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Right Tool, Right Job: Recommendation for Repeat and Exploration Consumption in Food Delivery

Published: 08 October 2024 Publication History

Abstract

From e-commerce to music and news, recommender systems are tailored to specific scenarios. While researching generic models applicable to various scenarios is crucial, studying recommendations based on the unique characteristics of a specific and vital scenario holds both research and, more importantly, practical value.
In this paper, we focus on store recommendations in the food delivery scenario, which is an intriguing and significant domain with unique behavior patterns and influential factors. First, we offer an in-depth analysis of real-world food delivery data across platforms and countries, revealing that (i) repeat and exploration orders are both noticeable behaviors and (ii) the influences of historical and collaborative situations on repeat and exploration consumption are distinct. Second, based on the observations, we separately design two simple yet effective recommendation models: RepRec for repeat orders and ExpRec for exploration ones. An ensemble module is further proposed to combine recommendations from two models for a unified recommendation list. Finally, experiments are conducted on three datasets spanning three countries across two food delivery platforms. Results demonstrate the superiority of our proposed recommenders on repeat, exploration, and combined recommendation tasks over various baselines. Such simple yet effective approaches will be beneficial for real applications. This work shows that dedicated analyses and methods for domain-specific characteristics are essential for the recommender system studies.

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Appendix of analysis, experimental settings, and further analysis about the experiment results.

References

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    cover image ACM Conferences
    RecSys '24: Proceedings of the 18th ACM Conference on Recommender Systems
    October 2024
    1438 pages
    This work is licensed under a Creative Commons Attribution International 4.0 License.

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    Published: 08 October 2024

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    Author Tags

    1. Context-aware Recommendation
    2. Food Delivery Recommendation
    3. Repeat Consumption
    4. User Behavior Modeling

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    • the Natural Science Foundation of China
    • Quan Cheng Laboratory

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