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Designing an interactive facility for non-programmers

Published: 01 January 1980 Publication History

Abstract

This paper describes research (which is in its early stages) to investigate the best way of designing an interactive problem-solving computer system for people who are not programmers. The research is empirical and involves subjects solving problems on a representative system. Features of interest (which will become experimental treatments) include the means of sign-on and sign-off, the means of communication with the non-programmer, the process of matching a user with the appropriate package, the execution of such packages, and enhancements to such packages. This paper concludes with a description of a pilot experiment using a prototype system in which subjects with written documentation and those with no documentation at all were more productive than subjects with online system documentation. No performance differences were found in the factors of information display and single vs. multiple response capabilities.

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Cited By

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  • (2016)Two Models of User AssistanceProceedings of the Human Factors Society Annual Meeting10.1177/15419312870310011031:1(46-50)Online publication date: 8-Aug-2016
  • (2009)The macro-structure of use of helpProceedings of the 27th ACM international conference on Design of communication10.1145/1621995.1622022(143-150)Online publication date: 5-Oct-2009
  • (2007)The future of interactive systems and the emergence of direct manipulation†Behaviour & Information Technology10.1080/014492982089144501:3(237-256)Online publication date: 7-Mar-2007
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cover image ACM Conferences
ACM '80: Proceedings of the ACM 1980 annual conference
January 1980
539 pages
ISBN:0897910281
DOI:10.1145/800176
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 January 1980

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Author Tags

  1. Experimentation
  2. Interaction
  3. Non-programmer
  4. Productivity

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