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Avatar transparency and the establishment of trust in virtual information eco-systems

Published: 22 October 2010 Publication History

Abstract

This poster addresses the issue of avatar transparency in virtual worlds, and its relationship to the establishment of trustworthiness. Preliminary analysis of interviews with Second Life® users offers insights on this topic. The authors describe the tension between anonymity and trust in participant contexts, and suggest a framework for describing avatar transparency and trust issues.

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Fogg, B., & Tseng, S. (1999). Credibility and computing technology. Communications of the ACM, 42(5), 39.
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Hertzum, M., Andersen, H. H., Andersen, V., & Hansen, C. B. (January 01, 2002). Trust in information sources: seeking information from people, documents, and virtual agents. Interacting with Computers, 14, 5, 575--599
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Johnson, D. G. (1997). Ethics Online. Communications of the ACM, 40(1), 60--65.
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Junglas, I. A., Johnson, N. A., Steel, D. J., Abraham, D. C., & Loughlin, P. M. (January 01, 2007). Identity Formation, Learning Styles and Trust in Virtual Worlds. The Data Base for Advances in Information Systems: a Quarterly Publication of Sigbit, 38, 4, 90--96.
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Levy, J. A., & Strombeck, R. (2002). Health Benefits and Risks of the Internet. Journal of Medical Systems, 26(6), 495--510.
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Marsh, S., & Dibben, M. R. (January 01, 2003). SECTION IV - Theorizing Information and Information Use - Chapter 10 - The Role of Trust in Information Science and Technology. Annual Review of Information Science and Technology, 37, 465.
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Papacharissi, Z. (2004). Democracy online: Civility, politeness, and the democratic potential of online political discussion groups. New Media & Society, 6(2), 259.
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Rieh, S. Y. (2002). Judgment of information quality and cognitive authority in the Web. Journal of the American Society for Information Science and Technology, 53(2), 145--161.
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Steffes, E. M., & Burgee, L. E. (2009). Social ties and online word of mouth. Internet Research, 19(1), 42--59.

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Published In

cover image DL Hosted proceedings
ASIS&T '10: Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
October 2010
824 pages

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American Society for Information Science

United States

Publication History

Published: 22 October 2010

Author Tags

  1. avatar
  2. information problem-solving
  3. trust
  4. virtual worlds

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  • Research-article

Conference

ASIS&T '10
ASIS&T '10: Navigating Streams in an Information Ecosystem
October 22 - 27, 2010
Pennsylvania, Pittsburgh

Acceptance Rates

ASIS&T '10 Paper Acceptance Rate 52 of 149 submissions, 35%;
Overall Acceptance Rate 135 of 277 submissions, 49%

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