Cited By
View all- Gong JPng I(2024)Automation Enables SpecializationManagement Science10.1287/mnsc.2023.476070:3(1580-1595)Online publication date: 1-Mar-2024
In this paper, we present a framework for Web service migration in Service-oriented Architecture (SOA). The framework utilizes service migration between devices acting as Web service providers to increase the adaptability of SOA in a mobile environment. ...
The arrival of electronic channels in the 1990s has had a huge impact on governmental service delivery. The new channels have led to many new opportunities to improve public service delivery, not only in terms of citizen satisfaction, but also in cost ...
This article examines the role e-government has over citizens' when they initiate contact with their government. It also compares the influence that other contact channels have on citizens' contacts with government. A public opinion survey is analyzed ...
INFORMS
Linthicum, MD, United States
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