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Conversational Information Seeking: Theory and Evaluation: CHIIR 2022 Half Day Tutorial

Published: 14 March 2022 Publication History

Abstract

Research in conversational information seeking (CIS) is moving very rapidly in various directions such as user interaction, system design, and evaluation. The tutorial focuses on the theoretical foundations and information-seeking processes for CIS, as well as their evaluation. The tutorial aims to introduce and communicate CIS research to the community and discuss it from different perspectives, such as theoretical modelling, evaluation, and user simulation. Also, it aims at gathering researchers and practitioners interested in this research direction for discussions, idea communications, and research promotions.

References

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Mohammad Aliannejadi, Leif Azzopardi, Hamed Zamani, Evangelos Kanoulas, Paul Thomas, and Nick Craswel. 2021. Analysing Mixed Initiatives and Search Strategies during Conversational Search. In CIKM.
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Mohammad Aliannejadi, Julia Kiseleva, Aleksandr Chuklin, Jeff Dalton, and Mikhail S. Burtsev. 2020. ConvAI3: Generating Clarifying Questions for Open-Domain Dialogue Systems (ClariQ). CoRR abs/2009.11352(2020).
[3]
Mohammad Aliannejadi, Julia Kiseleva, Aleksandr Chuklin, Jeffrey Dalton, and Mikhail S. Burtsev. 2021. Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questions. In EMNLP.
[4]
Mohammad Aliannejadi, Hamed Zamani, Fabio Crestani, and W. Bruce Croft. 2019. Asking Clarifying Questions in Open-Domain Information-Seeking Conversations. In SIGIR. ACM, 475–484.
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Avishek Anand, Lawrence Cavedon, Hideo Joho, Mark Sanderson, and Benno Stein. 2020. Conversational Search (Dagstuhl Seminar 19461). Dagstuhl Reports 9, 11 (2020), 34–83.
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Leif Azzopardi, Mateusz Dubiel, Martin Halvey, and Jeffrey Dalton. 2018. Conceptualizing agent-human interactions during the conversational search process. In SIGIR 2nd International Workshop on Conversational Approaches to Information Retrieval (CAIR’18). 8 pages.
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George Buchanan, Dana McKay, Charles LA Clarke, Leif Azzopardi, and Johanne R. Trippas. 2020. Made to Measure: A Workshop on Human-centred metrics for information seeking. In Proceedings of Conference on Information Interaction and Retrieval (CHIIR). 484–487.
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J. Shane Culpepper, Fernando Diaz, and Mark D. Smucker. 2018. Research Frontiers in Information Retrieval: Report from the Third Strategic Workshop on Information Retrieval in Lorne (SWIRL 2018). SIGIR Forum 52, 1 (2018), 34–90.
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Jeffrey Dalton, Chenyan Xiong, and Jamie Callan. 2020. CAsT 2020: The Conversational Assistance Track Overview. In TREC(NIST Special Publication, Vol. 1266). National Institute of Standards and Technology (NIST).
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Margaret Li, Jason Weston, and Stephen Roller. 2019. ACUTE-EVAL: Improved Dialogue Evaluation with Optimized Questions and Multi-turn Comparisons. CoRR abs/1909.03087(2019).
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Garry Marchionini. 1997. Information Seeking in Electronic Environments. Cambridge University Press.
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Ida Mele, Cristina Ioana Muntean, Mohammad Aliannejadi, and Nikos Voskarides. 2021. MICROS: Mixed-Initiative ConveRsatiOnal Systems Workshop. In ECIR (2)(Lecture Notes in Computer Science, Vol. 12657). Springer, 710–713.
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Filip Radlinski and Nick Craswell. 2017. A theoretical framework for conversational search. In Proceedings of Conference on Information Interaction and Retrieval (CHIIR). 117–126.
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Alexandre Salle, Shervin Malmasi, Oleg Rokhlenko, and Eugene Agichtein. 2021. Studying the Effectiveness of Conversational Search Refinement Through User Simulation. In ECIR (1)(Lecture Notes in Computer Science, Vol. 12656). Springer, 587–602.
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Ivan Sekulic, Mohammad Aliannejadi, and Fabio Crestani. 2022. Evaluating Mixed-initiative Conversational Search Systems via User Simulation. In WSDM.
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Johanne R. Trippas. 2019. Spoken Conversational Search: Audio-only Interactive Information Retrieval. Ph. D. Dissertation. RMIT, Melbourne.
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Johanne R. Trippas and David Maxwell. 2021. The PhD Journey: Reaching Out and Lending a Hand. In Proceedings of Conference on Information Interaction and Retrieval (CHIIR). 492–494.
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Johanne R. Trippas and David Maxwell. 2022. First Early Career Researchers’ Roundtable for Information Access Research. In Proceedings of Conference on Information Interaction and Retrieval (CHIIR).
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Johanne R. Trippas, Damiano Spina, Paul Thomas, Mark Sanderson, Hideo Joho, and Lawrence Cavedon. 2020. Towards a Model for Spoken Conversational Search. Information Processing & Management 57, 2 (2020), 102162.
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Johanne R. Trippas, Paul Thomas, Damiano Spina, and Hideo Joho. 2020. Third CAIR Workshop. In Proceedings of Conference on Information Interaction and Retrieval (CHIIR). 492–494.
[21]
Shuo Zhang and Krisztian Balog. 2020. Evaluating Conversational Recommender Systems via User Simulation. In KDD. ACM, 1512–1520.

Cited By

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  • (2024)Towards Detecting and Mitigating Cognitive Bias in Spoken Conversational SearchAdjunct Proceedings of the 26th International Conference on Mobile Human-Computer Interaction10.1145/3640471.3680245(1-10)Online publication date: 21-Sep-2024
  • (2022)Conversational Information SeekingProceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3477495.3532678(3455-3458)Online publication date: 6-Jul-2022

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        cover image ACM Conferences
        CHIIR '22: Proceedings of the 2022 Conference on Human Information Interaction and Retrieval
        March 2022
        399 pages
        ISBN:9781450391863
        DOI:10.1145/3498366
        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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        Published: 14 March 2022

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        View all
        • (2024)Towards Detecting and Mitigating Cognitive Bias in Spoken Conversational SearchAdjunct Proceedings of the 26th International Conference on Mobile Human-Computer Interaction10.1145/3640471.3680245(1-10)Online publication date: 21-Sep-2024
        • (2022)Conversational Information SeekingProceedings of the 45th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3477495.3532678(3455-3458)Online publication date: 6-Jul-2022

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