article

What's different about social media networks? a framework and research agenda

Authors:

Gerald C. Kane,

Giuseppe Labianca,

Stephen P. BorgattiAuthors Info & Claims

MIS Quarterly, Volume 38, Issue 1

Pages 275 - 304

Published: 01 March 2014 Publication History

Abstract

In recent years, we have witnessed the rapid proliferation and widespread adoption of a new class of information technologies, commonly known as social media. Researchers often rely on social network analysis (SNA) when attempting to understand these technologies, often without considering how the novel capabilities of social media platforms might affect the underlying theories of SNA, which were developed primarily through studies of offline social networks. This article outlines several key differences between traditional offline social networks and online social media networks by juxtaposing an established typology of social network research with a well-regarded definition of social media platforms that articulates four key features. The results show that at four major points of intersection, social media has considerable theoretical implications for SNA. In exploring these points of intersection, this study outlines a series of theoretically distinct research questions for SNA in social media contexts. These points of intersection offer considerable opportunities for researchers to investigate the theoretical implications introduced by social media and lay the groundwork for a robust social media agenda potentially spanning multiple disciplines.

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cover image MIS Quarterly

MIS Quarterly Volume 38, Issue 1

March 2014

459 pages

ISSN:0276-7783

Editor:
Paulo B. Goes
Eller College of Management, University of Arizona

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Society for Information Management and The Management Information Systems Research Center

United States

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Published: 01 March 2014

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Page XCapener ACullen SWang TGarfield MJ. Wisniewski P(2022)Perceiving Affordances Differently: The Unintended Consequences When Young Autistic Adults Engage with Social MediaProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517596(1-21)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517596
Wu LKane G(2021)Network-Biased Technical ChangeOrganization Science10.1287/orsc.2020.136832:2(273-292)Online publication date: 1-Mar-2021
https://dl.acm.org/doi/10.1287/orsc.2020.1368
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Chin PEvans NLiu CChoo K(2020)Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social NetworksInformation Systems Frontiers10.1007/s10796-019-09939-522:6(1357-1376)Online publication date: 1-Dec-2020
https://dl.acm.org/doi/10.1007/s10796-019-09939-5
Gandolfo A(2020)Content shared between banks and users on the social ecosystem: an inductive exploratory inquiryElectronic Commerce Research10.1007/s10660-019-09340-z20:4(679-712)Online publication date: 1-Dec-2020
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Bapna SBenner MQiu L(2019)Nurturing online communitiesMIS Quarterly10.25300/MISQ/2019/1453043:2(425-452)Online publication date: 1-Jun-2019
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Chung WRao BWang L(2019)Interaction Models for Detecting Nodal Activities in Temporal Social Media NetworksACM Transactions on Management Information Systems10.1145/336553710:4(1-30)Online publication date: 18-Dec-2019
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Niederman FMarch S(2019)Broadening the Conceptualization of Theory in the Information Systems DisciplineACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3330472.333047650:2(18-44)Online publication date: 6-May-2019
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