Architecture (SOA): A systematic literature review and directions for further investigation. Inf. Syst., 91 (2020), https://doi.org/10.1016/j.is.2020.101491
[13]
Yonglei Tao. 2007. Capturing User Interface Events with Aspects. In Human-Computer Interaction. HCI Applications and Services, 12th International Conference. 1170–1179. https://doi.org/10.1007/978-3-540-73111-5_128

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
A-TEST 2021: Proceedings of the 12th International Workshop on Automating TEST Case Design, Selection, and Evaluation
August 2021
40 pages
ISBN:9781450386234
DOI:10.1145/3472672
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 August 2021

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. UI testing
  2. data analysis
  3. human-computer interaction
  4. interactive systems
  5. usage data collection
  6. user interface event monitoring

Qualifiers

  • Research-article

Conference

ESEC/FSE '21
Sponsor:

Upcoming Conference

ISSTA '25

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • 0
    Total Citations
  • 134
    Total Downloads
  • Downloads (Last 12 months)29
  • Downloads (Last 6 weeks)0
Reflects downloads up to 03 Oct 2024

Other Metrics

Citations

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media