article

When the interface is a face

Authors:

Mani Subramani,

Janet H. Walker,

Keith WatersAuthors Info & Claims

Human-Computer Interaction, Volume 11, Issue 2

Pages 97 - 124

https://doi.org/10.1207/s15327051hci1102_1

Published: 01 June 1996 Publication History

Abstract

People behave differently in the presence of other people than they do when they are alone. People also may behave differently when designers introduce more human-like qualities into computer interfaces. In an experimental study we demonstrate that people's responses to a talking-face interface differ from their responses to a text-display interface. They attribute some personality traits to it; they are more aroused by it; they present themselves in a more positive light. We use theories of person perception, social facilitation, and self-presentation to predict and interpret these results. We suggest that as computer interfaces become more "human-like," people who use those interfaces may change their own personas in response to them.

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Index Terms

When the interface is a face
1. Computing methodologies
  1. Artificial intelligence
    1. Computer vision
      1. Computer vision tasks
        Scene understanding
2. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image Human-Computer Interaction

Human-Computer Interaction Volume 11, Issue 2

June 1996

84 pages

ISSN:0737-0024

EISSN:1532-7051

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Publisher

L. Erlbaum Associates Inc.

United States

Publication History

Published: 01 June 1996

Revised: 24 January 1995

Received: 05 May 1994

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Janson A(2024)How to leverage anthropomorphism for chatbot service interfacesComputers in Human Behavior10.1016/j.chb.2023.107954149:COnline publication date: 10-Jan-2024
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