Article

Human work interaction design for e-government and public information systems

Authors:

Annelise Mark PejtersenAuthors Info & Claims

INTERACT'11: Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV

Pages 730 - 731

Published: 05 September 2011 Publication History

Publisher Site

Abstract

Varied backgrounds of users, heterogeneous delivery media and diverse socio-cultural and organizational contexts pose new challenges of human work interaction design in the field of e-government and public information systems. The workshop will consolidate the empirical case studies of how human work analysis and interaction design has benefited in enhancing the user experience of e-government and public information systems and a set of effective methods, techniques and theories for this purpose. Selected research papers from the workshop will be published in the International Journal of Public Information Systems (IJPIS), Sweden.

Index Terms

Human work interaction design for e-government and public information systems
1. Applied computing
  1. Computers in other domains
    1. Computing in government
  2. Enterprise computing
2. Human-centered computing
  1. Human computer interaction (HCI)

Index terms have been assigned to the content through auto-classification.

Recommendations

Digital Transformation-driven Decentralisation of Public Governance
Abstract
Decentralisation, also referred to as administrative decentralisation, has gained wide recognition as a governance model associated with efficient use of resources and innovative public service delivery. Thus, it is no surprise that many unitary ...
Multi-channel electronic public service delivery mechanisms in developing countries: a case study of the eSahulat programme in Pakistan
ICEGOV '10: Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance

As debate and development in eGovernment have started to mature, the developing countries that have so far been in a catchup scenario are now creating innovative strategies to engage their citizens in eServices for effective and efficient public service ...
Adoption of ICT in a government organization in a developing country: An empirical study

eGovernment initiatives all over the world endeavor to integrate Information and Communication Technologies (ICT) to transform delivery of government services to their stakeholders by improving quality of services, accountability and efficiency. In this ...

Comments

Information & Contributors

Information

Published In

INTERACT'11: Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV

September 2011

747 pages

ISBN:9783642237676

Editors:
Pedro Campos
University of Madeira, Funchal, Portugal
,
Nuno Nunes
University of Madeira, Funchal, Portugal
,
Nicholas Graham
Queen's University, Kingston, ON, Canada
,
Joaquim Jorge
Instituto Superior Técnico, Lisbon, Portugal
,
Philippe Palanque
University Paul Sabatier, Toulouse Cedex, France

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 05 September 2011

Author Tags

Qualifiers

Article

Index Terms

Recommendations

Digital Transformation-driven Decentralisation of Public Governance

Multi-channel electronic public service delivery mechanisms in developing countries: a case study of the eSahulat programme in Pakistan

Adoption of ICT in a government organization in a developing country: An empirical study