research-article

Adaptive Empathy Learning Support in Peer Review Scenarios

Authors:

Thiemo Wambsganss,

Matthias Soellner,

Kenneth R Koedinger,

Jan Marco LeimeisterAuthors Info & Claims

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

Article No.: 227, Pages 1 - 17

https://doi.org/10.1145/3491102.3517740

Published: 29 April 2022 Publication History

Abstract

Advances in Natural Language Processing offer techniques to detect the empathy level in texts. To test if individual feedback on certain students’ empathy level in their peer review writing process will help them to write more empathic reviews, we developed ELEA, an adaptive writing support system that provides students with feedback on the cognitive and emotional empathy structures. We compared ELEA to a proven empathy support tool in a peer review setting with 119 students. We found students using ELEA wrote more empathic peer reviews with a higher level of emotional empathy compared to the control group. The high perceived skill learning, the technology acceptance, and the level of enjoyment provide promising results to use such an approach as a feedback application in traditional learning settings. Our results indicate that learning applications based on NLP are able to foster empathic writing skills of students in peer review scenarios.

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Genç UVerma H(2024)Situating Empathy in HCI/CSCW: A Scoping ReviewProceedings of the ACM on Human-Computer Interaction10.1145/36870528:CSCW2(1-37)Online publication date: 8-Nov-2024
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cover image ACM Conferences

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

April 2022

10459 pages

ISBN:9781450391573

DOI:10.1145/3491102

Editors:
Simone Barbosa
PUC-Rio, Brazil
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Cliff Lampe
University of Michigan, USA
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Caroline Appert
Université Paris-Saclay, France
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David A. Shamma
Toyota Research Institute, USA
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Steven Drucker
Microsoft Research, USA
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Julie Williamson
University of Glasgow, UK
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Koji Yatani
University of Tokyo, Japan

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Cited By

Genç UVerma H(2024)Situating Empathy in HCI/CSCW: A Scoping ReviewProceedings of the ACM on Human-Computer Interaction10.1145/36870528:CSCW2(1-37)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687052
Yazici AMeija-Domenzain PFrej JKäser T(2024)GELEX: Generative AI-Hybrid System for Example-Based LearningExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650900(1-10)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650900
Debnath ALahnala AGenç HSoubutts ELahav MHorne TMeijer WPai YHsu YBarbareschi GVerma HMauri A(2024)EmpathiCH: Scrutinizing Empathy-Centric Design Beyond the IndividualExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636297(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3636297
Lee MGero KChung JShum SRaheja VShen HVenugopalan SWambsganss TZhou DAlghamdi EAugust TBhat AChoksi MDutta SGuo JHoque MKim YKnight SNeshaei SShibani AShrivastava DShroff LSergeyuk AStark JSterman SWang SBosselut ABuschek DChang JChen SKreminski MPark JPea RRho EShen ZSiangliulue P(2024)A Design Space for Intelligent and Interactive Writing AssistantsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642697(1-35)Online publication date: 11-May-2024
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Sharma KNguyen AHong Y(2024)Self‐regulation and shared regulation in collaborative learning in adaptive digital learning environments: A systematic review of empirical studiesBritish Journal of Educational Technology10.1111/bjet.13459Online publication date: 9-Apr-2024
https://doi.org/10.1111/bjet.13459
Bryan M(2023)Centering Software: Drawing on UX Research to Develop Methods of Collaborative Inquiry into Software Rhetorics within Writing CentersProceedings of the 41st ACM International Conference on Design of Communication10.1145/3615335.3623006(26-31)Online publication date: 26-Oct-2023
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Karimian M(2022)The Effect of Empathy-enhancing Techniques on EFL Learners’ Empathy, Language Proficiency, and Perception of Classroom ActivitiesJournal of Contemporary Language Research10.58803/jclr.v1i1.661:1(29-41)Online publication date: 25-Sep-2022
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Wambsganss TJanson ALeimeister J(2022)Enhancing argumentative writing with automated feedback and social comparison nudgingComputers & Education10.1016/j.compedu.2022.104644191:COnline publication date: 1-Dec-2022
https://dl.acm.org/doi/10.1016/j.compedu.2022.104644

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