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Towards the use of "negative effects" in technology design and evaluation

Authors:

Michael Leitner,

Bernhard Wöckl,

Manfred TschelgiAuthors Info & Claims

BCS '10: Proceedings of the 24th BCS Interaction Specialist Group Conference

Pages 443 - 447

Published: 06 September 2010 Publication History

Abstract

Negative effects of computer use are reported in different studies; but so far no standardized framework exists to work with these issues throughout a user-centred design process. "Negative effects" are the result of user, context and task characteristics and they diminish the performance, the perceived ease of use or even prevent people from using technology. In this paper we discuss different aspects and ideas in order to debate "negative effects" as origin of design and as evaluation criteria. The high-level goal of this approach is to avoid negative effects by design. This paper describes a number of basic thoughts and considerations to describe the idea of how and why "negative effects" should be considered throughout the design process.

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Cited By

Velt RBenford SReeves SMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)A Survey of the Trajectories Conceptual FrameworkProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3026022(2091-2105)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3026022

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Information & Contributors

Information

Published In

cover image Guide Proceedings

BCS '10: Proceedings of the 24th BCS Interaction Specialist Group Conference

September 2010

502 pages

ISBN:9781780171302

Conference Chairs:
Tom McEwan
IIDI, Edinburgh Napier University, Edinburgh, UK
,
Lachlan M. McKinnon
SCMS, University of Greenwich, London

Publisher

BCS Learning & Development Ltd.

Swindon, United Kingdom

Publication History

Published: 06 September 2010

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Cited By

Velt RBenford SReeves SMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)A Survey of the Trajectories Conceptual FrameworkProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3026022(2091-2105)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3026022

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