article

The impact of role variables on IS personnel work attitudes and intentions

Author:

Jack J. BaroudiAuthors Info & Claims

MIS Quarterly, Volume 9, Issue 4

Pages 341 - 356

https://doi.org/10.2307/249234

Published: 01 December 1985 Publication History

Abstract

This study examines the antecedents of job satisfaction, commitment, and turnover intentions for 229 information systems (IS) personnel employed within several industries. The antecedents studied include boundary spanning, role ambiguity, and role conflict. A model of these variables was built and tested using path analysis. Role ambiguity was found to be the most dysfunctional variable for IS personnel, accounting for 10.3%, 20.2% and 22.2% of the variance in turnover intentions, commitment, and job satisfaction. This information is used to make recommendations to IS management. Finally, recommendations and directions are suggested regarding future research.

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The impact of role variables on IS personnel work attitudes and intentions

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cover image MIS Quarterly

MIS Quarterly Volume 9, Issue 4

December 1985

72 pages

ISSN:0276-7783

Issue’s Table of Contents

Publisher

Society for Information Management and The Management Information Systems Research Center

United States

Publication History

Published: 01 December 1985

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Cited By

Windeler JMaruping LVenkatesh V(2017)Technical Systems Development Risk FactorsInformation Systems Research10.1287/isre.2017.071628:4(775-796)Online publication date: 1-Dec-2017
https://dl.acm.org/doi/10.1287/isre.2017.0716
Zylka MFischbach K(2017)Turning the Spotlight on the Consequences of Individual IT TurnoverACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3084179.308418548:2(52-78)Online publication date: 24-Apr-2017
https://dl.acm.org/doi/10.1145/3084179.3084185
MacCrory FChoudhary VPinsonneault A(2016)Research Note-Designing Promotion Ladders to Mitigate Turnover of IT ProfessionalsInformation Systems Research10.1287/isre.2016.065227:3(648-660)Online publication date: 1-Sep-2016
https://dl.acm.org/doi/10.1287/isre.2016.0652
Zylka MMorgan AQuesenberry JLaumer SOutlay C(2016)Putting the Consequences of IT Turnover on the MapProceedings of the 2016 ACM SIGMIS Conference on Computers and People Research10.1145/2890602.2890618(87-95)Online publication date: 2-Jun-2016
https://dl.acm.org/doi/10.1145/2890602.2890618
Uzoka FShemi AMgaya KObot O(2015)Understanding the Turnover Intentions of Information Technology PersonnelInternational Journal of Human Capital and Information Technology Professionals10.5555/2796250.27962536:3(34-55)Online publication date: 1-Jul-2015
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Lo J(2015)The information technology workforceInformation Systems Frontiers10.1007/s10796-013-9408-y17:2(387-411)Online publication date: 1-Apr-2015
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Phillips B(2013)Information Technology Management PracticeJournal of Organizational and End User Computing10.4018/joeuc.201310010325:4(50-74)Online publication date: 1-Oct-2013
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Uzoka FMgaya KShemi AKitindi EAkinnuwesi BArmstrong DRiemenschneider CHuang HQuesenberry J(2011)Stay or quitProceedings of the 49th SIGMIS annual conference on Computer personnel research10.1145/1982143.1982183(97-106)Online publication date: 19-May-2011
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Wang XTeo HYang XGallivan MDowney JJoseph D(2010)Turnover intentions of IT employees in non-IT organizationsProceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research10.1145/1796900.1796941(100-104)Online publication date: 20-May-2010
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