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Conversational Agents and Natural Language Interaction: Techniques and Effective PracticesJune 2011
Publisher:
  • Information Science Reference - Imprint of: IGI Publishing
  • 701 E. Chocolate Avenue, Suite 200
  • Hershey
  • PA
ISBN:978-1-60960-617-6
Published:01 June 2011
Pages:
350
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Abstract

Conversational Agents and Natural Language Interaction: Techniques and Effective Practices is a reference guide for researchers entering the promising field of conversational agents. It provides an introduction to fundamental concepts in the field, collects experiences of researchers working on conversational agents, and reviews techniques for the design and application of conversational agents. The book discusses the successes of and challenges faced by researchers, designers, and programmers who want to use conversational agents for e-commerce, help desks, website navigation, personalized service, and training or education applications.

Contributors
  • Rey Juan Carlos University
  • Rey Juan Carlos University

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