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Search Interfaces for Biomedical Searching: How do Gaze, User Perception, Search Behaviour and Search Performance Relate?

Authors:

Ying-Hsang Liu,

Nicolay RusnachenkoAuthors Info & Claims

CHIIR '22: Proceedings of the 2022 Conference on Human Information Interaction and Retrieval

Pages 78 - 89

https://doi.org/10.1145/3498366.3505769

Published: 14 March 2022 Publication History

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Abstract

The objective of this controlled information retrieval (IR) user experiment is to gain an understanding of domain experts’ interactions with novel search interfaces within the context of biomedical information search, with a goal of better search interface design. In this paper, we examine the relationships among user perception, gaze and search behaviour and user search performance. An eye-tracking study of biomedical domain experts’ interactions with novel search interfaces was conducted. A total of thirty-two users participated and searched for documents answering eight complex exploratory search tasks, using four different search interfaces. The findings suggest that gaze behaviour in terms of fixation durations based measures of areas of interest (AOI), i.e., visual attention to the elements of title, author, abstract and MeSH (Medical Subject Headings) terms in document surrogates is correlated with search performance. Users are more likely to achieve better search performance by precision-based measures when 1) search tasks are perceived as difficult; 2) users attend to the element of abstract; and 3) users can recall using the per-query suggestions during the search processes. More importantly, our findings suggest that a user search interface design that displays contextual information between the suggested keywords and the document may better support users reformulating their queries for complex search tasks in the biomedical domain. We discuss implications for the design of search user interfaces for biomedical searching.

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Cited By

Liu YQin CWang YMa X(2024)Exploratory search in information systems: a systematic reviewThe Electronic Library10.1108/EL-11-2023-026442:2(308-339)Online publication date: 14-Feb-2024
https://doi.org/10.1108/EL-11-2023-0264
Liu YQin CMa XLi FWang Y(2024)Comparison of information search behavior for different exploratory tasksInformation Processing and Management: an International Journal10.1016/j.ipm.2024.10379461:5Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1016/j.ipm.2024.103794
Wang BLiu J(2024)Understanding users' dynamic perceptions of search gain and cost in sessions: An expectation confirmation modelJournal of the Association for Information Science and Technology10.1002/asi.24935Online publication date: 17-Jun-2024
https://doi.org/10.1002/asi.24935
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cover image ACM Conferences

CHIIR '22: Proceedings of the 2022 Conference on Human Information Interaction and Retrieval

March 2022

399 pages

ISBN:9781450391863

DOI:10.1145/3498366

General Chairs:
David Elsweiler
University of Regensburg, Bavaria, Germany
,
Udo Kruschwitz
University of Regensburg, Bavaria, Germany
,
Bernd Ludwig
University of Regensburg, Bavaria, Germany

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March 14 - 18, 2022

Regensburg, Germany

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https://doi.org/10.1108/EL-11-2023-0264
Liu YQin CMa XLi FWang Y(2024)Comparison of information search behavior for different exploratory tasksInformation Processing and Management: an International Journal10.1016/j.ipm.2024.10379461:5Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1016/j.ipm.2024.103794
Wang BLiu J(2024)Understanding users' dynamic perceptions of search gain and cost in sessions: An expectation confirmation modelJournal of the Association for Information Science and Technology10.1002/asi.24935Online publication date: 17-Jun-2024
https://doi.org/10.1002/asi.24935
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Golub KTan XLiu YTyrkkö J(2023)Online subject searching of humanities PhD students at a Swedish universityJournal of Documentation10.1108/JD-03-2023-004479:7(308-329)Online publication date: 30-Oct-2023
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Liu YArnold ADupont GKobus CLancelot FGranger GRouillard YDuchevet AImbert JMatton N(2023)User Evaluation of Conversational Agents for Aerospace DomainInternational Journal of Human–Computer Interaction10.1080/10447318.2023.223954440:19(5549-5568)Online publication date: 2-Aug-2023
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