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Ubiquitous computing for firefighters: field studies and prototypes of large displays for incident command

Published: 25 April 2004 Publication History

Abstract

In this paper, we demonstrate how field studies, interviews, and low-fidelity prototypes can be used to inform the design of ubiquitous computing systems for firefighters. We describe the artifacts and processes used by firefighters to assess, plan, and communicate during emergency situations, showing how accountability affects these decisions, how their current Incident Command System supports these tasks, and some drawbacks of existing solutions. These factors informed the design of a large electronic display for supporting the incident commander, the person who coordinates the overall response strategy in an emergency. Although our focus was on firefighters, our results are applicable for other aspects of emergency response as well, due to common procedures and training.

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    cover image ACM Conferences
    CHI '04: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2004
    742 pages
    ISBN:1581137028
    DOI:10.1145/985692
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    Published: 25 April 2004

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    Author Tags

    1. emergency response
    2. field study
    3. firefighter
    4. low-fidelity prototypes
    5. ubiquitous computing

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